We have the same experience as most of the other users. The image generated under what we understood to be a free plan stopped working after two weeks, but giving enough confidence to include it on business cards and and other marketing material. Does not matter whether the company gives the same reply to everyone, if everyone has the same experience of deception then surely there must be value in it. We were fortunate the we came across this page because of their poor accessability to support before committing to anything. Will be researching further. Thanks for the reviews.
qr-code-generator.com pays to advertise their site as a FREE QR code on Google. Their site says nothing about billing and it's easy to create a QR code. A week later, however, you receive an email that your free trial is almost up. Nowhere does their website mention that it's a trial. If you've paid to print this QR code on something, they now have you under the screws. Really a terrible way to do business!
Hi Ben!
Thank you for taking the time to leave us your feedback and we’re sorry to learn that your experience with us has not been positive.
There is a difference between the Free QR Code Generator without charge and QR Code Generator PRO offering a Free Plan after the 14-days free trial as well. All QR Codes created within the 14-days free trial are simply paused and can be reactivated once a plan is chosen. We also offer a Free Plan with one Dynamic Website (URL) Code and five Static QR Codes which requires no payment details so you can get your QR Code working again without issue. We’ve sent you a private message so please check your inbox.
If there’s anything else we can help you with, please get in touch with our friendly customer support team and they will answer your queries promptly.
Cheers,
Your friends at QR-Code-Generator.com
By default a mysterious dynamic code is created which one can use only after subscribed for a year otherwise codes are inactive. No warning no prices shown. No other option for the free static code.
Stay away
They take your money and renew your subscription without warning. When you tell them you don't want to renew they say that you've signed up to their terms and conditions that force you to renew. Avoid this website like the plague.
The reply from the company below states they sent a reminder email prior to renewal. I received no such reminder; I've check my spam and deleted items. No such email. Now all they send is threatening emails saying I'll incur more costs if I don't pay.
Thanks for taking the time to review us, Neil. To avoid any misunderstandings, we inform our customers pre-purchase on our plans and pricing page that our subscriptions renew automatically. Additionally, we sent out an email confirmation right after the purchase providing our customers with all the details regarding their purchase. Also, we notify our customers about the renewal of their subscription 30 days prior to the renewal date via email so that they can get in touch with us. Hope this helps. If you have any further questions, feel free to contact our support at support@qr-code-generator.com.
Same story here unfortunately... signed up accidentally & discovered I was committed to the year. Terms are a tad robotic & leave a bad taste in the mouth... it is my opinion that this product is overpriced & the terms are designed to prevent clients from cancelling after' they realise they've overpaid for a pretty standard product. A common practice typically associated with inferior or undelivering products & services.
Thanks for providing us with your opinion on our terms and conditions and the software. We are sorry to hear that you don’t see the additional value our software provides to the use of QR Codes, such as scan statistics that tell you when where and with which device your QR Code has been scanned or the opportunity to customize the design of your QR Code, add a frame and catch people’s attention. Please feel free to contact our customer support at support@qr-code-generator.com in case you have any questions about our terms and conditions. They are happy to help.
Printed some of my promotional material with qr code created on the website, after 14 days they want me to pay min £60 to have my qr code working. You can basically get the qr code free for many other company without pay a penny. Stay away if you read the reviews
Did the sample Q-code generator. When prompted to pay for a plan, submitted my payment of $9.99. They charged me over $119. My bank flagged the fraud but the overcharge went thru. Worse, they never re-activated my Q-code and my mailer already went out. I went to their website and spent nearly an hour trying to resolve it. The automated chatbot is utterly beyond worthless. There is no semblance of support whatsoever anywhere. There is no contact information anywhere. I have no recourse to resolve their fraud. These people are rip off artists of the first and worst sort. Steer clear!
Basically, they give you a trial without telling you when you sign-up. And any qr code you will have made will become inactive.
Without any warning, if you printed any of them, you now have to PAY. Because it's not a QR code to the actual link, they control the link and not you anymore once you've passed through their services.
Deeply regret using this service. DO NOT USE
QR Code Generator PRO includes premium features such as real-time tracking and editing. These features set it apart from our QR Code Generator, which is 100% free but lacks any additional tools. When you sign up for the PRO version, it starts with a 14-days free trial for you to test all features and then decide if this is the right software for you. All Dynamic QR Codes created within the free trial period are simply paused and can be reactivated after a plan is chosen. If you created any Static QR Codes during the trial period, they will continue to work.
At no point did this website let me know that I am signing up for a trial. I was under the impression that I was signing up for a free service. I have already printed the QR code on merchandise. Now I'm being pushed into paying money to keep my QR codes alive. Very janky and not cool. Use any other service than this one.
QR Code Generator PRO includes premium features such as real-time tracking and editing. These features set it apart from our QR Code Generator, which is 100% free but lacks any additional tools. When you sign up for the PRO version, it starts with a 14-days free trial for you to test all features and then decide if this is the right software for you. All Dynamic QR Codes created within the free trial period are simply paused and can be reactivated after a plan is chosen. If you created any Static QR Codes during the trial period, they will continue to work.
In this day an age we all sign up for services that we may later regret but that is our responsibility not the suppliers. However most online services companies, after taking your money in year one, will act reasonably if you forget to cancel the auto renew and will allow you to cancel your second year without penalty. I forgot to cancel before the auto Renew and that's my fault not theirs. But only by a week. I have not used their service for over 11 months but no pleading helps. They quote you their terms and be damned if you are hoping for a more understanding customer centric response. I don't think they scammed me they just don't give a damn about anything; not even the damage from lack of flexibility.
Hi Darren!
Thank you for taking the time to leave us your feedback and we’re sorry to learn that your experience with us has not been positive.
Your feedback has been forwarded to our customer communication team and will be used to optimize future communications.
Cheers,
Your friends at QR-Code-Generator.com
Had a year of service that expired a few months back (only needed it for a year). But out of nowhere this month, they charged me for a other year of pro service (without my consent!) for about $85 USD. When I contacted support about it, they say the never received any payment from me and I am still on a "free" plan, which my account DOES reflect. However, I have the receipt they sent for that $85, and my bank reflects that charge! This is a criminal business. Either that, or their system are so broken they shouldn't be doing business anyway. Either way, it's time for a class action lawsuit... ATTN lawyers!
NONE! I 100% regret inadvertently believing I could create a FREE QR code only to have it deactivated in 14 days. I should know this was Bait to Switch for an expensive product. Following deactivation, I believed I was activating my QR Code for a total of $9.99 only to find out I purchased a $120 product. I immediately tried to cancel the purchase but there is not a phone number and the AI Bot was not helpful. Through various emails with "customer service" I learned I paid $120 to create 2 QR Codes. And, there are absolutely no refunds ever given and no exceptions to this policy (insert BIG red flag).
While this very expensive lesson cost me a lot and took supply money away from my students, I will continuing sharing/educating others in hopes that no other educator takes the BAIT and pays dearly as I did!
$120 for 1 User and 2 QR Codes. That is $60 per QR Code. There are FREE and appropriately priced QR Code Generators for educators who are trying to meet the multifaceted needs of students and stakeholders.
I'm a User Experience designer and Internet Marketer by trade and this website is purposefully designed to pin people into a corner and force them into payment by purposeful withholding of pricing information, and through a user-experience design that hides the free offerings in the creating process and in the account signup process. Customer support did nothing to help even though they know what they're doing is intentionally deceptive.
Hi!
Thank you for taking the time to leave us your feedback and we’re sorry to learn that your experience with us has not been positive.
There is a difference between the Free QR Code Generator (100% free) and QR Code Generator PRO (the one you signed up for) which is packed with premium features. When you sign up for the PRO version, it starts with 14 days free trial for you to test all features and then decide if this is the right software for you. All QR Codes created within the 14-days free trial are simply paused and can be reactivated after a plan is chosen.
We do not deceptive customers and surely not force people into payment. It's clearly stated that we're offering those 14 days of testing before they choose a paid plan.
Cheers,
Your friends at QR-Code-Generator.com
The service provide a nice "free" QR code generator, but the link in the QR code actually points to their website, and once the evaluation period expires, so does the redirection. There is a 60 euro minimum fee for a subscription to be able to re-enable the link.
QR Code Generator PRO includes premium features such as real-time tracking and editing. These features set it apart from our QR Code Generator, which is 100% free but lacks any additional tools. When you sign up for the PRO version, it starts with a 14-days free trial for you to test all features and then decide if this is the right software for you. All Dynamic QR Codes created within the free trial period are simply paused and can be reactivated after a plan is chosen. If you created any Static QR Codes during the trial period, they will continue to work.
They say it's a "free" QR code - then I filled out a bunch of information and now it says it's only free for 16 days and then it's $9.99 a month for TWO QR CODES. Total rip-off - don't waist your time. They should NOT lie to you. Plus those prices are ridiculous.
I started receiving emails from them demanding that I pay for a subscription which I never opened. I reached out to them telling them that they have the wrong email and are giving me some guys personal billing information, but they still demand money from me? These clowns need to go back to the circus.
The qr-code-generator is a scam, a fraud of website, they say that offer free 15 days to try but after few hours will block the QR code with the message: "The QR Code Campaign has reached it scan limit, please contact support to increase the amount of scans" and ask for money.
They wait until you print the code on the advertising materials and after they see that you have launched the campaign and you depend on their code, it blocks it and asks for money.
Is a misleading type of business and resort to blackmail to sell their services.
HI,
Thank you for taking the time to leave us a review. We're sorry to hear that you're unhappy with your experience using QR Code Generator.
It sounds as though you created your QR Code using our 14-Day Free Trial, rather than our Free Plan. Our Free Trial lets you test out all our great features, without committing to a paid subscription. Any Static QR Codes you create during this trial period will continue to work once it comes to an end. However, any Dynamic QR Codes you create will be paused and can be reactivated once you sign up for a paid plan.
Thanks,
The QR Code Generator team
Awful! You make the code and it all seems free, so I got some leaflets printed. Then I scan them and the qr has been deactivated because 'the trial has ended'. Don't bother with this crap service, there are much better for free around
QR Code Generator PRO includes premium features such as real-time tracking and editing. These features set it apart from our QR Code Generator, which is 100% free but lacks any additional tools. When you sign up for the PRO version, it starts with a 14-days free trial for you to test all features and then decide if this is the right software for you. All Dynamic QR Codes created within the free trial period are simply paused and can be reactivated after a plan is chosen. If you created any Static QR Codes during the trial period, they will continue to work.
They lure you to create a "free" QR code and account. If you engage their paid service, know that they will not prompt you at renewal time and will not accept a cancellation request even if it's clear that you stopped using the service long ago. Instead, they will hound you with invoices, lie about their renewal policies, and force you to pay up. Very disappointing and very poor customer service. Don't make our mistake. Create your QR codes elsewhere.
Thank you for taking the time to leave us your feedback and we’re sorry to learn that your experience with us has not been positive.
Please note, that there is a difference between the Free QR Code Generator without charge and QR Code Generator PRO (which you obviously signed up for) offering a Free Plan after the 14-days free trial as well. All QR Codes created within the 14-days free trial are simply paused and can be reactivated once a plan is chosen. We also offer a Free Plan with one Dynamic Website (URL) Code and five Static QR Codes which requires no payment details so you can get your QR Code working again without issue.
We do our very best to provide a reliable service and to ensure that our emails are delivered within time. However, there are occasions when things happen beyond our control, such as emails being caught in spam filters. Your feedback has been forwarded to our customer communication team and will be used to optimize future communications.
If there’s anything else we can help you with, please get in touch with our friendly customer support team and they will answer your queries promptly.
Cheers,
Your friends at QR-Code-Generator.com
This is a bait and switch company and should be removed by the Better Business Bureau which I will be reporting them to... https://www.qr-code-generator.com/
I encourage everyone else to report them if you have the same issue. When you create the free QR code there is nothing shown about paying or limited access without paying. I generated the QR code and put it on over 1000 business cards that I now have to reorder. DO NOT USE THIS SITE!
Answer: Scam. They double charge and nothing they offer is free.
Answer: No, they are a bunch of robbing a*seholes through and through!
Answer: Hi Nina! After your expired 14-days-trial you may upgrade to the starter, advanced or professional plan that we offer. Have a look at the different conditions here: https://www.qr-code-generator.com/pricing/ Please don't hesitate to let us know if we can serve you in the future! Cheers, Lena from QR-Code-Generator.com
Answer: They responded to my inquiry after going through the "AI" assistant on their website by basically telling me to pay MORE money. So, there's that.
Answer: Hi, We apologize for the delay. You can contact us through the contact form which is available on the features and pricing page: http://my.qr-code-generator.com/features-and-p…. Thank You.
Answer: You have to go through their AI assistant to create a ticket. Really awful "AI" too, basically can't answer anything.
QR Code-generator.com has a rating of 1.2 stars from 349 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QR Code-generator.com most frequently mention free trial, customer service and business cards. QR Code-generator.com ranks 875th among Marketing sites.
Hi Barend,
Thank you for your feedback. Static QR Codes will remain active even after the 14-day free trial period has ended. Only Dynamic QR Codes are deactivated. Take a look at our help center article to see the difference between the two types of codes. If a customer has a paid subscription and cancels their renwal in a timely manner, Dynamic QR Codes will then remain active for the following three years starting on the last day of their contract. We hope this helps clear up any confusion! Kindly note that we are experiencing higher than usual response times.