QR Code-generator.com

I would give a 0 star if I could. I originally used QR Code Generator because I believed the QR codes were free. I created one for my small dog spa business and had it printed on my trailer by a vinyl company. The day before my vinyl install, I was informed by the company that my QR code had stopped working. I later learned this was due to an unexpected 14-day trial expiration, which was not clearly disclosed upfront. In a panic to avoid wasting marketing materials, I paid for what I believed was a monthly plan at 9.99. I even wrote on the invoice that I was only signing up for one month. However, I was charged 129.47 for a full year, which I never agreed to. This was my business's launch period, and I was already struggling financially—I couldn't even pay my Bank of America bill for the first time ever this past month. I acted in good faith just to keep my business going. I asked several times for a refund because the billing was misleading, the pricing unclear, and the service was not what I intended to buy. The customer support was exactly what you expect a German to act like.

This business is a scam. There is no communication before trial that explains the code access will expire and there is no accessible plan for month-by-month use. All plans are 250 QR codes minimum. There is no way to do just 1 free QR code. If you print materials with the QR code on it, they will only tell you AFTER you've paid for the printed materials that your code and access to use the code will expire - and when they do, you only get a 2 day heads up, and their customer service team only commits to responding within 5 business days.

When you upgrade your account in order to keep the QR code access (for your printed materials that you've already paid for). The cheapest, lowest commitment option seems to be the monthly-subscription, but it says you will be charged semi-annually. THEN, there is no price summary before the upgrade to confirm the amount that you are about to be charged. There is no option for refunds and no flexibility offered to downgrade your plan. This business is an absolute scam and they don't allow phone customer service which further demonstrates a lack of care/support.

We used this company for a single QR code last year and had to enroll into an annual plan in order to do so. The QR code was used over a 2-day period at a tradeshow. The remainder of the last 363 days, it was never used. A year later, they charged our credit card for another $100 something dollars without notice, although the account was clearly dormant. When I reached out to them 2 days later to get the account deactivated and to a get refund their response was:

"Like other subscription providers, we incur ongoing costs related to your accounts, regardless of its actual usage. Therefore, the subscription needs to be cancelled before the renewal date.

We're sorry for the inconvenience, but we are unfortunately unable to issue a refund."

In short, we paid for 2 years worth of this tool to use during 2 days. As an agency, we use dozens of subscription tools and have had times where we forget to cancel an auto-renewal but this is the first time that a company refuses to issue even a partial refund.

I could get a QR code, but this company looked good and the prices was only a few dollars. Later you discover they want to charge you $20. Per month for something you could have got for free. You can't call this Canadian company, nor do they respond to email. They make it tricky to cancel their bogus subscriptions.

Outrageous scam. I generated a QR code with Online QR Generator (owned by the same site) - even though I need a static code, there is no other option than a dynamic code. Now I had to pay 80$ dollars for 2 CODES (insane) to work for 3 months since the cards are already printed. The company deliberately misleads customers - it's fine to pay for a service but this is literally a scam. Also the price, excuse me? I wish your company all the worst and the soonest closure.

Advertised as a free QR code generator but codes are disabled after the "free trial period". I have already printed and delivered my invitations and am forced to pay $120 to keep them relevant. This website is a scam.

This website is ethically the worst. I generated a QR code for a print job and was not aware that to keep it activated I would have to pay over $150 a year. They did not make this clear at all and when I contacted support they did nothing to resolve the issue or help. This website is a rip off!

DO NOT USE THESE PEOPLE. I PAID $173 RENEWAL AND THEY NEVER ACTIVATED MY QR CODES I WAS USING WITH THEM. I ASKED FOR A REFUND, AND THEY REFUSED! THESE GERMANS ARE CROOKS! STAY AWAY AND USE A US COMPANY, NOT THESE GERMAN CROOKS.

I beg you to use any website but this one.

As I see have many others, I too fell for the "free" trial which after 14 days become useless. Only their "static" QR codes can still be used after the trial ends, however the option to create a static code is hidden away and hard to locate. I had no choice but to purchase a subscription at 60/year, which is advertised at 5/month despite there being no monthly billing option (misleading). It then transpires that the price is not including VAT of 20%, which again is hidden away on their website. When I was making my purchase it clearly said "total 60" and definitely nowhere that there would be an additional 12 on top. When emailing them, the customer service team falsely claimed the extra cost was clearly stated and refused to issue me a refund for the extra amount taken fraudulently. Frankly disgusting practices in use here.

It is so validating to have my unpleasant experience with this company echoed identically by so many reviews already here. Guess I should have looked here first! Same complaints, but also I accidentally signed up for their ridiculous $120 per year plan thinking it was $10 per year (it's $10 per month), realized my mistake instantly, and cancelled and requested a refund within minutes. After three email exchanges they continue to refuse to issue a refund. I have requested a charge reversal from my credit card company. I plan to cross-post these comments at Bitly (the parent company)'s page.

Cool options in making your QR code, but deceptive tactics try to get you to pay for annual subscriptions that very few people trying to make a code would ever need. As everyone says, your code is dead as soon as your trial or max scans is reached. I was willing to pay to extend it a week or two, but the quoted weekly price is only payable in yearly amounts.

I wish I'd have put more research into this, but I just figured they were interchangeable. I now have a dead QR code on some published material, and I'd rather have it be dead than pay them an annual fee.

I like many others in this review site was tricked into having to pay for the service. I had made a QR code of which I sent to print to then find out I need to start paying a year later after this robbery I get charged an auto renewal of which (my fault) I forgot about. When I contacted them for a refund the next day they said they cannot refund it as each account incurs costs per year the money is non refundable.

Very sneaky tactics - 60 a year btw

Their gambit is to get as many people to create the free QR code as possible just so that a small fraction of those people are put in a position where they have to spend for an annual account.
If they had been more upfront about how the code simply works for 14 days, I would have used something else. Now I, a poor $#*! researcher, am forced to spend $85 on a yearly subscription when I just need it for three weeks.

They advertise this as a free service and after 14 days only then let you know the QR code will expire unless you take their annual plan. By this time the QR code may already have been printed on merchandise and distributed so you are effectively blackmailed into taking a permanent contract with them.

*Update- I emailed customer service and they extended my trial. They were quick to respond. Just make sure that you don't accidentally select the dynamic QR code if you don't want it to disable after a trial period.
I will stay away from this site in the future. I used another site for my other daughter's Girl Scout cookie QR code and it is working fine. This site disabled our QR code before the sale is over! This is so wasteful and a bunch of flyers we handed out are now useless.

This service will attempt to lure you in by saying they have free trials and a free plan, but you cannot use that plan for almost every single QR code you make. Intentionally deceptive and outrageous pricing on their services after you've realized the mistake and little to no customer service. Shameful

We upgraded to allow us to use more QR codes over time, they took the money but left our account only able to create 2 codes, while our subscription allows for 50 codes. You can send a "ticket" and pray for a reply, but you're left with your money gone and a service that doesn't function. We upgraded in June, and here in mid July we are still unable to use the services we paid for. It's 2023, and there's no excuse for an internet based company to be as rudimentary and unreachable as they are. Get it together or close up, stop wasting peoples time.

It claims to be a free, but it's not.
I purchased a monthly plan, but they charged me 12 months at the first month.
One year has passed and they did that again! Automatically! I asked for refund and the site refuses!

P.S.: QR code generator contacted me and refunded 100%.