QR Code-generator.com
website thubmnail of QR Code-generator.com

QR Code-generator.com

How would you rate QR Code-generator.com?
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California
1 review
6 helpful votes
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Zero Stars
March 11, 2021

Stay away. There are other free options available. Be aware that they display prices for monthly plans but charge you for the entire year up front. You are unable to get a refund if you are dissatisfied with their services. I wish I had read the reviews on this site prior to providing my credit card information. Save yourself the headache. Don't keep this company in business.

Date of experience: March 11, 2021
QRCG P. QR Code-generator.com Rep
over a year old

Hi,

Thank you for taking the time to leave us a review. We're sorry to hear that you're unhappy with your experience using QR Code Generator.
It is stated on our pricing page that each subscription is billed annually, and we apologize if you feel this was unclear. If you would like any help or tips on using your subscription, please feel free to reach out.

Thanks,
The QR Code Generator team

Washington
1 review
0 helpful votes
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Given the number of free tools out there that perform the same function that Bitly wants you to pay for, it's no wonder they have to resort to intentionally deceptive tactics to scam money from the unsuspecting. While billed as a "QR code generator" in fact it generates a middle-man link that they control and then hold hostage, demanding payment--annual payment specifically--in order to enable the code to work. I can't imagine this makes them all that much money, but it certainly makes money for the printing shops who get to reprint all the materials created with these scammers' QR codes.

Date of experience: August 15, 2023
New Zealand
1 review
9 helpful votes
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No idea this wasn't free, and like many others who used this service didn't realise until the flyers were printed and the codes stopped working. Have had to sign up because our charity spent $200 on flyers but this is a terrible customer experience. Now I have to pay this out of my own pocket. Will never use again

Date of experience: March 6, 2023
Texas
1 review
2 helpful votes
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I just want to help reach and warn other people about how deceitful and unscrupulous this company is. I agree with all the bad reviews here. There is no reminder you are coming up on your auto renewal and when you ask for your money back they more or less just tell you tuff $#*!. Now I will throw away all my brochures with QR codes and start over to make sure I break all ties with these thieves. I think we should all email them everyday to ensure our auto renew is turned off.

Date of experience: February 22, 2019
Pennsylvania
1 review
4 helpful votes
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Everything everyone is saying about the website and service being a scam is right, don't use this site! I now have to go to a client and tell them the QR codes that are already out there are invalid and I have to start using new ones moving forward.

At no point during creation or sign up does it say they will disable the code unless you pay them after 14 days. Don't let the company's responses on here tell you otherwise :).

Date of experience: January 17, 2022
QRCG P. QR Code-generator.com Rep
over a year old

Hi, QR Code Generator PRO includes premium features such as real-time tracking and editing. These features set it apart from our QR Code Generator, which is 100% free but lacks any additional tools. When you sign up for the PRO version, it starts with a 14-days free trial for you to test all features and then decide if this is the right software for you. All Dynamic QR Codes created within the free trial period are simply paused and can be reactivated after a plan is chosen. If you created any Static QR Codes during the trial period, they will continue to work.

California
1 review
14 helpful votes
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Qr-code-generator.com is the worst, you're limited to only a few scans before you have to pay, and when I did they said it would be $60 but instead charged over $75, adding small <$2 charges later with no explanation and their customer service is the worst. Basically told me they have my money now and aren't giving it back even though they're clearly overcharging. Now I'm trying to work with my bank to fix it but it's a huge pain. Use literally anyone else.

Date of experience: December 7, 2020
QRCG P. QR Code-generator.com Rep
over a year old

Hi Kevin,

Thank you for taking the time to leave us a review. Please be reassured that all of our plans come with unlimited scans. There is also the option to view the price of our plans in USD, GBP or EUR on our website to ensure you are aware of the price you will be charged in your preferred currency.

We hope this helps to clear up any confusion.

Thanks,
The QR Code Generator team

Maryland
1 review
0 helpful votes
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Scam! Do not use!
September 24, 2021

Seriously do yourself and your customers a favour and use ANY other generator. Google makes a free one.

I had 500 business cards printed with a QR code created using this "service". The codes are useless now. They intentionally mislead you into believing you've made a useable code, and then 2 weeks later tell your "oh that was a free trial version. Give us an unethical amount of money to reactivate it". There was no indication of any subscription or trial version when I created the code, and the so called "free" codes are hidden away in a different part of the site. This is a company that seeks to intentionally mislead people for the sake of hoping they can hold you hostage the way they're holding me hostage.

So now I have to go have 500 stickers made to cover up this completely wasted endeavour. I'm going to send this to my legal team and see about suing them into oblivion over this.

Date of experience: September 24, 2021
QRCG P. QR Code-generator.com Rep
over a year old

Hi,

Thank you for taking the time to leave us a review. We're sorry to hear that you're unhappy with your experience using QR Code Generator.
It sounds as though you created your QR Code using our 14-Day Free Trial, rather than our Free Plan. Our Free Trial lets you test out all our great features, without committing to a paid subscription. Any Static QR Codes you create during this trial period will continue to work once it comes to an end. However, any Dynamic QR Codes you create will be paused and can be reactivated once you sign up for a paid plan.

It is stated on our pricing page that each subscription is billed annually, and we apologize if you feel this was unclear. If you would like any help or tips on using your subscription, please feel free to reach out.

Thanks,
The QR Code Generator team

Illinois
1 review
9 helpful votes
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Bait & switch
December 13, 2020

Everything about this site makes you feel like the QR codes you create on it will still work after the trial period, you just won't be able to look at the statistics from your QR code, but it will work and you can sign up any time after that if you are happy with their product. Sadly, they lead you into using a dynamic QR code which stops working after your 14 day trial. If you've printed up sticker, flyers or anything of that nature and have them out in the world you're screwed unless you pay their ransom of a year subscription.

Date of experience: December 13, 2020
QRCG P. QR Code-generator.com Rep
over a year old

Hi Vincent,

Thank you for taking the time to leave us a review. Any Static QR Codes you create will continue to work after the trial period comes to an end, and your Dynamic QR Codes can be reactivated once you sign up for a subscription. This includes a Free Plan, which allows you to create 5 Static QR Codes and 1 Dynamic URL QR Code. If you would like any help with your account, please feel free to reach out.

Thanks,
The QR Code Generator team

Kenya
1 review
2 helpful votes
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Qr-code-generator they are a good example of modern day robbery with violence! They'll dupe you into "create a free dynamic QR code" only to deactivate your codes a few days later. What happens if you've already printed and distributed the material? The only way out is to pay them a lot of money for $#*!ty services and unfriendly conversation.

Please don't you try them! If possible run away, they are robbers in disguise.

Date of experience: June 30, 2017
New Jersey
1 review
2 helpful votes
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Auto renewed a contract despite attempts to cancel. Refused to refund despite reaching out on the day if renewal.
Additionally, I never received a "30 day warning" via email.
There products are fine, but their service level is quite poor.
I strongly suggest going elsewhere.

Date of experience: June 8, 2020
QRCG P. QR Code-generator.com Rep
over a year old

Hi Steven,

Thank you for taking the time to leave a review. We're sorry that you're unhappy with the service you received. Our customers are really important to us and we always do our best to make sure we deliver a great service.

As outlined in our terms and conditions, if we do not receive a cancellation request at least a day before the next renewal date of your subscription, it will be automatically renewed. We do always send a reminder email 30 days before the next renewal date of your subscription so that you have plenty of time to request a cancellation if you wish to, although sometimes our emails can get caught in spam filters, which is unfortunately out of our control.

We require all customers to confirm that they have read our terms and conditions at the time of sign up to ensure that they are aware of our policies. If you'd like to read them again, you can do so here: qrco.de/terms.

If you have any further questions, feel free to contact us via webchat on our site, or you can email us at: support@qr-code-generator.com.

Thanks,

The QR Code Generator team

Australia
1 review
4 helpful votes
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It's a Scam and not free
September 8, 2022

I was just pressured into paying for a yearly subscription for two QR codes which I believed were free. They had been printed on collateral and therefore too difficult to change. They need to make it clear when signing up that it is a free trial and after expiry there will be a charge to maintain the codes. Stay away from this crowd. Do not recommend.

Date of experience: September 8, 2022
Canada
1 review
1 helpful vote
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Rip off
February 9, 2024

Signed up because it was a free account. I ordered 100 invitations and now have to pay $160 CDN to use 1 QR code. Never reported a website, but this is a bad one.

Date of experience: February 9, 2024
Texas
1 review
1 helpful vote
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Awful Customer Service
October 6, 2020

This company takes no aim in helping its customers. I used their service for a year with no issues, but I've never seen such a money hungry company that has strict rules on cancellation periods for such a simple service that isn't hard to come by. You are better off getting QR codes elsewhere.

Other services with subscriptions don't fight you on the same day cancellation and refund unless their services are something you can't take back. QR codes are not that big a deal, seems crazy how fast you turn off QR codes when a free trial ends, but when a paying customer asks for some support. Nope.

Date of experience: October 6, 2020
QRCG P. QR Code-generator.com Rep
over a year old

Hi Pedro,

We're sorry to hear that you are unhappy with the service you have received. Our support team are available 9am - 5pm CET Monday to Friday to answer any queries and provide assistance with any issues you're experiencing.

We appreciate your feedback and will certainly pass this along to our team.

Thanks,
The QR Code Generator team

Colorado
1 review
2 helpful votes
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Such a scam
March 23, 2022

They want you to sign up for a 14 day "free trial"... and once the trial is over they essentially lock your QR codes—you will no longer be able to scan them. In order to "re-activate" them, they want you to pay for a plan... which is "only $9.99/mo" however, it's billed annually and there are "no ways for the system to do anything less than that." (direct quote from their customer service). Absolutely bogus business.

Date of experience: March 23, 2022
QRCG P. QR Code-generator.com Rep
over a year old

QR Code Generator PRO includes premium features such as real-time tracking and editing. These features set it apart from our QR Code Generator, which is 100% free but lacks any additional tools. When you sign up for the PRO version, it starts with a 14-days free trial for you to test all features and then decide if this is the right software for you. All Dynamic QR Codes created within the free trial period are simply paused and can be reactivated after a plan is chosen. If you created any Static QR Codes during the trial period, they will continue to work.

Sweden
1 review
6 helpful votes
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SCAM!
October 22, 2020

This is not free to use, even if they claim so! The codes you generate will stop working after free trial ends.
I've tried to contact them several times, but no reply.
Stay away from this scam-company and use a free QR-code generator instead.

Date of experience: October 22, 2020
QRCG P. QR Code-generator.com Rep
over a year old

Hi Eve,

Thank you for giving us your feedback. If you sign up for our 14-day free trial, your Dynamic QR Codes will be paused until you sign up for a subscription, however, your Static QR Codes will continue to work.

We're sorry to hear that you're still waiting for a response from our team. Please make sure to check your spam/junk folder for emails from us, as sometimes our messages can be sent there automatically.

Thanks,
The QR Code Generator team

California
1 review
12 helpful votes
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After 4 years of continuous renewals, I asked for a refund after just 15 days of the auto-renewal date. I simply forgot about the renewal after leaving the company I was using this service with. They refused any rationale behind my oversight. Got charged $167. Bad customer service policy in this day and age. Lesson learned. Go somewhere else if you want better customer service.

Date of experience: January 7, 2020
QRCG P. QR Code-generator.com Rep
over a year old

Hi Paul,

Thank you for taking the time to give us feedback. We're sorry to hear that you are unhappy with the customer service you have received. Our customers are very important to us and we always want to ensure that your experience is a positive one.

We require customers to confirm that they have read and agreed to our terms and conditions at the time of sign up. This includes our auto-renewal policy, which states that unless we receive a cancellation request, your plan is auto-renewed so you can continue to use and create QR Codes. We also send a reminder email 30 days before the next renewal date of your plan, so that you have plenty of time to request a cancellation if you wish to and to help avoid scenarios such as this.

We hope this helps to clear up any confusion. Our terms and conditions are always available on our website should you wish to re-read them: qrco.de/terms.

Thanks,

The QR Code Generator team

California
1 review
8 helpful votes
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I made a QR code for my wedding invitations on this site. Suprise -- you can't save your work without an account, which means you just signed up for a free trial. And the big surprise comes when your QR code stops working in 13 days. After the wedding invites are printed. Go with a different site that won't screw you. I was able to revive my QR code, but it costs $120. Which is a complete rip off. STAY AWAY.

Date of experience: April 15, 2023
California
1 review
0 helpful votes
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We purchased the yearly plan, paid almost $200, and created a custom url (for example, qr.xyz.com) which was part of the package. Really nice tools to make good-looking QR codes. So why the 1 star?

Many months into our yearly subscription, our custom URL just stops working. So ALL our QR codes just up and quit on us. Of course we'd already printed them on cards, posters, and a newspaper ad. Of course no support email or phone whatsoever on their site. I opened a ticket after battling their terrible AI "assistant", and was told the only way to fix this was to upgrade. Ok, so it worked for MONTHS, and suddenly, it doesn't, and the only way to fix it is to give this shady company more money? Unbelievable.

The funny thing is? It all worked before. I thought it was pretty good. I would have paid them more money when the subscription came up again.

Think about it: if this is how they treat a paying customer, how are they going to treat you? They are basically shakedown artists. They're just begging for a class-action lawsuit.

Save yourself and don't go anywhere near this vampiric company.

Date of experience: February 19, 2024
Maryland
1 review
3 helpful votes
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Good thing I waited
June 19, 2023

Should have read the reviews. I made 100 wedding invitations ready to be sent out in 2 months. Found out later that all of my QR codes is no good. Literally is telling me to pay over $120 to keep my codes. This is no different than random. Freaking crooks! There's like a lot of alternative free sites.

I rather re-purchase $40 worth of stuff and re-do all of my invitation than giving you a single cent.

Date of experience: June 19, 2023
Washington
1 review
7 helpful votes
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Stole $60 from me
January 21, 2020

Just like everyone else, I had materials printed for work just to find out I had to pay. So I paid, $5 a month who cares. Then my bank calls me, did I make a $66 payment in Germany? Turns out these SCAMMERS don't offer a $5 a month option as they advertise. They charge you an entire year up front. Scam. Scam. Scam. Scam. I will not be allowing the charge to go through. I'd rather cancel my card than give them the money. Can't believe they're allowed to be so high up in the google search engine. FRAUD.

Date of experience: January 21, 2020
QRCG P. QR Code-generator.com Rep
over a year old

Hi Katie,

Thank you for taking the time to leave a review. We offer a number of plan options to suit our customers and help them get the most out of their subscription. Each plan is billed annually, which is why you have been charged the total price for your 12 month subscription. We advertise this very clearly beneath the price of each subscription, which you can view again here: qrco.de/qrcg_plans.

We always ask that customers confirm that they have read our terms and conditions at the time of sign up to ensure that there is no confusion. We hope this helps to clear things up. If you have any further queries, you can always contact us via chat on our site, or email us at: support@qr-code-generator.com.

Thanks,
The QR Code Generator team

Overview

QR Code-generator.com has a rating of 1.2 stars from 349 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QR Code-generator.com most frequently mention free trial, customer service and business cards. QR Code-generator.com ranks 875th among Marketing sites.

service
139
value
143
shipping
26
returns
36
quality
129
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