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C J.

Contributor Level

Total Points
100

1 Review by C

  • QR Code-generator.com

2/4/19

They lure you to create a "free" QR code and account. If you engage their paid service, know that they will not prompt you at renewal time and will not accept a cancellation request even if it's clear that you stopped using the service long ago. Instead, they will hound you with invoices, lie about their renewal policies, and force you to pay up. Very disappointing and very poor customer service. Don't make our mistake. Create your QR codes elsewhere.

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QRCG P. – QR Code-generator.com Rep

Thank you for taking the time to leave us your feedback and we’re sorry to learn that your experience with us has not been positive.
Please note, that there is a difference between the Free QR Code Generator without charge and QR Code Generator PRO (which you obviously signed up for) offering a Free Plan after the 14-days free trial as well. All QR Codes created within the 14-days free trial are simply paused and can be reactivated once a plan is chosen. We also offer a Free Plan with one Dynamic Website (URL) Code and five Static QR Codes which requires no payment details so you can get your QR Code working again without issue.
We do our very best to provide a reliable service and to ensure that our emails are delivered within time. However, there are occasions when things happen beyond our control, such as emails being caught in spam filters. Your feedback has been forwarded to our customer communication team and will be used to optimize future communications.
If there’s anything else we can help you with, please get in touch with our friendly customer support team and they will answer your queries promptly.

Cheers,
Your friends at QR-Code-Generator.com

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