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    PurseValley

PurseValley

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Overview

PurseValley has a rating of 3.0 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PurseValley most frequently mention customer service, great quality, and real thing. PurseValley ranks 1st among Blog sites.

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Reviews (450)

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customer service (101) purse valley (87) credit card (55) louis vuitton (31)
Thumbnail of user ja28164
California
1 review
10 helpful votes
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October 12th, 2016

Ordered a bag they sent another one not the same one I ordered,,
To return it it's gonna cost me more than 50$!
And when I called them they told me u can sell it or u can give it as a gift to one of ur friends!

Date of experience: October 12, 2016

Thumbnail of user ninak27
California
1 review
4 helpful votes
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August 7th, 2017

Check ready7a.com
This is the exact same website as pursevalley and new stuff and this one was update July 2017 same time when I ordered and they give excuse of moving their warehouse
I order before and was very pleased but this time I dont know what happened im still waiting

Date of experience: August 7, 2017

Thumbnail of user andrad2
Sweden
1 review
24 helpful votes
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June 17th, 2015

For me all those reviews just seem to be fabricated. I am sure that for all companies are satisfied customers and NOT satisfied customers. I will be honest with this company and with you guys... I placed an order I paid and my package arrives in almost 2 weeks I opened the box and I was very surprised: bags looks amazing I didn't expect that because I know that I ordered replicas.My only issue is that the color of one bag is not like the real one is almost there but... huhh... So the point is at this time I am a satisfied customer and I will be back@them

Shipping
Quality

Date of experience: June 17, 2015

Thumbnail of user mol508
Arizona
1 review
4 helpful votes
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June 17th, 2017

The bag is great! My colleague just bought the same bag and saw my PV replica and picked it up, smelled the leather and said, I can tell this is real! I felt a bit bad that she just paid 3100 for the bag I just paid less than 400 for. The handle is a bit off but no one would think this was a replica. My advice is to call PV after you order to help the process go smooth. I called and had to authorize them charging my credit card, I also followed up to be sure they had sent. I ordered on 6-01 and received on 6-13. My friend ordered on 6-1 and received on 6-15.

Date of experience: June 16, 2017

Thumbnail of user lindas338
Kentucky
1 review
5 helpful votes
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December 5th, 2016

I FINALLY received my bag. I think it is not good quality. The leather is very thin. There is no way to close the bag. This bag is not as large as presented but I would live with that if the bag was a good quality bag. I have real LV bags and this bag is certainly no replica. I called customer service and was told I would have to mail the bag back to China at my expense ($20-30). Had I known this I would have never ordered from this company. I foolishly thought that $275 would/could provide a good LV replica. It did not and now I am stuck with a bag I am thoroughly unhappy with. Purse Valley should have paid to ship it back. Beware!

Date of experience: December 5, 2016

Thumbnail of user anonymuss1
Sweden
1 review
25 helpful votes
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July 13th, 2015

I would like some people who say that it is poor quality to post a few pictures of what was sent to them, then we would all know that is real. Or for people who say that was scammed or ripped off to send an tracking number.
Please don't let them post 1 star review without proof of purchase. This is not fair!
I hope to post my review!
Thanks

Date of experience: July 13, 2015

Thumbnail of user tracyl50
Wisconsin
2 reviews
4 helpful votes
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April 1st, 2016

I purchased a purse and wallet, it took forever to receive, I had to email several times. When I did receive it, was not what was said in the ad, it was smaller, did not have pockets like it was suppose to, had torn fabric bags, spot on purse, wallet didn't even fit in the purse. So I requested that they send for a return shipping. I have an email from them stating they would reimburse me for the shipping if I emailed them the receipts. Which I did. Now they wont refund me my shipping for the defective product like they said they would

Date of experience: April 1, 2016

Thumbnail of user alexandraa6
Canada
1 review
11 helpful votes
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October 26th, 2014

Hey Folks,
I have seen many people gave bad rating to this company,
You know what I did, I have the damier speedy 30 original that I got from LV store, I decided to get a sample from pursevalley and see wether I can trust to this site or not.
I have to say, the finishing and the quality of the product is totally good and you would only recognize out of this facts which I would mention below:
1. Lock of authentic LV is gold and shiny whereas the PV one is not shiny
2. Only the colour of the real LV look slightly lighter brown compare to PV bag.
3. interior is roughly the same
4. The date code is good to be exist but looks fake
5. The purse has bad smell which because it is not leather stuff

But in overall, for a replica purse, for the money you pay it is totally worthwhile.

Date of experience: November 21, 2013

Thumbnail of user lisaf145
New Jersey
1 review
4 helpful votes
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March 5th, 2017

I can not tell you how HAPPY I am that I found out about PurseValley. Most purses are beautiful. If you do not like a purse you can return it! Customer service is top-notch! Best time to shop is BLACK FRIDAY. Half off purses. I am a big purse lover and feel this place deserves ******* stars to making Designer purses affordable, Everyone things my Gucci is real! LOL

Date of experience: March 5, 2017

Thumbnail of user sams360
Colorado
1 review
3 helpful votes
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May 19th, 2017

Placed an order and needed to change an item. They tried to bilk me for the difference w a "store credit". I'm hoping I actually get the items I paid for and the credit applied to my credit card. Difficult to deal with...

Date of experience: May 19, 2017

Thumbnail of user amyh170
Georgia
1 review
1 helpful vote
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June 15th, 2017

My experience was stellar. I've waited 5 months to write this review. Used my Am Ex and it went through immediately and no other charges. Recieved my bag in less than 2 weeks. It was beautiful and perfect and except for no number on the LV Neverfull, it looks exact. Smelled like leather out of the bag. After 5 months the bag has a wonderful patina. I don't know anything about watches but my LV is my favorite bag.

Date of experience: June 14, 2017

Thumbnail of user wendyb68
New Jersey
1 review
3 helpful votes
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December 19th, 2016

I purchased a bag from purse valley 2 weeks ago. After 3 days later i changed my mind and called them if i can cancel my order. My order was canceled and i had to wait 14 days till my refund goes through. Between that time my bank called and said that someone was trying to charge my card for $7,000. So i had to get a new debit card. I finally got my money back from purse valley. So please dont buy anything from that website.

Date of experience: December 19, 2016

Thumbnail of user tashaw20
Michigan
1 review
22 helpful votes
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August 18th, 2017

I have ordered from purse valley in the pass and loved my bag. Went to the web and it was gone. Done some research and found the new site Look7a.com, lols just like pursevalley and you and Pay with PayPal. Got an email about my order. Hope this helps you guys.

Date of experience: August 18, 2017

Thumbnail of user sanc34
North Carolina
1 review
8 helpful votes
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August 11th, 2016

I ordered one bag that was good. The second bag i finally cancelled as they kept telling me my VISA did not authorize. It was not true. They said that they ran it 6 times. My bank said they never saw it come in for authorization(i work there).

Date of experience: August 11, 2016

Thumbnail of user zoeyz1
California
1 review
13 helpful votes
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May 30th, 2016

I got the Eva LV and its glued and not actually sown. The zipper to close the purse is glued to the LV pattern, so I can never use it as a cross body only a clutch. Not worth the money as I was only able to use this purse a few times. Also got the Gucci disco bag, the GG was more of a circle shape then an oval and the zipper broke after a weeks use. I would say don't waste your money

Date of experience: May 30, 2016

Thumbnail of user tameraw3
Illinois
1 review
2 helpful votes
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December 14th, 2016

I keep receiving emails that state "action required". I return email with info and I call and sit on hold and count down to next caller in line then the voicemail comes on to tell me to leave a message. Very unhappy.

Date of experience: December 14, 2016

Thumbnail of user eliciaw
Florida
1 review
0 helpful votes
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July 23rd, 2017

I love my purchase from purse valley. I was so impressed. I was a little concerned about the time it took for me to receive, since I submitted the order before a holiday. It was worth the wait. I love my handbag and I will be making another purchase soon.

Date of experience: July 23, 2017

Thumbnail of user peytonc5
Louisiana
1 review
44 helpful votes
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February 11th, 2015

Do NOT order off this site I promise it is a total scam! I ordered a $184 bag off here (replica Louis Vuitton) and it was total crap they gave me 2 nasty disgusting purses and they are awful to deal with! Whatever you do DO NOT order off here! Please! Terrible!

Date of experience: February 11, 2015

Thumbnail of user kats50
Texas
1 review
0 helpful votes
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February 16th, 2017

PurseValley provides beautifully made products with exceptional customer service. I have purchased several handbags and wallets and each time my expectations have been exceeded. My PurseValley items fit in nicely with my designer handbags already in my collection. Thank you!

Service
Value
Shipping
Quality

Date of experience: February 16, 2017

Thumbnail of user victoriar59
GB
1 review
6 helpful votes
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March 27th, 2018

Never used them. It is a scam. Starting mid March 2018 something happened to them. I wired the money for a watch. They emailed me until they tracked my deposit. After that they went mute. No answers no emails no watch. Never used them. It is a fraud.

Date of experience: March 27, 2018

Thumbnail of user cg87
New Jersey
1 review
0 helpful votes
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March 1st, 2017

I am so impressed with Purse Valley. The level of service was second to none. The communication regarding my order was super and the shipping was fast. The bag I received was beautiful! I will definitely recommend purse valley to my friends and I will shop here again

Date of experience: February 28, 2017

Thumbnail of user tykats
Washington
1 review
4 helpful votes
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March 12th, 2011

I purchased some quality things and did have issue where I thought the bag they made by Stephen spouse neverfull tote is suppose to glow in the dark but the one they gave me didn't was going to return but the offered a return of 10% of my entire purchase so kept the bag dis receive refund but had to remind them... but I still have my four bags and have not any probe... the leather on all my bags are even beginning to oxidize

Date of experience: March 12, 2011

Thumbnail of user leeannep1
New York
1 review
22 helpful votes
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April 15th, 2015

I have to say I was very skeptical about buying from PurseValley at first but I have to say everything went smoothly. No one was forcing me to pay by Western Union! I received my bag a few days ago and I love it!

Date of experience: April 15, 2015

Thumbnail of user lovenishg
India
1 review
0 helpful votes
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July 5th, 2020

I have booked a purchase with order no. ###### on dated 01/06/2020. Against this order i have transferred USD 3.59 (according to price) but they deduct USD 95.81 against this order. I have not received any products against my order as on date 06/07/2020

Date of experience: July 5, 2020

Thumbnail of user donnal70
Rhode Island
1 review
7 helpful votes
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February 25th, 2016

I own a real LV Speedy 35 and I also love the Zippy wallet. I could not justify paying almost the same amount for a wallet that was paid for the bag. Found this site and found the zippy for $111.00. It arrived yesterday and it's beautiful! I love it and would order here again. Customer service was also great!

Date of experience: February 24, 2016

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Ashley E.

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