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PurseValley Reviews Summary
The company has garnered a mixed reputation, with many customers praising the high quality and authenticity of the replica products, as well as the responsiveness and helpfulness of the customer service team. Fast shipping and reasonable pricing have also been frequently highlighted as strengths. However, significant concerns have been raised regarding service delays, particularly with order fulfillment and inventory issues, leading to frustration among some customers. Additionally, there are reports of negative experiences with customer support and potential security risks related to payment methods. Overall, while many customers express satisfaction, inconsistencies in service quality remain a notable concern.
This summary is generated by AI, based on text from customer reviews
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I had this bag for about a week now I wanted to test it outside and I love it u can't tell the difference I matched this bag side by side with the real one and u can't even tell. I will always get my bags from here it's def worth the money don't hesitate to buy! Keep up the good work PV :)
I have had only positive experiences with the items I have purchased. Four different items. All were exactly as advertised. The payment/shipping confirmations were timely. I give them 5 stars again.
Kind of wondering if some of these negative reviews are real?
I was a first time shopper on PurseValley. I purchased a Saint Laurent handbag. It arrived super fast and the quality is superb. I'm extremely satisfied and will order again.
I am a first time customer and the quality of the product I received far surpassed my expectations! Thank you Purse valley!
Im a first time purchaser with purse valley. I am extremely satisfied with my purchase. I bought a Louis Vuitton Monogram Menilmontant Mm. Beautiful purse. I observed the real one. The one I bought, I can not tell the difference. Fttom leather to stitching. I will be purchasing again soon. I gave 4 stars, because receiving me purse to a while 2 weeks. Other than that Im very pleased.
I received my bag a week ago and I love it. I'm not a expert on Louis Vuitton bags but it looks perfect. My friend has a real Louis Vuitton bag and i put mine next to hers and you would never know mine is a replica. I got the Pallas gm bag. It really is a beautiful bag. One thing the hardware on the bag was chipped but they are sending me a new one. Not sure what all the bad reviews are about. Coustomer service was great to me. Thanks purse vally
Purchased a Prada purse for my wife. Good communication from purchase to delivery. Took about 14 days (to USA). Product looks perfect. Went to Prada in Scottsdale and they could not tell it was a replica. I'll purchase again.
To anyone looking to purchase replica bags and items, I recommend Purse Valley. I want to express my thank you's and I wish to give a positive review to them overall. They are professionals. I received my order of the Louis Vuitton "Neverfull" hand bag
And I am more than happy with the overall quality of this product. I will admit that I was akeptical af first, but I absolutely love my bag, it is VERY similar to the authentic, no one can tell the difference! The price and quality are very good and the bag truly
Looks identical to the authentic; I am in love! I will definately be doing more orders from Purse Valley!
I want to express that I am a very Happy Customer.
My purse was late arriving (close to 1 month) and I grew concerned that I've been scammed. I received a text that my purse had attempted to be delivered but no one was home. I called customer service upset because the call back number is based in China. Once I found the pink slip in mail box, I picked up my purse from the post office. When I opened the box I was surprised! Professionally packaged and great quality! I'll definitely be a returning customer! My purse is beautiful and is explained and shown exactly as its posted online! Thanks Purse Valley! :)
Firstly this company is the same as Perfect Watches so beware. Company advertises as Express shipping to Australia which I assume is 7-10 days. It was 3 days after I ordered and received email/ and a call to confirm delivery address and was told it would be 2-3 days before it would be shipped from China. 7 days later I got an email to say it had just been shipped. (10 days already up). I tried to contact company (? Californian phone number). I was disconnected several times and so left my number, several times, as a message promises they WILL get back to you. They never responded. Long story! They offered me a refund as the watch was returned to them... undeliverable. I cancelled and tried ordering thru Perfect Watches>>> SAME COMPANY. Finally the watch did arrive after 3 weeks. Looks like they have a serious problem with what the customer writes as their address and where they try to send it. I will NEVER order from this company again.
Paid for bag via Western Union. Next thing I receive message to call Western Union fraud department. No bag and no money. Don't touch this site.
I bought a purse on their site and decided to return it. I understood it wouldn't be cheap. I requested a shipping return address and they constantly ignored me! I have sent many emails and they only responded at first. Buyers beware! It is so bad.
Where have I been? I'm so happy I found your Company... I ordered the LV Neverfull MM Handbag and a LV Checkbook. You have exceeded my expectations! The quality is outstanding...
It was my very 1st order and not knowing your shipping timeframe, I sincerely apologize for contacting your CS so much!
Each time you guys Responded promptly to me! I'm a Customer for Life!
I will be ordering very soon.
JFerguson
Houston Texas
The purse and all other items are the best I've ever bought! Excellent quality and service! All arrived perfectly and fast. Sure I'll be placing another order soon!
Thank you!
Ordered a purse and ring. The quality of leather of the purse is fantastic, and is real leather. The ring is great. I will definitely be ordering form this site again. Two of my girlfriends are placing orders now.
I was very very happy with my LV Kimono bag purchase, from the ordering process through delivery. High quality materials, meticulous stitching and beautiful color. I will definitely be making another purchase!
Love the bag! Will purchase again. Fast shipping and I was able to track the entire process.
The description of the bag was perfect
I recently purchased a bag from Purse Valley and they are WONDERFUL! They called and text me to confirm the purchase and delivery! The bag is great quality! I love it it! The entire experience was wonderful and I would purchase again and RECOMMEND HIGHLY!
I got their Prada purse within 10! Days after paying with e-check! Great customer service as they kept me updated about the delivery I could totally recommend!
I just got my second back from pursevalley! The quality is great and they look genuine! Will be buying again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members