I received my bag a week ago and I love it. I'm not a expert on Louis Vuitton bags but it looks perfect. My friend has a real Louis Vuitton bag and i put mine next to hers and you would never know mine is a replica. I got the Pallas gm bag. It really is a beautiful bag. One thing the hardware on the bag was chipped but they are sending me a new one. Not sure what all the bad reviews are about. Coustomer service was great to me. Thanks purse vally