I was suspicious when I asked them few questions. They were very keen to keep in touch and even said they noticed I had not got back to them. The Western Union cash transfer is a complete con! The positives reviews online must be fake. Please BUYER BEWARE! Its a lot of money to part with! If it seems to good to be true it probably is!
I am not sure why there are so many negative reviews? I received my bag in less than two weeks, it is absolutely beautiful! The customer service was impeccable and I can not wait to purchase my next bag from purse valley... I am already saving :)
I recently purchased 3 bags from PurseValley.cn. Could not be happier with the quality and authenticity, they are made from the same genuine leather as seen in the brand's store, same details, simply identical to the original. I am looking forward to ordering with them again. Thank you Purse Valley!
Order twice... in my first order bag broke within a month and they sent wrong replacement, went I complaint, I was ignored!
Order the second time after a few years cause I forgot it was the same site. Received faulty bag and was told to return it for a reimbursement, which I never received! After months of chasing, still nothing, they simply hung-up upon discovering it's my call and never reply to any emails.
Stay away from this site - not worth a dime!
My first experience with them was ok. I decided to buy a watch. The watch arrived and within a day the band broke. I contacted them and they immediately sent me a replacement. However I still had to pay $30 to have the new band put on.
Second experience, was a little upsetting. The cashed an check for $870. Then a few days later they called to tell me they only had a few items available. I was upset and didn't understand why they cashed my check. However they informed me that they would apply a store credit which could be used anytime.
So, I just placed a new order. This morning I have been informed I can not use my credit for the order because of some type of promotion. This makes no sense whatsoever! They are literally holding cash they took directly from my account but telling me I can't use it. I am demanding they now refund my bank account... I'm guessing that will be a cold day in hell.
Received an awfully cheap looking bag made out of plastic instead of the described leather. It looked nothing like the photos online.
Sent bag back for refund just the way they asked me to do, using their post service etc.
Never received refund.
I recently purchased 2 watches and a purse from PurseValley.cn. I had bought several other watches from PurseValley and its sister site, Perfect Watches, in the past so I knew I will get great looking and quality replica watches. However, my wife was totally amazed at the quality and craftsmanship of the purse she purchased. We expected a mediocre and cheap looking purse but what we received looked high quality, identical to the real purse and very rich. As usual, their sales support team is cordial and responsive. That is one of the main reasons I continue to buy from them.
I received my bag and purse before this Christmas! I am very happy and placed a new order. These replica bags are identical to the real one, so I'm loving their products. If you like to buy good quality replica bags I will definitely recommend you this website. Cheers!
I am happy that I followed by instincts to not trust this company. The review is fake look at the use of English language. Please just save your money go purchase the real products. In the long run you are not saving when purchasing fake products over and over.
I had a great experience at PurseValley.cn. They had the lowest prices this is for sure because always they have great deals/ discounts. I received my package in a timely manner in perfect condition.The bag is amazing. Flawless and holds a lot. I basically use it as a fancy diaper bag. Need to make another purchase soon!
I have made multiple orders over the years and Purse Valley never fails to satisfy. I have a collection of their bags alongside my LV bought from the store and people are unable to tell them apart. I would order with confidence!
They are a total scam. They say money back, but, will only let you use the US Post Office for returns (very expensive). If you pay the money to return it, they do not accept the returned package. Stay away from them.
There is no way that many people had their credit card info used. Some of you say they charged 4000-6000 on your card. If you even had that kind of money or credit, your stupid $#*! would buy the real thing. You probably are charging all that yourself and trying to get your bank to reimburse you. Con artist.
I have always purchased real Louie Vuitton purses. I thought I would take a chance and see what was being offered since all the reviews were so great. I am so glad that I did. I cannot believe how authentic my purchase is. I will surely be purchasing again and my friends will be also. Purse valley is the best. Unbelievable!
Read many positive reviews so ordered a LV bag last month. Said warehouse moving and now all emails are undeliverable. Phone is not answered either. So very disappointed. Pray Wells Fargo will Credit me.
Like everyone, I dealt with the emails about the warehouse, the disconnecting of the website, calling a # that says you are the next customer and then hangs up ect ect.
But on Aug. 11 I got a tracking # via email from *******@pursevalleymail.cn.
And I finally got my purse last night!
The customer service (or lack there of) was really disappointing as no one should have to stress over a delivery especially with the amount of $$$ everyone has paid Purse Valley for their products. That being said--the purse itself looks fantastic, came neatly packaged, and feels like great quality.
Hope this gives other customers some hope that they will actually get their packages. The stress because of how much $$$ was spent sucks. :(
I must say I have never gotten such great customer service or received such a beautiful handbag in record time My Kimono bag "Luis Vuitton " is perfect! Every detail looks just like it should! I cannot wait to reorder more for the holidays! I will never order from anyone else and they take American Express they wouldn't if they didn't start d behind there products and service!
I have ordered so many items from them and adore this site! My items are legitimately the exact same as the real thing- they even count the amount of threads in the real and match it to the replica! It's illegal to have such high quality replicas sold( it's ok to buy-Fyi) but if your gonna not pay the money for the real thing, than yes there's a chance your item may get lost in transit- I personally have never had an issue! There customer service is also amazing/ they always call me after I got my items just to make sure they arrived! Plus they told me well in advance how the name will appear on my credit card statement etc! I'm sorry if you have had a bad experience but I have recommended this site to every person I know and will continue to do so! Amaze!
Have ordered from them in year's past with no problems, however those days are over I guess. They've disappeared off the face of the internet... no more web site and emails come back undeliverable.
I did a wire transfer and am now having my bank go after them for the money.
Total sham
I also placed an order in Purse Valley on June 12,2017 and waited for a long 3months? These people were telling me about them moving to another warehouse, that's why shipment was delayed. If you are a person that has always ordered from this site have some faith? Today is September 26,2017 and my purse arrived. I was not send an email with a tracking? Which is unusual from Purse Valley cause they always secure your package. My purse was delivered by surprise? I had also lost hoped and thought I had lost my money. So just have lots of patience people! They will deliver to you once everything is cleared out. I am a totally happy person and my bag is beautiful like all of their bags I have ordered. Looks just like the real one!
Overview
The company has garnered a mixed reputation, with many customers praising the high quality and authenticity of the replica products, as well as the responsiveness and helpfulness of the customer service team. Fast shipping and reasonable pricing have also been frequently highlighted as strengths. However, significant concerns have been raised regarding service delays, particularly with order fulfillment and inventory issues, leading to frustration among some customers. Additionally, there are reports of negative experiences with customer support and potential security risks related to payment methods. Overall, while many customers express satisfaction, inconsistencies in service quality remain a notable concern.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members