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PurseValley

How would you rate PurseValley?
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Slovakia
1 review
2 helpful votes
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Scam and shame
February 5, 2023

I purchased a watch just before the Chinese New Year (directly on some guys card, which was the weirdest way to pay for something) so instead of sending the purchase out, I had to wait for 2 weeks. Then one single message arrives - item is not in stock and I got offered some very ugly watches, none alike at all. I declined the replacement and provided some other options. But ever since, I got no response at all. It seems that I lost my 300 eur, but I will fight because THIS SITE IS A FRAUD AND SCAM!

Date of experience: February 5, 2023
GB
1 review
3 helpful votes
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Awful at best
December 14, 2015

This company is awful to deal with! They ask you for your credit card both online and in phone calls then send you countless email telling you to Western Union, Money Gram or Bit Coin to pay for you item. Why do they need your personal information and your credit card number(s) if you can't pay that way. In today's world of identity theft avoid obvious red flags. Something is seriously wrong with this place. The only reason it has one star from me is because I couldn't leave zero stars.

Date of experience: December 14, 2015
Indiana
1 review
9 helpful votes
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Buyer Beware
November 24, 2014

Buyer Beware. Something very stranger about site and only excepting Western Union for payments. They originally told me I could pay with Visa or Western Union later on changing terms. When speaking to customer service I expressed concerns about customer protection if order was not shipped or issues with merchandise. If the order was not received I would be protected with credit card insurance vs. paying basically with cash. HORRIBLE Customer service! I would be vary wary about company who only expects bank payments. If they go out of business, don't ship or have issue with product or change website or company name for the 3rd time you are pretty much SOL. This is not a customer friendly business.

Date of experience: November 24, 2014
New Jersey
1 review
17 helpful votes
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I bet a lot of people have come across this blogger - Eva - who raves endlessly about this site while researching replica bags. I'm sure she/he gets a big cut of the share of the profit when she directs people to this site (because she's an affiliate). I'm here to tell you guys, she deletes comments that makes the site sound bad.

There are SO many negative reviews about this site but not a single one on Eva's blog from commenter. Really?

Don't trust her!

Date of experience: November 9, 2013
Illinois
1 review
7 helpful votes
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Don't order anything from their new website "look7a" I'm sure it's their website cause I've ordered before and I could login with my old account. I ordered a purse and paid with paypal but never received a confirmation email while the payment went through right a way. After 2 days I checked the order status and it was Cancelled! I emailed them couple times and tried to contact them different ways they have on their website but no response. It says 24 hours customer service?!?! Now I'm trying to dispute the amount. Just stay away!

Date of experience: August 26, 2017
Colorado
1 review
8 helpful votes
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They made excuse after excuse as to why my order wasn't shipping. First, they told me to pick something else out, because what I ordered wasn't available after all. Then, after waiting another week or two, they said the replacement didn't pass quality control. When I emailed them asking what exactly was going on, they cancelled my order. I then start getting multiple phone calls every day from my credit card company asking about potentially fraudulent charges... In England, Eastern Europe, all over the place. I had approximately 10 fraudulent charges for everything from shopping to food. I would never attempt to purchase anything else from them.

Date of experience: January 20, 2017
Canada
1 review
0 helpful votes
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Awesome experience
January 11, 2017

I'm so happy with my product. I bought rolex gmt master ll.its looks so real. I'm glad that I didn't listen to other who said bad things about purse valley. Awesome experience and amazing customer service. I'm going order more stuff from them with my eyes close. 5star for sure. Keep it up good work purse valley

Date of experience: January 11, 2017
Wyoming
2 reviews
0 helpful votes
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I purchased the LV suitcase and also got a free wallet with purchase. Outstanding quality! This was my first time purchasing something from this company and I must admit I was a little worried being that it's an overseas company. The quality of service was outstanding from beginning to end, they were in touch with me on the full delivery process to the moment it was in my hands I will definitely order again from this company.

Date of experience: June 19, 2017
Nevada
1 review
0 helpful votes
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From start to finish this was a 5 star transaction. I used MG as my payment service and from the minute I completed the purchase I was notified by mail and it was tracked from warehouse to my door 10 in days. Perfect condition and I sized it my self...
Will W. Las Vegas NV 03/10/16

Date of experience: March 10, 2016
Australia
1 review
0 helpful votes
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I ordered 2 bags from Purse Valley. There was some communication via email prior to the delivery and I was always assisted with a prompt response. My international delivery arrived within a week. The products are just as described and are immaculate replicas. I am so happy with the service provided by Purse Valley and will definitely be ordering from them again.

Date of experience: February 24, 2017
Alabama
1 review
0 helpful votes
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Ouality products.
March 14, 2017

I have always been happy with everything I've ordered from this website.The products are always very well made, first class workmanship. Everyone I've ever talking to I found to be very polite and helpful. Thank you all.

Date of experience: March 13, 2017
California
1 review
3 helpful votes
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Very happy
December 13, 2016

Purchased the saint laurent classic monogram satchel beige. I was a little worried after reading all the negative reviews but fell in love with this bag and decided to take a chance. Once I received the bag (on the date as promised) I slowly opened the package and was sooooo happy! Very impressed, perfection. The only difference between Purse Valley Saint Laurent vs Real is the inside lining being tan and not the true Saint Laurent black. I haven't notice any unauthorised transaction as of yet and customer service was very kind and helpful. Great experience. Purse Valley Saint Laurent 5 stars

Date of experience: December 12, 2016
Massachusetts
2 reviews
17 helpful votes
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I ordered a two different watches at two different times. These watches are designed for people who cannot afford the real thing but like the designs or don't want a real one due to theft. They are homage watches that keep time just like a Seiko or Citizen watch. Nothing more. I bought a Tag Heuer Monaco Calibre 36 and a Patek Philippe Nautilus. Both were excellent quality and only an expert watch collector could tell the difference. They both keep excellent time. They have good movements inside that most inexpensive watches have all Made In Japan or Japanese designs. I did contact customer service and they responded by email within a few days. I was unable to reach them by phone though. I haven't been in- boxed with any promotional emails and no fraudulent use of my credit card whatsoever. I'm buying another watch right now. Any doubts, just use a credit card from a bank with a good fraud division. They all have dispute departments.

Date of experience: September 18, 2016
New York
1 review
0 helpful votes
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I ordered and paid via e-check! No problems and pretty fast delivery! 10 days! Quality is really okay for the price. I would definitely recommend! It's not a scam site and those people offer great costumer service. I signed up for delivery informations via text message and it worked out fantastic! I'm very happy

Date of experience: July 1, 2017
Louisiana
1 review
8 helpful votes
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AWESOME!
April 3, 2017

I have hesitated purchasing anything from this company in fear that the quality would be poor! Well I wish I would not have waited so long! I ordered when you bought two and got the third one free! I received my items in a short period of time... MAYBE a week after ordering and when I opened them up I was so surprised. I actually have some real Louis Vuitton's and I will not be purchasing anymore as long as this company is still in business. You can not tell them apart! I am so thankful that I went ahead and ordered! I will be buying from them again soon!

Date of experience: April 3, 2017
New Jersey
1 review
19 helpful votes
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I wish I had read these reviews before I purchased a Michael Kors bag. I knew there would be a wait for delivery because the purse was being shipped from China. The bag arrived after 3 weeks. The bag that arrived was NOT what I ordered. I received a plastic shopping bag that no where near resembles anything made by Michael Kors. I had ordered a leather bag. I contacted the company and they were no help at all.
The purse had been shipped in a plastic shrink wrap bag with no shipping label or papers included. The company will not pay for or issue a shipping return label.
It seems some people have had good experiences with this company. I'm puzzled.? I lost $68 on this transaction. I guess you can order and HOPE to have a positive experience. I think it's better not to order anything from them

Date of experience: January 4, 2016
New York
1 review
13 helpful votes
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Scam! Stay away!
August 5, 2017

I ordered a bag for $200 on July 4th. Immediately afterwards they sent me emails about delays in shipping because they were moving their warehouse. It is now a month and I haven't heard from them. I have left several emails and attempted to call them on multiple occasions with no response. I ordered from this store only because of the wonderful reviews about their bags. It is extremely upsetting that common people get scammed to easily! Cheaters!

Date of experience: August 5, 2017
New York
1 review
20 helpful votes
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The purse came in a timely fashion and it was beautiful great quality. I bought it with a bran new credit card that had never been used and a week after I received the bag, someone was trying to make fraudulent purchases with my card#. The purchases were declined but, the fact is they compromised my card info... Shady!

Date of experience: August 18, 2016
Georgia
1 review
15 helpful votes
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If anyone out there has placed and paid for an order. And you never received your order. If you would like to join a class action law suit against "purseValley". Please email me at *******@live.com with your story. This company is a rip off and scam, I was Leary about purchasing anything from this site. I should have followed my instincts, I cannot allow someone or a company to take my money and thinks it's okay. And not ship me my order...

Date of experience: June 24, 2017
Sweden
1 review
2 helpful votes
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I am not a huge fan of replica items but I decided to buy from this website because I found a bag that I try to find it on authentic stores and they didn't fabricate anymore this bag on this particular color. I am really honest very surprised about the quality about how this bag looks. A good friend of mine has the original one but on the another color and she was speechless she can't find differences at first view. I am very happy with my bag!

Date of experience: June 4, 2015

Overview

PurseValley has a rating of 3 stars from 450 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PurseValley most frequently mention customer service, great quality and real thing. PurseValley ranks 1st among Blog sites.

service
37
value
35
shipping
34
returns
22
quality
33