All great, except wish we could see the cart and make changes to quantities without removing the item and then going back a couple of screens to add it back on. This matters to us as we live in Canada so we try to maximize the weight of our order to the most possible before USPS jumps up to the next (substantially) higher amount.
U sent me a 10% coupon upon sign up after my first visit to your site but have been unable to use it repeatedly. My last 2 purchases have been almost $500 together and I wanted to use the coupon at that time and wasn't able to. So I had to split up my purchases to try again in smaller amounts and still no coupon.
Please apply it for my last 2 orders!
Saw you on clif highs channel which is the only reason I come to your site.
Please advise on how to resolve.
Ty
This was my first time ordering from PureBulk.com. The order process was simple, the prices were good, and the order arrived just in a few days in perfect condition. For added protection, the bulk bags were packed in a customized box that fit perfectly inside the bubble wrap mailer.
So far so good, large product selection at good price. Received the shipment quickly and everything was in order. Have begun using the products and they seem to be good quality. Would have no concern ordering again or referring your products.
Your website is very difficult to browse, it is extremely slow and wasted too much of my time. Your prices are fair and compatible with your competition, you need to make your website customer friendly
I would like to receive biotin in a container and not in plastic bag
Always easy to find and purchase. When one compares the price asked to similar products found online - even Good Old Amazon - how ridiculous to go elsewhere! The supplement [beta-sitosterol] is a perfect example of the value of shopping here!
I absolutely have full conference in the company PureBulk, always the finest and purest products available on the market. With the fastest delivery time and wonderful prices, we will always be a faithful customer to a quality business such as PureBulk!
I have been a PureBulk customer for years and have always been extremely satisfied with the products and the overall shopping experience; hence I keep coming back! PureBulk's products have been a huge part of my process of losing a pretty drastic amount of weight and improving my health (I don't weigh myself more than a few times a year but I have dropped 4 pants sizes in the last 2 years, and am in the best shape I've been since high school!)
Prices on pure bulk are the most expensive out of all of the bulk supplement sites I order from. However, there are products on purebulk not found on some other sites. Most of the other site offer free shipping but pure bulk is usually only free shipping if over $99. For the holidays the shipping price was free over $49 which was a little more reasonable. I don't mind paying a few more dollars for the product if shipping would be lowered. Please consider this in the future. Thanks.
Wanted some more info if this is what Dr. Oz had on his show of Nov. 11. But just could not open that show. I know that there is Holy Basil and Holy Basil (Tulsi). Don't know which verion I got. You called it L-Carnitine Base.
Using it now, time will tell if it works.
There was a small slit in the bag which looked intentional. Purebulk offered me a full refund which I turned down realising that this slit was probably done by either US or UK customs to test the product which is no fault of the supplier.
I liked the quick delivery. The items seemed fresh, not clumpy, therefore I really liked the quality of all 3 products I ordered. I have ordered several times before and had all my questions answered satisfactorily, and was happy with those orders as well. Thank you.
Great "shopping experience so far". The only negative I noticed in my first order from PureBulk, is that some of the zip-lock seal strips, which are attached to the top of the powder bags, have separated from the side of the bags after opening the bag only a few times. That makes it impossible to reseal the bags, and requires putting those broken bags into store-bought storage bags. The company making those PureBulk bags needs to do a better job attaching those zip-lock seals to the sides of the bags. Perhaps you can get that corrected.
Love these products and the fact they are what they say they are! Only thing I wish is that items had more of a description... such as zinc... there are quite a few different kinds. Instead of having to research outside of this webpage, I just wish there was a little more informative knowledge on the difference of this or that. That's my only opinion. Not worth docking starts though :)
I've been buying from Pure Bulk for a year and a half now and have always been highly satisfied with their website, service, and quality of product. One time, when it turned out that the post office misdelivered my order, Pure Bulk immediately mailed a replacement order to me -- at no charge and before it was even confirmed that it was a post office error. I was really happy with my interactions with their customer service while all of this was going on. I certainly recommend this company to other people.
Website is buggy. Won't allow user to save separate billing and shipping addresses. Also, won't allow any final changes (that could not be saved at another point) to be saved unless Place Order button is clicked, which is too late. Website needs more functionality to make & save changes, along with a final confirmation page where the user can check all saved entries PRIOR to clicking the Place Order button.
I got the caps about 3 days before the estimated time, which was wonderful! I have only one complaint and that is some of the caps were crushed. Some are missing either the top or the bottom, which I will probably find when I get to the bottom of the bag - so no big deal!
Thank you
The website is easy to use and order from. I received the products sooner than expected. I will be returning to get more products soon. There is no way to get some of these products, like vitamin C, at these low prices. We get a kilo and it lasts a long time for my wife and I.
The products sold by Pure Bulk are of the highest quality. The only thing I find a bit expensive is the price of international postage. $13.50 for a 25g pouch. Maybe this can be improved and I would probably order more often.
So happy to find this product for such a great price. For the tablets I would have ordered for my dog I would have paid almost 600.00 as opposed to 11.00 for your bulk powder! And no additives to aggravate her allergies! Thanks!
Answer: From everything I've seen, there is no reason to believe PureBulk is not a legit company.
Answer: The Customer Service person was very quick to fix the issue.
Answer: Very easy to contact customer service by email. Have not tried phone.
Answer: Not sure if there are any better, but a simple return/exchange on a product that I do not trust to use should not take as much effort as I am spending.
Answer: The ad jumped up on google when I was going to Amazon.
Purebulk has a rating of 4.3 stars from 6,969 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Purebulk most frequently mention and great products. Purebulk ranks 518th among Vitamins & Supplements sites.