Punk CaseReviews 406

The EXEC series cases are the BEST! Love these cases so much! They are durable and offer great protection for your phones! Plus they come in a variety of colors and designs. I especially love the credit card feature.

This company has the worst customer service! They do not answer the phone (and if you are lucky enough to get a message, they do not identify themselves) and the answering machine is full. They do not reply or respond to email. They sent me the wrong case. I asked for a prepaid shipping label or reimbursement for my cost to return the item to them due to their mistake. They completely ignored my requests. Do NOT be mislead by this horrible company! Completely shady! Buyers BEWARE!

I like design, the feel and applications. Only problem is that the cards feel loose if there's not atleast 2 cards in at a time.

I have bought the iphone 12 max pro case couple of months ago, what can i say guys, its a pretty nice waterproof case for my iphone. Fits perfectly, the touchscreen works good too. I tried to drown it but it didnt let the water throug as it was said. Anyways this is a nice case to use.

Terrible service. I received the wrong case. It is damaged. There is a dent / crack in the screen protector.

Even besides all of that. The case makes the cameras look like garbage.

They want me to pay to send it back. I ordered teal. Clearly this is light blue.

I ordered a red waterproof and shockproof punkcase for my Samsung 21 ultra 5g on Sep 14,2021. I haven't even received it and the shipping says it's still sitting at their facility. I've also called them and emailed them with no reply back. This site is a total scam! They scammed me out of $50 for a case I've never received. They are also emailing me every day looking for a review for something that was never shipped or delivered. Stay clear of this scamming site!

They will gladly sell you a case for the price they ask and then gladly warranty their case however they will not cover your phone that their case Is claimed to protect!

This place has a BBB "F" rating and deserves it. Sends the wrong product and makes you pay to return it and then wait for a refund. Avoid at all costs.

* very very poor customer service.
* Low quality products.
* Donot buy the battery cases as they just last you for less than 2 days and stops charging.
* very slow shipping.

The product was sent back on 26 February 2021, kept chasing them for refund for weeks, on 17 June they said refund has been issued, on 12 July they said it's in my bank account. Today is 5 October and zero money from them, nothing at all. I keep emailing them from time to time reminding them of my refund request and usually start my email with "Hey thieves". Last email was today, bty they stopped writing back long time ago.
Beware, the product is absolutely worthless, some cheap plastic shaped of mobile cover. If that's what you want, I can say you will find similar quality on the streets of your city for a tenth of their price. AVOID

Bought one, now its only place I go for cases-. punkcase.com Thanks for existing. Your service is out of this world.

Do not be fooled into buying one. Their website markets this product as being waterproof and drop-proof. My case cost me $50, but it feels like a cheap chinese knockoff. Having used it for a week, I can tell you, the case is unusable, the buttons do not work. Their customerservice emails do not respond to your emails either.

I have purchased several cases in the past and thought this purchase would be the same. I have read most the negative reviews and thought it just people being rude and obnoxious. I received the wrong item, provided the company with my order to get issue resolved. I have received no response after multiple emails and phone calls. I would like to continue doing business with Punkcase as I really like the product. The customer support for the company is not what I expected and may have to take my companies business elsewhere if this issue is not resolved soon.

I waited for two weeks to receive my bike iPhone case. When it arrived it was not what I ordered they sent me an Alligator case which is for cars not bikes. I asked about returning it and was given instructions. Unfortunately I needed my order number to return the product. I never received an order number from them. I have been emailing, chating and even tried to call them to get my order number. All attempt have failed. Looks like I am going to have $40 stolen from me. These guys are a rip off. Stay away.

I ordered August 7th 2021 and they are still giving me the run around. I never received the cases I want my money back

Hada a notification saying my purchase had
Been despatched.
Then a notification saying I'd been refunded.
Only refunded me for the item but not the postage.

1. Advertising as Punckcase NZ. This is not a New Zealand company.
2. Took 7 weeks to arrive. Bad tracking coms
3. Ordered 3 items. $67NZD. Only 2 items arrive. 1 faulty fast charger. Doesn't work. 1 bad quality waterproof case, the car mount item was missing.
4. Offered me "20% discount".
I disputed, they have started to ignore my emails. No refund has come through. Really disappointed.

I order a blue case with kick stand for my Galaxy Note 9 directly from the PunkCase site. After weeks and weeks of waiting, I received a black case, without kick stand. I never bother to unwrap it to see if it even fit because I intended to return it. I emailed customer service and, after several days wait, was told that they regretted having made the mistake and would either offer me a 20% discount on something I didn't want or give me a refund if I paid for the cost of return. I found either offer to be outrageous. Then it occurred to me that the scam might be to send cheap unordered product and then offer a discount and keep the balance or make return too costly to be reasonable. Total scam. Stay away at all a costs.