Overview
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I ordered the Md License Examined it won't open and I paid the $19.95 plus tax total $21.15
It is easy to put an order so far, and I'm look forward to signing up for the exam.
Very good but the test needs the estate questions there is none
The National test was nothing like the practice. The wording and stem information from each question was different.
Thank you for your feedback. We're sorry to hear that you felt the practice test was different from the real exam. We did attempt to contact you in response to your issue on Dec. 6,2024.
For any support or clarification regarding the practice tests, please feel free to reach out to us at support@psi.memorang.com. They'll be able to assist you further.
We appreciate your patience and understanding!
Very Smooth and easy transaction! I love how easy it was to access each and other button and every thing was easy to understand
1st agent made me pay for a wrong item. I had to pay all over again. RIP OFF
We're sorry to hear about your experience. We did attempt to contact you in response to your issue on February 27,2025.
For immediate assistance and to resolve this issue, please get in touch at 866-589-3088 or email ptsupport@psionline. Com. They will be able to review your case and help you further.
Thank you for your patience.
I had some login trouble but got it done eventually. I may have duplicated my account.
Needed help with issue from practice test. Emailed them and they got back, very fast and were helpful! As well kind and professional.
Received exactly what I needed in near instant timing...
When you do the practice test why can't you erase and keep practicing to test. That would be beneficial for us to keep practicing
Thank you for your feedback! We understand how valuable the ability to reset and practice multiple times would be. We did attempt to contact you in response to your issue on February 14,2025.
For assistance or to share more about your experience, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They’ll be happy to assist you.
Good and similar to the test so why no i gonna take this one study to pass
This is a gift and there is no option for a different mailing address from the billing address!
Thank you for reaching out. We understand that you would like to have a different mailing address for this gift and we did attempt to contact you in response to your issue on December 27,2024.
Please contact our support team at 866-589-3088 or email ptsupport@psionline.com, and they will assist you with this request.
Let us know if you need further assistance!
This is a great website, this website has everything a person needs to pass a test, from finding your test in your state, to being able to practice and being able to purchase a study guide book.
Quick and easy to use. Penty of shipping options. Had my account set up and ordered materials in minutes.
Website was good and clearly explained what needs to be done.
A bit complicated to navigate this system. Printed instructions are very small
Thank you for reaching out. We understand that navigating the system can be a bit complicated, and the printed instructions may be hard to read. We did attempt to contact you in response to your issue on December 27,2024.
For assistance, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be happy to guide you through the process.
Let us know if you need further help!
Very handy. I really enjoy the website.
It gives me lot of information.
Easy to navigate site with multiple resources for different professionals.
They are great easy to use and many items to choose from. They have it all many types of tests in many languages!
Good know comment it's educated and helpful.Great review and supplies materials as well
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We understand your frustration about not receiving your practice exam access code promptly. We attempted to contact you on Dec. 22,2024, in response to your issue.
For assistance with your MD License Exam, please get in touch with our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to help resolve the issue you're experiencing with opening the exam.
We apologize for any inconvenience caused.