Overview
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Perfect easy and very quick. My overall experience was good but found this difficult to reschedule my written test as by mistake I had scheduled online, now I wanted in centre
Excited to use it because I have upcoming test and I've heard PSI is really good practice test for state board
This is my 3rd attempt at purchasing a practice test. I have had to request 2 refunds up to this point, I hope that this one works.
Satisfied with experience. I wish I could of done it multiple times.
The site was easy to navigate through to purchase my psi practice test.
Purchased practice exams were worthless as none of the material was relevant or useful to take the MI Real Estate Salesperson Exam. 👎👎
Thank you for sharing your feedback. We’re sorry to hear about your experience with the practice exams and we did attempt to contact you in response to your issue on February 7,2025.
For assistance, please contact our support team at support@psi.memorang.com, and they will help address your concerns.
We appreciate your input and are committed to improving your experience.
I have to use this site to get my test scheduled. So far it was good
So far so good. Looking forward to reviewing questions.Need more study.
So glad I took the practice test. The format was identical to the real thing and made me feel much more prepared when it came time to take the exam. The system is easy to use and well laid out.
Easy to navigate, excellent customer service. I need a book to practice for my text.
It was actually impossible to schedule my board exam with the site and had to ask my college program director for help contacting the board as a result. Other than that, thank you for the pretest. Happy new year
Thank you for your message, and we're sorry to hear about the difficulty you encountered when trying to schedule your board exam. We did attempt to contact you in response to your issue on January 9,2025.
To assist you further, please send your full name and email address to CDcareweb@psionline.com, and they’ll be able to provide the support you need.
We appreciate your feedback on the pretest, and we're glad it was helpful. If you have any other questions, feel free to reach out.
Wishing you a Happy New Year!
Relatively straightforward process. Simplified log in would be appreciated.
Nothing at the moment. I have tried other practice test but unsuccessful. I hope this will help me with my property and causality producer exam.
Easy to navigate and additionally I have heard a lot about it.
I have been trying to schedule my journeyman's test for 2 days and I keep getting a error on step 3 of the registration and I've called the support number to get it fixed but they are only able to get me answer in 2 days from now even though in your guidelines it states that I am able to schedule over the phone
Thank you for reaching out, and we're sorry to hear about the issues you’ve encountered with scheduling your journeyman’s test. We did attempt to contact you in response to your issue on Jan. 9,2024.
To help resolve this as quickly as possible, please provide your full name and email address via email to CDcareweb@psionline.com. Our team will be able to assist you directly.
We understand your frustration with the delay, and we appreciate your patience. If you need further assistance, please don’t hesitate to contact us.
The information on the order form was not present, I had to call the 800 # to get them to correct it on the digital practice site. They were giving me practice test regarding insurance and I order Builder's
Thanks for your message! We apologize for the confusion you experienced with the order form and the digital practice site. We attempted to contact you on Jan. 17,2025, in response to your issue.
To help resolve this, please contact our support team directly at support@psi.memorang.com. They will be able to assist you in ensuring that you have the correct practice materials for the Builder’s exam.
Thank you for your patience, and we hope this helps clarify the issue.
The practice exam was as I expected it to be. Nothing further to say
Thanks for helping me prepare for my examination. This assistance is invaluable.
Bought the wrong Test Prep and could not be refunded because I opened it (never even answered a question).
Thank you for reaching out and we did attempt to contact you in response to your issue on Dec. 14,2024.
For further assistance regarding your Test Prep purchase, please contact our support team at support@psi.memorang.com.
They’ll be able to help with your inquiry and provide guidance on your situation.
I ordered the Md License Examined it won't open and I paid the $19.95 plus tax total $21.15
Thank you for reaching out. We understand your frustration about not receiving your practice exam access code promptly. We attempted to contact you on Dec. 22,2024, in response to your issue.
For assistance with your MD License Exam, please get in touch with our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to help resolve the issue you're experiencing with opening the exam.
We apologize for any inconvenience caused.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Education Other Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We understand your frustration with the difficulties you've encountered in purchasing the practice test, and we sincerely apologize for the inconvenience this has caused. It’s certainly not the experience we want for you. We did attempt to contact you in response to your issue on December 11,2024.
Please contact our support team directly at support@psi.memorang.com for further assistance with your current purchase. They will be able to help ensure that everything works smoothly for this attempt.
We truly appreciate your patience, and we hope this issue is resolved for you without further delay. If there’s anything else you need, please don’t hesitate to let us know.