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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
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PSI is lacking credibility, because I am very positive that I legally pass my exam. I failed the national portion of my real estate exam(according to psi), even though i was pretty confident because i studied every hard every day and passed all the practice exams. My score was 55 and needed just 1 more question right to pass, which i find suspicious. Researching other people that has failed the test, I found out that they score the same, they just needed 1 point to pass. Tha'ts definatelly a red flag! I think PSI is runnin a scam to get money. The worst part is that i have to get back to my sponsoring broker to sign the retake application, which is really embarassing. He may think i am realy stipid, when that's not really the truth. If PSI wants money why dont they just ask? I'd rather pay what they want instead of make me look like a dummy and putting my intelligence in line/doubt.
Answer: May take over 1 1/2 hours on hold with zero contact
Answer: Complete and total scam! Run for your life do not use this company under any circumstances you will not get your certificate or license or whatever you're coming here for! They've taken my money twice and I still have nothing to show for it they've lost my test, a digital test that was watched by video for 2 hours by someone. Please tell me how that happens, now I'm at risk of losing my job because I can't get my license. This place literally is about to ruin my life. Go anywhere but here.
Answer: Impossible. They don't care, let alone bother responding. Crooks