Overview
PSI Exams has a rating of 4 stars from 7,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 10th among Education sites.
I wish there was some kind of paper study guide. I don't know why it seems this is very anti paper. I learn better with a book or paper than on the computer. Also test times are ridiculous. I can't get something for over a week. I work full time.
Communication from PSI tends to be very prompt. I appreciate that when I have questions, there is always someone to answer.
Of note, as it seems the support center is based in South Africa, I would recommend advising customer service to speak slower to better understand guidance.
I ordered a textbook, which came quickly (thank you), and then emailed a question regarding indexing the text with tabs for use during an open-book exam. The answer I got was a very thorough, canned diatribe that amounted to a non-answer. I wrote back and asked that a human be put on the email thread and haven't heard anything since. PSI makes it a point to say "call us," "write to us" if we can be of any assistance. I'm throwing the BS flag. It's only lip service.
For assistance, please call 866-589-3088 or email ptsupport@psionline.com. We did attempt to contact you in response to your issue on April 3,2025.
If you need more specific information about the text to help with your decision, feel free to let us know what details you're looking for!
I wanted more specific information about the text to help me decide whether to buy it.
I was pleased from the moment I walked in. I was greeted by a friendly, professional proctor who went through the initial process very efficiently. The testing environment was clean, well lit, and quiet. If I have to take another exam, I will not hesitate to go here again.
When registering it should clearly notify me that i needed to go to my email to reply to your email. It would NOT let me log in and I tried multiple times. I had to go through the trouble of calling your office. I am sure it probably stated it - maybe do a pop-up or larger print. Thank you
Thank you for reaching out, and we're sorry to hear about the trouble you experienced while trying to log in. We did attempt to contact you in response to your issue on May 15,2025.
For assistance with your account or login process, please contact PSI directly at 866-589-3088 or via email at ptsupport@psionline.com. They’ll be able to help resolve this issue promptly.
We appreciate your feedback regarding the email confirmation step. Your suggestion to make that instruction more visible—perhaps through a pop-up or larger print—is valuable, and we will pass it along to the appropriate team to help improve the experience for future users.
Thank you again for your patience and understanding!
The official study material does not adequately reflect the complexity or structure of the actual test, leaving many examinees underprepared.
The test wording is often vague and lacks clear punctuation, which makes questions unnecessarily confusing.
Thank you for reaching out and sharing your concerns. We appreciate your input, and your experience highlights the importance of continuously improving the testing process. We did attempt to contact you in response to your issue on May 17,2025.
For further assistance and to ensure your feedback is properly addressed, please get in touch with our support team directly at support@psi.memorang.com.
Your feedback is valuable and will be taken into consideration.
Easy to download and take exam. I did receive my email following taking the exam, but the only attachment was my score sheet. I did not get an attachment with the questions, answers, rationales. I would have liked this.
I ordered the Math test. It was very helpful to the student because it covered a lot of information that would be on the actual test. The answers to the test were understandable for the student. Had much success with the test
The test had many questions and situations that were not addressed in the study guide. Overall, the guide is adequate, but I would not recommend the study guide as the only source for new or beginner real estate professionals.
Thank you for your feedback. We did attempt to contact you in response to your issue on April 23,2025.
We're sorry to hear that. If you have any concerns or need further assistance regarding the exam, please call 866-589-3088 or email ptsupport@psionline.com.
We appreciate your insights, and we’ll take your comments into consideration as we continue to improve our study materials.
My experience was great. They were very helpful and easy to work with. I highly recommend PSI. They were helpful and understanding to all my questions and concerns.
Everything is great! Wish you guys had more free stuff to practice on. Its tough as a student and part time and still having to pay for "help" on our boards exam.
Great! Every time I've scheduled has been seamless although I've done the class, brought the prep, and studying, I still can't pass! Hopefully, this helps.
Use PSI to take a CHFM certification practice exam. The whole process from beginning to final test results was very easy. The website easily navigable. The practice exam was formatted exactly as the exam itself really easy and stress free experience. Results of the practice exam were delivered right away by email, and on the website when test completed. Simply put a very easy experience.
Having a simple white background is great for focus during the exam, but I would have liked the navigation controls to be closer to the question contents. Having to move the mouse around from the top half of the screen ti the bottom corner during the exam to click the next question button was noisy and I felt like I was distracting others.
The material covered is very pertinent to nearly all trades and the site is easy to use. I highly recommend using PSI's services as it is designed for the on the go contractor.
Very easy to navigate through the clinical scenarios. I do wonder if it is possible not be tied to your first selection. Taking this exam, for me, required reviewing the scenario while attempting to select my answers. I would have altered my responses in certain situations
I had no problem getting what I ordered. I had no problem downloading the information. I no problem using the electronic service. Everything went well. Thank you.
Quick and easy. The material is simple to review and order although I would also prefered the study guide in electronic format. Unfortunately, that wasn't available
Easy and helps me retain information. I like how you can redo the test as many times as you want and not have to redo the mastered questions you already know.
I was having trouble understanding the context of some questions, purchasing the premium helped me grasp a better understanding of all of the questions by explaining the reason behind the answers.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out and sharing your feedback. We did attempt to contact you in response to your issue on April 28,2025.
For assistance with study materials please contact 866-589-3088 or email ptsupport@psionline.com. They will be able to better assist you with available resources and options.
Wishing you the best as you continue preparing!