PSI Exams has a rating of 4 stars from 7,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 10th among Education sites.
I wish that there was actual material that came with this test prep rather than just answering questions. You're basically just guessing and then learn information once you've answered the question wrong (or right if you guessed correctly). Videos, PDF guides or something would be helpful to even briefly learn first... at least make it an option even if it costs a little more. I feel like it could be somewhat dangerous for your test to potentially begin memorizing information based on your wrong answers.
Also, in my state I will be testing in there is not exam prep available for adjuster's licensing. I would think that since PSI is the only provider that you are able to take the test through they would offer this information.
The website is not user friendly. You also cannot see times and dates for more than one test at a time which is terrible when you wish to take 2 tests on same day. Called customer service and the woman (she was on Indian decent) was almost impossible to understand. She became angry with me when I had to ask a number of time to repeat what she said, I would have switched to another company if I could. Would not use again
Thank you for sharing your feedback with us—we're truly sorry to hear about your experience. We understand how frustrating it can be. We did attempt to contact you in response to your issue on April 19,2025.
For further assistance and to ensure your concerns are properly addressed, please reach out to our support team directly at support@psi.memorang.com. They’ll be in the best position to help resolve these issues and improve your experience moving forward.
We appreciate your honesty, and your feedback will be taken into consideration as we continue to work on enhancing our services.
I hope this truly does reflect the actual test. The practice test was easy to use the information afterwards is very valuable. Breaking down what you got right and wrong. The built in AI can give you specific code reference if you ask it. And lengthy explanations from the coffee reference too
It's good but a little confusing that the CSL exam uses different words like "Contractor" exam... just makes what study material to buy confusing. The unrestricted exam has residential and commercial code so I was looking for the study material to contain both but seems like this one might only have building code.
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Thank you for reaching out. We did attempt to contact you in response to your issue on July 3,2024. For assistance with your issue, please contact support@psi.memorang.com. They will be able to provide you with the help you need.
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Please contact CDcareweb@psionline.com for assistance and we did attempt to contact you in response to your issue on May 24,2024. Be sure to provide your full name, exam confirmation number, and details of your concern.
Answer: May take over 1 1/2 hours on hold with zero contact
Answer: Complete and total scam! Run for your life do not use this company under any circumstances you will not get your certificate or license or whatever you're coming here for! They've taken my money twice and I still have nothing to show for it they've lost my test, a digital test that was watched by video for 2 hours by someone. Please tell me how that happens, now I'm at risk of losing my job because I can't get my license. This place literally is about to ruin my life. Go anywhere but here.
Answer: Impossible. They don't care, let alone bother responding. Crooks
Thank you for your feedback on the adjuster’s exam prep.
We understand how having additional study materials like videos or PDF guides would be helpful. For any concerns or inquiries regarding available exam prep options in your state, please contact our support team at support@psi. Memorang. Com. They will be able to provide further clarification and assistance.
Let us know if you need any further support.