On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Seam very easy to order. I usually have a lot of trouble ordering anything online. Thank you.
It was easy to search and find the book and the whole process was straightforward
Very helpful and easy to order. I called to verify that this item was an actual book.
Your system is very easy to navigate. Thanks. I will definitely recommend your services to others.
I love it I love it I love it I love it I love it I love it I love it I love it I love it
Great experience so far. Looking forward to what's on the practice study guide
A little confusing to find what I needed - wish I had better instructions.
Easy to do and order.also had great reviews. Price is very reasonable
Huge help preparing for my exams. Definitely worth the expense.
We are very disappointed. The site does not allow to purchase 1 voucher.That is not good.
Thank you for contacting us. We did attempt to contact you in response to your issue on Sept. 19,2025.
For assistance with your concern, please send an email to voucherrequests@psionline.com.
Payment are proceesed quick but the results of the students are not release earlier. Why?
This website is poorly organized, and the only contact for help or assistance is set up as an email.
We appreciate you contacting us. We did attempt to contact you in response to your issue on Sept. 19,2025.
May we kindly know which website you are referring to? Also, please provide your full name, email address, and details of your concern by sending them to cdcareweb@psionline.com.
Our support team will review and assist you further.
Very happy with my experience so far. I hope these help prep me for the exam
Amazing experience here! I think the ladies here should be with rewarded with items including but not limited to lemon drops, starbucks, and meaningful increases in compensation.
****************************891mnbvcxzlkjhgfddsapoiuyt
I wasnt sure if the test that were provided, which one I needed.
Thank you for reaching out. We did attempt to contact you in response to your issue on Sept. 19,2025.
For assistance, please contact support@psi.memorang.com.
Easy transaction, nothing to report other than a basic transaction
The process is quick and efficient. The testing site is well put together.
Love the self-assessment exams for practice and preparation!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We’re sorry to hear about the confusion. We did attempt to contact you in response to your issue on Sept. 20,2025.
For assistance, please contact 866-589-3088 or email ptsupport@psionline.com, and our support team will be glad to help.