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PSI Exams

Overview

PSI Exams has a rating of 3.9 stars from 7,913 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.

This company responds to reviews on average within 3 days
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How would you rate PSI Exams?
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Delaware
1 review
0 helpful votes
Follow Henry S.
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You should allow us to print practice tests, which would be a huge help.

Date of experience: July 23, 2024
Pennsylvania
1 review
0 helpful votes
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I found mostly the great and only content available,...
August 2, 2024
Updated review

I found mostly the great and only content available, thank you

Date of experience: July 23, 2024

Thank you, easy service
April 18, 2024
Previous review

Thank you, easy service

Date of experience: April 8, 2024
Oregon
1 review
0 helpful votes
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THE WEBSITE IS VERY USER FRIENDL.Y
July 28, 2024

THE WEBSITE IS VERY USER FRIENDL.Y. EASILY NAVIGATE TO SEE WHAT YOU NEED AND I FEEL THE PRICING IS FAIR FOR MY NEEDS

Date of experience: July 18, 2024
Michigan
1 review
0 helpful votes
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I had a nice experience
August 2, 2024

Going through the enrollment process was a great experience

Date of experience: July 23, 2024
New York
1 review
0 helpful votes
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Hard to locate test material
August 1, 2024
Updated review

Hard to locate test material. Need to be easier to access. But glad it's available

Date of experience: July 22, 2024

Good work and service
July 31, 2024
Previous review

Good work and service. Will always choose this service. All the info I need.

Date of experience: July 21, 2024
Washington
1 review
0 helpful votes
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Nice easy to navigate for shopping, hope to see if test will help

Date of experience: July 20, 2024
Alabama
1 review
0 helpful votes
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My experience has been good as of right now so thank y'all so much

Date of experience: July 18, 2024
California
1 review
0 helpful votes
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Manicurist Exam
March 28, 2023

My experience was good. I had no issues with study….I did think it would be more study questions to help prepare for the test.

Date of experience: March 28, 2023
Maryland
1 review
0 helpful votes
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There is another website you guys have that is charging $24.99 for this test. And it is not launching anything. Should check whats going on.

Date of experience: June 22, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Kevin, we have sent you a message last June 23,2023. However, we have not received a response.

Thank you for bringing this to our attention.

We apologize for any inconvenience you may have experienced while attempting to access our testing website.

To better assist you, we kindly request that you provide us with a screenshot of the website you are referring to so that we can investigate and address your concern. Kindly send it via email at CDcareweb@psionline.com.

Thank you for your patience and cooperation.

South Dakota
1 review
0 helpful votes
Follow Lyle B.
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Clearly it states that there is a 30 day use window and it is not true, you can only work with the test one time.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 21, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Lyle, we have sent you a message last August 21,2023. However, we have not received a response.

We apologize for any confusion regarding the usage window of the practice test.

If you've encountered difficulties using the test within the specified timeframe, please reach out to our support team at 866-589-3088 or email ptsupport@psionline.com. We'll be happy to address your concerns and assist you in finding a suitable solution.

Your feedback is valuable to us, and we aim to provide you with the best possible experience.

Washington
1 review
0 helpful votes
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I took my first test and there were quite a few of the questions that I had never seen any information for in my studies.

Date of experience: July 1, 2023
Poland
1 review
1 helpful vote
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Frauds
March 31, 2021

Wasted more than an hour waiting for a proctor who did not appear at all! I am waiting for my money back!

Date of experience: March 31, 2021
Samantha P. PSI Exams Rep
over a year old

Hi Rafal,
We want to make sure you are able to get the customer support you need, if you'd like, please email us at cdcareweb@psionline.com.

Florida
1 review
0 helpful votes
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Excellent
August 1, 2024

Excellent. Quick and efficient. Happy with the experience.

Date of experience: July 22, 2024
Illinois
1 review
2 helpful votes
Follow Priti T.
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I have taken Terraform Associate exam using PSI (With online proctor). My schedule exam was 7a.m.(12/18).
I logged in 6 a.m. Went through all rules and regulations. I had absolutely nothing on my desk except my laptop mouse and external monitor. Room was neat wall has no calendar or sticky notes. But I have book shelves on the left and right side of the walls.
I started my online self checkout from 6:30a.m onward. At 7 a.m proctor logged in and he started again to scan room. I had to scan all together 3 to 4 times. And he was asking me to remove book shelves. I can take pic of my book shelves on side sent to PSI. Books are in shelves are closed book I didn't understand why books shelves need to be removed. I removed few of them on Proctor request as I didn't want to upset myself. So my exam was not released until 7:38a.m. All my energy was drained out before taking exam. I passed exam. But if anyone has other way of taking exam please DO NOT USE PSI ONLINE EXAM. HORRIBLE HORRIBLE.
Few things to note here:
When I am taking exam my eyes is on front monitor, how book shelves on side ( neatly arranged could affect any cheating etc)?
BTW the day I was taking exam I had several reaction of swallowing on my left hand side due to flu shot and no one allowed to come to your room as well. Was it necessary? I also want to know where is mentioned that room cannot have books on book shelves? Also self scanning I showed my wrist/ears/face and rooms all sides. Why 4 times scanning after self scanning? Is it too much torcher?

Date of experience: December 2, 2022
Samantha P. PSI Exams Rep
over a year old

We sincerely apologize for the inconvenience, Priti T. If you need further assistance, please provide us with your exam confirmation number and send it via email at cdcareweb@psionline.com. Thank you.

Virginia
1 review
0 helpful votes
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Satisfied
July 27, 2024

Easy to order. Confirmation # sent right away. Looking forward to receiving this book.

Date of experience: July 17, 2024
California
1 review
0 helpful votes
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This program seems very helpful and encouraging to me to pass the test.

Date of experience: July 19, 2024
California
1 review
0 helpful votes
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Thanks for the coupon code, I was deciding if I should but both exams or not so they were in my cart for a while. I really appreciate you guys!

Date of experience: January 16, 2024
Oregon
1 review
0 helpful votes
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Very easy to purchase and to use website
July 31, 2024

Very easy to purchase and to use website. Website also loads quickly.

Date of experience: July 21, 2024
California
1 review
0 helpful votes
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Run!
November 27, 2023

It is full of incompetent & uncommunicative agents who are VERY error prone & non understandable half the time, at best. They are very likely just reading from a screen, so the moment you ask a question or give an answer not on their screen, they fall apart like a deck of cards. Why even bother having a phone service is you can not communicate with the humans calling in. It would be better to do it through mail, website, or even a phone robot (not being able to communicate with a human is just the same).
You call their hotline EXCLUSIVELY SPECIFIC to a SINGLE test type, and they still ask you what type test you are calling for?

They continuously try every attempt to keep you from talking to a supervisor and say they are always "busy". Agents AND Supervisors ALWAYS promise call backs and never keep their promise, even for emails.

The likely reason any of you are taking a test from this provider is because your TAX PAID government, is sending you here to take a test. If that's not you, I highly advice you to ask whoever you are taking a test for, to ask for a different provider; this place may cost you your certification!

Date of experience: November 3, 2023
Samantha P. PSI Exams Rep
over a year old

Thank you for sharing your feedback and concerns about your experience with our service. We genuinely appreciate your candid comments, and we apologize for the issues you've encountered. We did attempt to contact you in response to your issue on November 4,2023.

To better understand and address your specific concerns, we kindly request that you provide us with your full name, exam confirmation number, and more details about your experience. Please send this information via email to CDcareweb@psionline.com. This information will help us investigate and address your concerns more effectively. We will investigate the issues you've raised.

Thank you for taking the time to share your thoughts. We look forward to addressing your concerns.

Illinois
1 review
0 helpful votes
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You are so slay the house down boots gaga mama! Iconic legend! :)

Date of experience: July 21, 2024