ProxibidReviews 248

I submitted a pre-bid online for 18 cast iron plates, Lot 172, at an auction on March 3,2016 in Tracy, California with Surplus Asset Management (SAM) and it was passed over. When I posted online during the live bidding what happened to this lot I bid on immediately after the lot was "passed", the written reply stated this lot was grouped with another lot. I checked later my Watch List link and it erroneously states "I passed this lot" when I never did. After the auction was finished I saw online this Lot 172 was never grouped with another lot per the written reply by the consignor and instead was shown as not sold. So, I was lied to about the items being grouped with another lot and the Proxibid website erroneously showed I passed this lot when I never did. I called the Proxibid Phoenix, Arizona office and was told the consignor probably just changed it's mind during the live auction. I don't understand why not just tell me the truth instead of just trying to lie about the pulled lot. So, for you future bidders be aware SAM and Proxibid during an online auction will not only spontaneously pull a listed lot, but will thereafter lie about it later that it was grouped and then incorrectly put on your Watch list YOU decided to pass it. Very frustrating and deceiving. Just tell the truth please SAM and Proxibid, and the integrity of your auctions will not be so abismal!

I just got off the phone with a Proxibid agent... I stayed with an auction all evening until the clock ran down to 0 seconds. I was the high bidder on china I was buying for my daughter's wedding. The computer read "Updating"... and when it finally posted... I HAD LOST THE STUPID ITEM! The agent's explanation? "Oh well, we have two different timers running and the Java platform didn't update you to let you know that someone else was still able to bid." Really... after 0 seconds? I am beyond ticked off... I am furious!
I fully intend to tell the world. I will give one star because there is not a way to give none.

What a fiasco this business is. I'm not entirely sure how the auctions are setup, as in who does the auctioning, if any pre-set prices are established, etc., but overall it is the most unprofessional chaotic sorry excuse for a clearing house I've ever taken part in. I often do online auctioning, I've attended live as well and they seem to run the same way. Open bidding after close/winning bid announced, ignore bids if they don't suit the auctioneer's idea of price, horrible internet and communication device, items out of order, item description changed mid-bidding, pre-bid completely ignored, etc. I will avoid any event hosted by Proxibid.

During my last online auction using Proxibid, I have some great concerns. During 2 items up for auction, I was the high bid when the time ran out and once updated someone else was the buyer. On 2 later items up for auction, I raised my maximum bid with no other bidders and Proxibid raised my purchase price with no apparent in between bidders. My worst experience yet. Have left bids in past but could not watch the auction. This makes me wonder about doing that again.

I have had a great experience with Proxibid for over 3 years. Most auction houses are great. The biggest problem I have seen are scamming, or unscrupulous buyers. Looking at reviews of auction houses by those bidders they attack the auction house about what they won. The buyer got items they should have spent 10 times what they actually paid, and then say they should get a refund. Example a ring that should have sold for 100 or more they got for 10 and say they got ripped off WOW WHAT A JOKE. Read the terms and conditions and follow them. If you don't like something then don't bid. If you do bid then pay what you agreed to pay by bidding, and move along. Don't cry because your an idiot who can't read, or thinks that they should get something for free. You are not gonna make a million dollars on 1 item. Be realistic! If you can read, and have a brain in your head then you should go to proxibid. Great deals, and great items.

I was bidding on a car online and though I won the car. Few hours later I receive an invoice and it is a truck! I did not bid on a truck! Proxibid refused to help with the auction. And the auction house was threating to sue me if I didn't pay. The auction house and proxibid scammed me out of thousands of dollars plus the trucks odometer was set back which was not listed on the description and did not match the title. PLEASE! STAY AWAY FROM PROXIBID! If you buy a vehicle, go in person. Do not buy through online auction.

Proxibid says that their representative will bid for me in increments up to my maximum preset price. Seems strange that I have paid my maximum price on everything I have purchased through Proxibid. I can bet that the Proxibid representative is telling the auctioneer what my maximum is, and, therefore, the auctioneer is running the bid to my maximum. This is collusion, which is fraud. Proxibid refuses to answer my charges. It's a shame that the internet has created so may crooks.

I have made many good purchases through Proxibid. Coins, antiques and firearms to name a few. However, it pays to do a little homework before bidding.

Here are my list of dont's:
1. Don't bid on items when there are no or too few photos, or if the description is not adequate.
2. Don't patronize any auction house that reserves the right to look at pre-bids
3. Don't patronize any auction house that reserves the right to bid themselves, or allows the consignee to bid on items.
4. Read the conditions of sale to look for the "hidden" conditions including shipping conditions.

If you are competing with the "floor" there is a good chance that the auction house is trying to pump up the final sale price.

You read that right... I bid on a land deal in the Bahamas that was a total SCAM. I had to send a $10,000 deposit within 24 hours so as not to leave me time to investigate prior to sending money. When I called Proxibid I had to talk to a lazy lame a$$ guy named Gabriel that was probably in on the scam the whole way because he gave me every lame excuse he could think of to take the scam artists side. One other person got scammed too in the same sale and Gabriel lied to me telling me I was the only one until I gave him names and then he started back peddling. Please BEWARE of Proxibid! They welcome scammers with open arms and they are right there waiting to steal your retirement and your dreams!

I ended up with an item that someone else bid on using my information. Proxibid threatened me when I questioned the transaction. I discovered there were two accounts for me, both with my credit card, and I only created one. These competed against each other on an item I was "watching." I doubt I will ever see the item and now have to cancel my credit card. Proxibid has ZERO customer service and a low level of security. EBayis much better.

You bid on items, win, pay for it, but you never receive it.
Call up the auction house and they claim it was sent to the wrong address. Really?
You just shipped $500 worth or merchandise to a wrong address and think that it is not a big deal, just brush it off.
So what the auction house does is put an item up, if it sells for lower than what they want it sold for, they claim that they shipped it to the wrong address, sorry. This way they can ensure they get the price they want while still looking legitimate.
The will give you your money back. What you cannot get back is the time you spent, sometimes the whole day, following the auction. You cannot get that time back, you cannot be compensated for that.

Proxibid refuses to release credit card information even though there have been no transactions. I am having all kinds of problems to get them to delete my account. I am reporting my credit card as stolen and I am reporting this business to the BBB.

Keep in mind that Proxibid is an aggregator that skims a nice cut off the top; that increases the price you wind up paying. The biggest problem is the auction houses that they represent are mostly a bunch of scumbag fly by night outfits; go visit a few; I have. There are a few that are fairly reputable, but the vast majority are not. Issues that I have had to deal with are misrepresented products, misrepresentation of total commissions, tacking on of extra fees, extremely slow shipping, poor customer support, and ridiculous rules to comply with. The most frustrating issue is when they sell the item onsite for the same price that I had earlier submitted. The best solution is to do what I am planning and that is to stop dealing with them. Good-by Proxibid.

I purchased a van from an auction in montana through proxibid, l almost two months ago the auction had sent the Title by regular mai to this date I have not received title for the truck, I called the auction they told me they will have the original owner apply for new title that was a month ago, last week I called proxibid first they did not want to take responsibility and tried to blame the auction. Finally they opened a case contacted the auction and they told me the auction is trying their best to get me the title, I just have to wait. I called the DMV in Montana and they told me as of today they have not applied for duplicate title. My attorney now is involved. PROXIBID IS FRAUD even one star is high for these people