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Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.
PropertyRecord.com Reviews Summary
The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.
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The online help was very nice. Unfortunately, the site did not have the information I was looking for. I wanted more info pertaining to the water and sewer that was in question. Thank you.
Interesting how quick today's technology works. I texted, got back reply and issue closed in 30 secs. Great service
I was able to chat with customer service and my issue was not only resolved but it was also in a very fast manner. I appreciate all efforts.
Very attentive and quick and made it very easy to find records.
One thing you have to watch out for is that you might be signing up for a monthly subscription. That was vague when I only wanted a single result.
The support was speedy in cancelling the subscription thankfully, would recommend as a service just understand your options when purchasing.
I asked for my property record and it said 1.00 then I just saw my credit card statement and it says 1.00 and also 9.95? I also had a notice that my card was tried for an additional 30.00 but was declined.
Hi Cheryl,
Please contact us at support@propertyrecord.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
I was not aware I was being charged $10 monthly fee for the last eight months and I should have know better. I only used one and paid $1 but I did not see the small print. I recommend that this clause made clearer. However, when I called the phone number shown on my credit bill a friendly live person, Christie answered and immediately refunded me the $80. I was very pleased and I was impressed with very fast action.
Fast and efficient customer service through chat! Thank you!
I received a surprise charge. But they reversed it as soon as I asked.
The report i paid for was very thorough.
Hi Gregg,
If you haven't received your refund yet, please contact us at support@propertyrecord.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
Paid $1, got information on my land, got charged extra $20 a week later, talked with customer support, getting a refund and whatever membership this was cancelled. Great customer support.
Hi Austin,
If you haven't received your refund yet, please contact us at support@propertyrecord.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
Hi Nancy,
Please contact us at support@propertyrecord.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
I REQUESTED A PROPERTY REPORT. THIS IS MY EXPERIENCE, I REQUESTED A PROPERTY, AND MY REQUEST WAS HANDLED PROFESSIONALLY AND EFFECIENTLY.
Was requesting to cancel my subscription through chat and was taken care of promptly and easily. Nice customer service. Even provided a confirmation code in minutes.
It took one minute to obtain a refund for a bundle package that I didn't mean to purchase.
Great services
Lots of information
Very useful
I will always come back in the future when I need information about future property
I needed to look at my records as I was in the process of selling my home. When I contacted property records I was a little skeptical as I did not want to provide all this private info but I was stuck between a rock and a hard place and so I took the risk. I was extremely pleased with the quick turnaround and was surprised to see some liens on my home for which I quickly took care of. Thanks to Property records I was able to take care of all the outstanding items and be prepared for closing.
I was on the website after hours, 4:30, printing out some forms, but I was lost if they were they were the right ones. After 6:00, I got a text message if I got everything I needed? I needed know if I still had Homestead exception? By 6:30, I had a response, I do, and a link to a form I had as proof. It was after hours, but I got my questions resolved without knowing what form I needed. It was above and beyond the call. Never had the response like this from a government agency.
I just wanted to get know where my property lines are for my home as well as the sewer clean out and water main, but I ended up being charged money for something I could have gotten off from MLS. I was really mad when, a week later, a charge on my bank account was $20. I NEVER signed up for anything other than a property report which was the MLS information. I was NOT happy. I can't afford this. I contacted PropertyRecord.com and chatted with Patrick whom helped my cancel my account and any further charges. Thank you Partick.
Hi Cynthia,
If you haven't received your refund yet, please contact us at support@propertyrecord.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
Yes, the information was very helpful and very easy to follow. And the was also very helpful
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lana,
Please contact us at support@propertyrecord.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team