business logo of PropertyRecord.com

PropertyRecord.com

Overview

PropertyRecord.com has a rating of 4.4 stars from 707 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecord.com most frequently mention customer service, good information and brian thompson. PropertyRecord.com ranks 7th among Real Estate sites.

service
82
value
86
quality
87
This company responds to reviews on average within 1 day
How would you rate PropertyRecord.com?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Dorothy G.
Unfollow Dorothy G.
Send Message
Share Review
Report Review

Great customer chat
February 23, 2025

Was requesting to cancel my subscription through chat and was taken care of promptly and easily. Nice customer service. Even provided a confirmation code in minutes.

Date of experience: February 13, 2025
Washington
1 review
0 helpful votes
Follow P P.
Unfollow P P.
Send Message
Share Review
Report Review

Chat Services
February 27, 2025

Quick response. Asked for cancelation of subscription due to no longer needed. Csa completed in matter of seconds. I wish all company's response was this fast.

Date of experience: February 16, 2025
Michigan
1 review
0 helpful votes
Follow Brian G.
Unfollow Brian G.
Send Message
Share Review
Report Review

My Home Property eport
February 26, 2025

I wanted to see what I could find on my home. The report was generated very quickly and a summary was emailed to me in PDF format. I accidentally ended up with 2 reports and they were happy to refund me the cost of the second report sent in error. Most of the information is correct. I does show a person living here that doesn't. Which probably id the reason we get Junk mail addressed to this individual.

Date of experience: January 24, 2025
Texas
1 review
0 helpful votes
Follow Amanda C.
Unfollow Amanda C.
Send Message
Share Review
Report Review

Best Customer Service
February 21, 2025

Outstanding customer service! Amy went above and beyond to help me out with the issue I was having. She replied quickly and fixed the issue within a few minutes. 10/10 experience!

Date of experience: February 11, 2025
California
1 review
0 helpful votes
Follow Elizabeth J.
Unfollow Elizabeth J.
Send Message
Share Review
Report Review

Straight to the Point
February 20, 2025

I had ordered a report, everything was straight forward, no games. When I no longer needed their services, they were very easy to work with to cancel. Will use again if the need arises in the future.

Date of experience: February 10, 2025
Kentucky
1 review
0 helpful votes
Follow Maggie N.
Unfollow Maggie N.
Send Message
Share Review
Report Review

Customer Service
February 22, 2025

I got on live chat to get help cancelling a package I accidentally signed up for and Jack could not have been better! He looked up my information and got this adjusted right away!

Date of experience: February 12, 2025
Georgia
1 review
0 helpful votes
Follow Kristi W.
Unfollow Kristi W.
Send Message
Share Review
Report Review

Accurate Information
February 25, 2025

Very surprised at how much information I was able to access on my home as well as others around me. The time came for me to cancel and it was a very easy process.

Date of experience: February 15, 2025
Maryland
1 review
0 helpful votes
Follow Edgar F.
Unfollow Edgar F.
Send Message
Share Review
Report Review

Amazed
February 7, 2025

I was happily amazed that you all contacted to after my less than successful attempt to get my property tax form from the HO CO web site. And you followed thru and emailed me the form I needed. Just amazed. Thank you!

Date of experience: January 28, 2025
Ohio
1 review
0 helpful votes
Follow Jon K.
Unfollow Jon K.
Send Message
Share Review
Report Review

Got the information necessary
February 27, 2025

Received information in a timely manner. Dealing with their support staff has been nothing but professional. I can recommend this service.

Date of experience: February 17, 2025
Georgia
1 review
0 helpful votes
Follow Austin K.
Unfollow Austin K.
Send Message
Share Review
Report Review

Paid $1, got information on my land, got charged extra $20 a week later, talked with customer support, getting a refund and whatever membership this was cancelled. Great customer support.

Date of experience: February 13, 2025
Karmen J. PropertyRecord.com Rep
2 months ago

Hi Austin,

If you haven't received your refund yet, please contact us at support@propertyrecord.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Georgia
1 review
0 helpful votes
Follow Death B.
Unfollow Death B.
Send Message
Share Review
Report Review

I found them to be extremely quick in responding to communication and just as prompt when helping me deal with an issue. I found the customer service to be far superior to most companies I've dealt with recently.

Date of experience: January 26, 2025
Michigan
1 review
0 helpful votes
Follow Lana D.
Unfollow Lana D.
Send Message
Share Review
Report Review

Online people help very nice.
February 24, 2025

The online help was very nice. Unfortunately, the site did not have the information I was looking for. I wanted more info pertaining to the water and sewer that was in question. Thank you.

Date of experience: February 14, 2025
Karmen J. PropertyRecord.com Rep
2 months ago

Hi Lana,

Please contact us at support@propertyrecord.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Ohio
1 review
0 helpful votes
Follow Kristin S.
Unfollow Kristin S.
Send Message
Share Review
Report Review

Credit back
February 24, 2025

I saw a charge of 20 dollars on my account I didn't not authorize a package of any sort, the customer service was very helpful and identified what the charge was and refunded it

Date of experience: February 14, 2025
California
1 review
0 helpful votes
Follow Nestor A.
Unfollow Nestor A.
Send Message
Share Review
Report Review

Answers are not immediate via chat. Any extra information not given has to be requested to a data specialist who emails you data or instructions to get the information. Downloading documents are not able to be opened without being the account holder

Date of experience: January 25, 2025
California
1 review
0 helpful votes
Follow Ruben S.
Unfollow Ruben S.
Send Message
Share Review
Report Review

Great service here
February 21, 2025

I used this one time got everything i needed accidently had signed up to a monthly payment account but i got a full refund when i noticed about the account

Date of experience: February 11, 2025
Georgia
1 review
0 helpful votes
Follow Adam P.
Unfollow Adam P.
Send Message
Share Review
Report Review

Great content
February 21, 2025

I did not read all of the sign up information closely and missed the recurring fee part. Cancelled membership and cancelation was smooth and complication free.

Date of experience: February 11, 2025
New York
1 review
0 helpful votes
Follow Danielle Q.
Unfollow Danielle Q.
Send Message
Share Review
Report Review

Willingness to help!
February 20, 2025

Representative from propertyrecord.com was more than willing to help w an issue I had regarding my purchase. They resolved the problem promptly and gave me piece of mind!
Thank you for great service!

Date of experience: February 10, 2025
California
1 review
0 helpful votes
Follow Linda R.
Unfollow Linda R.
Send Message
Share Review
Report Review

Assistance provided
February 7, 2025

I was having difficulty getting to my tax statement on line. The support staff resolved my problem and provided what I needed in a very short time. Thank you Jeremy, Andy and Sara!

Date of experience: January 28, 2025
Indiana
1 review
0 helpful votes
Follow Gary W.
Unfollow Gary W.
Send Message
Share Review
Report Review

Good service. Make sure it offered what you need
February 21, 2025

It did give property details that I was seeking but not the actual details that I needed I think the site could be updated then it would be perfect to use

Date of experience: February 11, 2025
North Carolina
1 review
0 helpful votes
Follow Tanyieka H.
Unfollow Tanyieka H.
Send Message
Share Review
Report Review

Unknowingly signed up for an account
February 25, 2025

The were quick in responding to my inquiry about a charge on my account for a website I was unfamiliar with, and resolved it expeditiously.

Date of experience: February 15, 2025