PropertyRecord.com has a rating of 4.4 stars from 707 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecord.com most frequently mention customer service, good information and brian thompson. PropertyRecord.com ranks 7th among Real Estate sites.
The were quick in responding to my inquiry about a charge on my account for a website I was unfamiliar with, and resolved it expeditiously.
I wanted to cancel my subscription and get my $20 regimen. It was done with just a few quick messages in the live chat
Thank you so much!
I was being charged $20 for something that I was not aware, ad d I got the amount refunded and account closed within few seconds of reaching out to live agent.
I had an issue with billing so i used the online chat feature. They were quick to respond and remedy the situation immediately!
I used this property record search service for 6 months or so and found it to be very helpful and easy to use
I was able to chat with customer service and my issue was not only resolved but it was also in a very fast manner. I appreciate all efforts.
I used the service to check my property in Tennessee, the agents worked well with me on my issues
I ordered a record for a property we where looking to buy. Fast, quick and efficient. Customer service is spot on and fast. Didnt have to wait, faster than AOL! Lol. Great to deal with.
Good commutication!
They are attentive to the information I need. They make everything easier for me. Thanks guys
This is a very reputable company. I received the information I wanted on a pdf and was easily able to close my account.
The agent was very helpful and fast. Was able to assist and solve issue immediately.
I was unsure why I was receiving a charge. The rep was able to tell me why and cancel the account.
Got what I needed. Complete property search.
Thank you
Didn't receive any info on property in my vicinity or
Needed to cancel our subscription and the sales person was very cooperative.
I was being charged for a service I never purchased and Deborah was very helpful on fixing this issue
I was looking for info on a property and ordered the $1 report. A couple days later they charged my credit card $30, then 6 days later charged another $30. I called and they said they'd refund my latest $30 not the first $30. Complete scam do not use!
Hi Russell,
Please contact us at support@propertyrecord.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
Misplaced our county tax information. Made request via the live chat...request sent over and answered in less than 24 hours. Super!
Answer: I had better NOT be charged $18.95 for accessing this website!
Answer: Yes. The website says one dollar, but the charge on my account is thirty dollars.
Answer: I got charged 30. I can't remember agreeing to this.
Answer: I thought the charge was $1.00 for the report, I don't want to be billed $18.95, if this is the case, cancel my order.
Hi Willmer,
Please contact us at support@propertyrecord.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team