business logo of PropertyRecord.com

PropertyRecord.comReviews 756

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.


propertyrecord.com
Wilmington, DE, United States
How would you rate PropertyRecord.com?
grey star
grey star
grey star
grey star
grey star

PropertyRecord.com Reviews Summary

The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.

This summary is generated by AI, based on text from customer reviews

service
82
value
86
quality
87

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Judith W.
Unfollow Judith W.
Send Message
Share Review
Report Review

Very easy to understand, accurate, and fully informational. Report gives pertinent information, Great job!

Date of experience: March 25, 2022
California
1 review
0 helpful votes
Follow Craig Y.
Unfollow Craig Y.
Send Message
Share Review
Report Review

Good report
March 26, 2022

Thorough report giving us the details we needed to see. Great property location, layout, and details in the landscape

Date of experience: March 25, 2022
Florida
1 review
0 helpful votes
Follow Martin N.
Unfollow Martin N.
Send Message
Share Review
Report Review

It was really important to us to obtain this information, and we were able to do it in minutes thanks to this excellent site. Thank you!

Date of experience: March 25, 2022
South Carolina
1 review
0 helpful votes
Follow Jamie M.
Unfollow Jamie M.
Send Message
Share Review
Report Review

Good
March 26, 2022

Some things about my home I did not know and now I do. It also includes more informational downloads if you may need them.

Date of experience: March 25, 2022
Illinois
1 review
0 helpful votes
Follow Rosina H.
Unfollow Rosina H.
Send Message
Share Review
Report Review

Property Review
March 26, 2022

The property's address I submitted had a picture of the wrong garage. I have personally viewed this property. However, someone else may not know until they make an effort to go view the property in person.

Date of experience: March 25, 2022
Karmen J. — PropertyRecord.com Rep
over a year old

Hi Rosina,

Thank you for your detailed review of our service. We are grateful that you took the time out to leave us a review. If you think there's something we can improve on, please feel free to email us at manager@propertyrecord.com.

Thank you, again.

-
Karmen Jones
CS Manager
propertyrecord.com

South Carolina
1 review
0 helpful votes
Follow Ugo N.
Unfollow Ugo N.
Send Message
Share Review
Report Review

Accuracy is key!
March 24, 2022

I viewed the home that I looked up today prior to looking it up and the accuracy of PropertyRecord.com was impressive! Well done!

Date of experience: March 24, 2022
Kentucky
1 review
0 helpful votes
Follow Sharon W.
Unfollow Sharon W.
Send Message
Share Review
Report Review

PIDN
March 24, 2022

Need to put in the PIDN somewhere. Need to put how many bedrooms are in the home. Need to add if home has damages.

Date of experience: March 24, 2022
Karmen J. — PropertyRecord.com Rep
over a year old

Hi Sharon,

Thank you for your detailed review of our service. We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Thank you, again.

-
Karmen Jones
CS Manager
propertyrecord.com

Florida
1 review
0 helpful votes
Follow Sylvia R.
Unfollow Sylvia R.
Send Message
Share Review
Report Review

NEEDED INFO QUICK!
March 15, 2022

I was filling out my tax rerturn and could not find my property tax bill. I went to the tax collector's site and luckily was able to download all the information I needed, plus all the info on my house. Thanks for having this site for us unorganized people! Worth every penny of the dollar I spent!

Date of experience: March 15, 2022
Georgia
1 review
0 helpful votes
Follow Joan E.
Unfollow Joan E.
Send Message
Share Review
Report Review

Info
March 3, 2022

Very good website for info you might need for any purpose personal or whatever you may need it for now or in the future

Date of experience: March 3, 2022
Wisconsin
1 review
0 helpful votes
Follow Matt B.
Unfollow Matt B.
Send Message
Share Review
Report Review

I was looking for the owners of this house due to a fraudulent charge for items on my MC that were sent to this address. Now I can give the information to the local police department.

Date of experience: February 21, 2022
Texas
1 review
0 helpful votes
Follow Sharolyn W.
Unfollow Sharolyn W.
Send Message
Share Review
Report Review

Checking for home value
February 11, 2022

It was very helpful in giving me the information on the value on my home. It also gave the info on my taxes as well.

Date of experience: February 9, 2022
California
2 reviews
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Send Message
Share Review
Report Review

Almost perfect
February 9, 2022

It had the information I was missing, but there were some errors. I was able to connect and get these addressed via chat, great customer service

Date of experience: February 8, 2022
Oregon
1 review
5 helpful votes
Follow John C.
Unfollow John C.
Send Message
Share Review
Report Review

This company offered reports for $1, but without my consent secretly charged my credit card $23.95 for thier unlimited service, and enrolled me in a monthly plan. When i called to dispute the charge, they did cancel the subscription and refunded the $23.95 though the refund has not yet been reflected on my credit card.

Date of experience: January 27, 2022
Karmen J. — PropertyRecord.com Rep
over a year old

Hello John,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

North Carolina
1 review
0 helpful votes
Follow Kim M.
Unfollow Kim M.
Send Message
Share Review
Report Review

Very Helpful Information
January 21, 2022

This information is very helpful and detailed and I will recommend this site to others in need of answers concerning their property.

Date of experience: January 20, 2022
Kentucky
1 review
0 helpful votes
Follow David T.
Unfollow David T.
Send Message
Share Review
Report Review

Great amount of information provided for any home. Even received a few free downloadable books about how to find one's dream home. For the price, using PropertyRecord.com is the way to go to find more information about the home that interests you.

Date of experience: January 18, 2022
Illinois
1 review
0 helpful votes
Follow Lawrence L.
Unfollow Lawrence L.
Send Message
Share Review
Report Review

Identity Theft Check
January 15, 2022

We have every reason to believe that an issue of Identity theft is going on, so we wanted to check the status of our home title. Your web site was easy to use and very Efficient and Helpful.

Date of experience: January 14, 2022
Arizona
2 reviews
1 helpful vote
Follow Stephen S.
Unfollow Stephen S.
Send Message
Share Review
Report Review

Beware
January 14, 2022

Was charged their volume rate for one property search... which provided mostly useless information. Was promised refund to card which never came. Then two promises for a check. You know how that turned out.

Run!

Date of experience: January 14, 2022
Karmen J. — PropertyRecord.com Rep
over a year old

Hello Stephen,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

California
1 review
6 helpful votes
Follow Dean V.
Unfollow Dean V.
Send Message
Share Review
Report Review

Good info
December 27, 2020

Good information 8n easy to read format. All public information but ciompiles in 1 location, 1 report and we. L layer out. As a real Estate professional, I was looking for more detail, but for a consumer It's very nice.

Date of experience: December 27, 2020
California
1 review
0 helpful votes
Follow Gary S.
Unfollow Gary S.
Send Message
Share Review
Report Review

Woodbury Road
December 20, 2020

I was pleased with the quickness of the reply with the info on this home in Altadena, CA. It helped a friend out quite a lot, she's pleased.

Date of experience: December 19, 2020
Florida
1 review
1 helpful vote
Follow Gay T.
Unfollow Gay T.
Send Message
Share Review
Report Review

Public Records Revuew
December 20, 2020

Information listed about house not accurate. House has 2 bedrooms. Total living space 192 sq ft. Of sunroom added. Facts need to be updated

Date of experience: December 19, 2020