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Proozy

How would you rate Proozy?
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New York
12 reviews
8 helpful votes
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Not a fan of a business that charges you a return fee. The item didn't fit and so I loose 7.00? Won't shop there again bc of that.
I also did not get a confirming email when I ordered.

Date of experience: March 26, 2022
Kari W. Proozy Rep
over a year old

Hello Susan,
Thank you for sharing. We will take your feedback into consideration. Please note we do offer free exchanges should you need a different size/color.

Idaho
2 reviews
2 helpful votes
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Scam
November 26, 2019

Don't buy anything from this site. I ordered a miter saw and it's been a couple months. I've tried calling and emailing the contact person and have had no replies from them.

Date of experience: November 26, 2019
New York
1 review
0 helpful votes
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Great customer service
December 21, 2022

I thought I ordered a spyder black hoodie XL but noticed on my order email it stated size L I called up customer service and fixed the problem and also gave priority shipping this is a company I will order again with and you can't beat their prices.

Date of experience: December 20, 2022
Kari W. Proozy Rep
over a year old

Hello Joseph,
Thank you very much for sharing. We are so happy to hear about your great experience and we are here to help anytime!

Louisiana
1 review
1 helpful vote
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This site does not allow you to download or print return shipping labels. They will falsely tell you that their site is down and they will email you a return label. Complete SCAM!

Date of experience: September 26, 2023
Massachusetts
1 review
0 helpful votes
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Excellent and timely customer support
March 22, 2023

I ordered a winter coat (incredible deal, btw) and it had a defect on the branding patch on the sleeve. The (prominent) logo patch on the sleeve reads "Canada Weather Gea" - without the 'r' in 'Gear'. I realize in the grand scheme of things this is not impacting the wearability of the coat, however, it does make it appear to be a 'knock-off' and not an authentic article of clothing.

I contacted customer support (and attached a picture of the defect) and Caleb's immediate response was to (first) apologize for the defective item being shipped to me; (second), immediately place an order for a replacement; and (third), email me a pre-paid return label to send the defective coat back to them.

This is the kind of company that I (and I would think that almost everyone) wants to do business with. The only somewhat negative thing is that it takes several days to process and ship an order - however, that used to be considered 'normal' -- and we have to remember that not all companies are giant entities that have tons of employees at their beck and call. The important thing is that they try to 'get it right', and if its not, they fix it. Take a look at their site and jump on their deals - great prices for name brand clothing.

Date of experience: March 21, 2023
Tennessee
1 review
0 helpful votes
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Quality Products worth to shop at this site for a fantastic discounted price. More over, service is great and they are very personable in their approach!

Date of experience: March 23, 2023
Arkansas
1 review
0 helpful votes
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Proozy Family Deals is Amazing
February 18, 2021

#PFD Proozy Family Deals is awesome. We have bought golf gear, shirts, coats, jackets, sunglasses, and underwear. We have been thrilled with each purchase. We highly recommend you Proozy!

Date of experience: January 27, 2021
Maine
1 review
0 helpful votes
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Great discounts on the items I purchased. I ordered 9 items and all were correct size and color. Easy checkout. Package arrived as scheduled. I recommend buying from Proozy.

Date of experience: April 14, 2022
Kari W. Proozy Rep
over a year old

Hello Jeff,
Thank you very much for recommending us. We are happy to hear you enjoyed your shipping experience with Proozy. We are at your service.

Colorado
1 review
0 helpful votes
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Terrible
December 1, 2022

This was my '1st time' shopping on Proozy, it will also be my LAST time shopping on Proozy.!

The day after I placed my order I received the following email:

PROOZY
ORDER #…….
Your order has been canceled
Order #….was canceled because of unforeseen circumstances and your payment has been refunded.

Date of experience: December 1, 2022
West Virginia
1 review
0 helpful votes
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Love it!
March 12, 2023

I recently ordered a Reebok winter coat. It was delivered within 4 days, and I just love it! The site was easy and convenient to follow. I will definitely recommend Proozy to everyone!

Date of experience: March 10, 2023
North Dakota
1 review
0 helpful votes
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Awesome customer service
May 13, 2022

A big kudos to Proozy customer service. I thought I misordered the correct sizes, I contacted Proozy and they were very helpful with my order, also very quick to respond. I highly recommend Proozy.

Date of experience: May 13, 2022
Kari W. Proozy Rep
over a year old

Hello Cindy,
Thank you for submitting and sharing! Reviews like yours are very valuable. We strive to provide the best service.

We're here for you anytime!

Florida
1 review
2 helpful votes
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Purchase
April 15, 2023

I made a purchase three under armor shirts shipped for $42 through brads deals and I only received one shirt and I have contacted them 50 times

There are a bunch of crooks

Date of experience: April 15, 2023
Minnesota
1 review
0 helpful votes
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#PFD
January 28, 2021

I love this site! It's name brand, quality clothing and accessories for the whole family! I cannot find these prices at discount stores!

Date of experience: January 27, 2021
Ohio
1 review
1 helpful vote
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Did not receive clothing. Blaming on FEDEX. Filling out AFFADAVIT to prove my statement against carrier. Do not fill I will get my money back after seeing this.

Date of experience: May 6, 2022
Kari W. Proozy Rep
over a year old

Hello Theresa,
We are sorry to hear that your package has not been received although marked as delivered by the carrier. We will gladly replace or refund the order however we do have a policy for these cases. Please get back to us with the document filled out. We are here to help you!

South Carolina
1 review
4 helpful votes
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Great website, great service
July 16, 2022

They have great prices and really great customer service. Very happy I found this site! Nice variety of products too!

Date of experience: July 15, 2022
New Jersey
2 reviews
4 helpful votes
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Long delivery
May 31, 2023

Bought crossovers. Delivery was about a week. But everything came up, so I was satisfied. Thank you.

Date of experience: May 31, 2023
West Virginia
1 review
0 helpful votes
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Love this
September 29, 2022

Everything I ordered has been great quality and value. Shipping is quick, way faster than I expected.

Date of experience: September 28, 2022
Kari W. Proozy Rep
over a year old

Hello Alice

Thank you so much for the positive comments, you made our day! Our team works very hard to keep our customers happy. And we hope to serve you again.

Missouri
1 review
1 helpful vote
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Excellent Company
April 30, 2022

Great company that stands behind the products they sell. Great deals on name brand clothing. Highly recommended!

Date of experience: April 29, 2022
Kari W. Proozy Rep
over a year old

Hello Greg,
Thank you very much for taking the time to share your review. We sincerely appreciate it!

Florida
1 review
1 helpful vote
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5 star review
July 19, 2023

I have placed at least 8 orders from Proozy. Always on time and top quality.

I had to call customer service one time and they were fantastic.

HIGHLY RECOMMEND!

Date of experience: July 19, 2023
Oklahoma
1 review
0 helpful votes
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Never disappointed in the clothes. The customer service was so great. They got back to me right away and took care of my needs.

Date of experience: June 15, 2022

Overview

Proozy has a rating of 2.1 stars from 182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Proozy most frequently mention credit card, return policy and business days. Proozy ranks 63rd among Athletic Shoes sites.

service
125
value
119
shipping
121
returns
93
quality
108
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