Not a fan of a business that charges you a return fee. The item didn't fit and so I loose 7.00? Won't shop there again bc of that.
I also did not get a confirming email when I ordered.
Don't buy anything from this site. I ordered a miter saw and it's been a couple months. I've tried calling and emailing the contact person and have had no replies from them.
I thought I ordered a spyder black hoodie XL but noticed on my order email it stated size L I called up customer service and fixed the problem and also gave priority shipping this is a company I will order again with and you can't beat their prices.
Hello Joseph,
Thank you very much for sharing. We are so happy to hear about your great experience and we are here to help anytime!
This site does not allow you to download or print return shipping labels. They will falsely tell you that their site is down and they will email you a return label. Complete SCAM!
I ordered a winter coat (incredible deal, btw) and it had a defect on the branding patch on the sleeve. The (prominent) logo patch on the sleeve reads "Canada Weather Gea" - without the 'r' in 'Gear'. I realize in the grand scheme of things this is not impacting the wearability of the coat, however, it does make it appear to be a 'knock-off' and not an authentic article of clothing.
I contacted customer support (and attached a picture of the defect) and Caleb's immediate response was to (first) apologize for the defective item being shipped to me; (second), immediately place an order for a replacement; and (third), email me a pre-paid return label to send the defective coat back to them.
This is the kind of company that I (and I would think that almost everyone) wants to do business with. The only somewhat negative thing is that it takes several days to process and ship an order - however, that used to be considered 'normal' -- and we have to remember that not all companies are giant entities that have tons of employees at their beck and call. The important thing is that they try to 'get it right', and if its not, they fix it. Take a look at their site and jump on their deals - great prices for name brand clothing.
Quality Products worth to shop at this site for a fantastic discounted price. More over, service is great and they are very personable in their approach!
#PFD Proozy Family Deals is awesome. We have bought golf gear, shirts, coats, jackets, sunglasses, and underwear. We have been thrilled with each purchase. We highly recommend you Proozy!
Great discounts on the items I purchased. I ordered 9 items and all were correct size and color. Easy checkout. Package arrived as scheduled. I recommend buying from Proozy.
Hello Jeff,
Thank you very much for recommending us. We are happy to hear you enjoyed your shipping experience with Proozy. We are at your service.
This was my '1st time' shopping on Proozy, it will also be my LAST time shopping on Proozy.!
The day after I placed my order I received the following email:
PROOZY
ORDER #…….
Your order has been canceled
Order #….was canceled because of unforeseen circumstances and your payment has been refunded.
I recently ordered a Reebok winter coat. It was delivered within 4 days, and I just love it! The site was easy and convenient to follow. I will definitely recommend Proozy to everyone!
A big kudos to Proozy customer service. I thought I misordered the correct sizes, I contacted Proozy and they were very helpful with my order, also very quick to respond. I highly recommend Proozy.
Hello Cindy,
Thank you for submitting and sharing! Reviews like yours are very valuable. We strive to provide the best service.
We're here for you anytime!
I made a purchase three under armor shirts shipped for $42 through brads deals and I only received one shirt and I have contacted them 50 times
There are a bunch of crooks
I love this site! It's name brand, quality clothing and accessories for the whole family! I cannot find these prices at discount stores!
Did not receive clothing. Blaming on FEDEX. Filling out AFFADAVIT to prove my statement against carrier. Do not fill I will get my money back after seeing this.
Hello Theresa,
We are sorry to hear that your package has not been received although marked as delivered by the carrier. We will gladly replace or refund the order however we do have a policy for these cases. Please get back to us with the document filled out. We are here to help you!
They have great prices and really great customer service. Very happy I found this site! Nice variety of products too!
Bought crossovers. Delivery was about a week. But everything came up, so I was satisfied. Thank you.
Everything I ordered has been great quality and value. Shipping is quick, way faster than I expected.
Hello Alice
Thank you so much for the positive comments, you made our day! Our team works very hard to keep our customers happy. And we hope to serve you again.
Great company that stands behind the products they sell. Great deals on name brand clothing. Highly recommended!
Hello Greg,
Thank you very much for taking the time to share your review. We sincerely appreciate it!
I have placed at least 8 orders from Proozy. Always on time and top quality.
I had to call customer service one time and they were fantastic.
HIGHLY RECOMMEND!
Never disappointed in the clothes. The customer service was so great. They got back to me right away and took care of my needs.
Answer: Better luck selling ice to Eskimos with this! I've tried multiple times in the past along with using various methods only not to hear back from anyone let alone calling them just ends in a pointless voice-mail to which nobody will reach back out to you! Joke!
Answer: Deals and value. The items are authentic, and the deals are fantastic.
Answer: I ordered 2 pairs of shorts, but accidentally ordered the wrong size in one, and then submitted the order twice. I reached out and they waived the shipping fee for the return, and the shipping fee for the correct size shorts I had to re-order. They also made sure I got the same discount I had gotten when I first ordered the shorts. Fantastic!
Proozy has a rating of 2.1 stars from 182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Proozy most frequently mention credit card, return policy and business days. Proozy ranks 63rd among Athletic Shoes sites.
Hello Susan,
Thank you for sharing. We will take your feedback into consideration. Please note we do offer free exchanges should you need a different size/color.