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ProjectorQuestReviews 150

4.2

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ProjectorQuest Reviews Summary

ProjectorQuest has a rating of 4.2 stars from 150 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProjectorQuest most frequently mention oem version, original lamp and customer service. ProjectorQuest ranks 3rd among Projectors sites.

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Texas
1 review
0 helpful votes
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No refund given
March 3, 2023

Returned 5 bulbs that did not work in November, as of today I cant get any response to where my refund is, basically ripped me off $500.00 no response via email or by voicemail when I call.

Date of experience: March 3, 2023
North Carolina
1 review
0 helpful votes
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Won't process refunds for their own policy.
October 28, 2022

I ordered the wrong bulb, so I contacted them for an RMA. I returned the bulb according to their procedures and verified their receipt of the bulb with the postal service. That was back in April 2022. I still don't have the refund that they were supposed to send me.

No one answers the phone. No support. Bad company.

Date of experience: October 28, 2022
Florida
1 review
0 helpful votes
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Projectorquest offers some tantalizing prices for bulbs complete with enclosure, but it experience has been to install one, turn the projector on and the bulb blows immediately. PQ customer service is garbage too.

Date of experience: July 29, 2022
Alabama
1 review
0 helpful votes
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You are a bunch of scam artists. They sell fake bulbs as OEM and they don't fit. They have a useless website chat that no one answers. DO NOT BUY!

Date of experience: June 18, 2022
Minnesota
1 review
0 helpful votes
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Reached out after a product had failed and, with only 4 pictures and a couple emails, the support team got me a replacement item. Phenomenal experience as a customer. I will continue to buy from ProjectorQuest in the future.

Date of experience: August 27, 2021
North Carolina
1 review
0 helpful votes
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Do not buy anything from this website. I've bought Epson projector lamp and it's not OEM at all! And my return request unapproved! Plus it doesn't work at all! I've inquired information from Epson official site and the price is 93 dollars just 3 dollars more! I'm going to buy it from Epson! Already called Credit department system!

Date of experience: March 18, 2021
Virginia
1 review
3 helpful votes
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ABSOLUTE HORRIBLE CUSTOMER SERVICE! NEVER BUY FROM THEM EVER! Customer service is very unprofessional and once they found out I needed to cancel my order due to family emergency, (Covid-19) they delayed answering my call (chat) until they claimed they shipped it and then ended chat abruptly and told me I was not listening. Very bad customer service! I will be contacting the BBB! I WANT FULL REFUND.

Date of experience: December 7, 2020
Arizona
1 review
3 helpful votes
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Not an honest business.
September 11, 2020

Nearly burnt my house down. So, a lot of lies from this company. On their site they claim that they have three options for a particular Panasonic Projector replacement lamp. Option #1: Chinese knock-off bulb for about $80 manufactured to original specs, good luck, probably will work, know idea how long and no warranty. Option#2: Original Lamp manufacturer Ushio from Japan with 120 day warranty for $140 (I chose this option) lastly Option#3: Original part from Panasonic for $450 (Okay I just purchased the original part directly from Panasonic for $320!
ProjectorLess ended up having to send me two bulbs. The first one was made from rusted screws and a cheap delaminating lamp lens. I used it and it went about 60% dim within five hours. The next lamp was another cheap knock off bulb that started smoking and the entirety of the housing was covered in soot after it filled my living room with acrid smoke. This bulb POPPED and blacked out after just 45 minutes. My original Panasonic bulb is back in the projector, albeit at a little dim with nearly 2,000 hours on it, and has been running without fail for another 20 hours. This company is clearly engaged in deceptive business. I've waited five business days for my refund, they're not responding and both bulbs have been returned. I've just filed a dispute with my CCC. I wouldn't advise using Projectorquest or their affiliate Buyquest

Date of experience: September 11, 2020
Colombia
1 review
1 helpful vote
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THEY ARE A COMPLETE SCAM! NEVER BUY FROM THEM!

I bought an OEM bulb from them. It was supposed to be the same bulb as my original EPSON projector, but produced by Philips. I was told that Philips produced the bulb for that particular EPSON projector - that it is the same bulb, but that it just says Philips instead. The bulb looked a little different to the EPSON bulb it replaced and didn't last three hours in my projector! Three different attempts (and many hours later) for them to send out a new bulb, that they never sent. When confronted with the fact that they sent the wrong bulb under false pretenses and that they had lied since what they sent was very different from the original EPSON bulb that it should resemble they canceled the chat! I sought them out several more times and they could never resolve. They send you a bulb that does not work and they pretend it is an OEM bulb. NEVER BUY FROM THEM!.

They are a rip-off company. Complete Scammers. NEVER BUY FROM THEM! YOU HAVE BEEN WARNED!

Date of experience: May 26, 2020
California
3 reviews
0 helpful votes
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Good service
May 13, 2020

Good service and fast delivery. Had an issue with delivery only once and because of the other company. The customer support is always polite. Good company!

Date of experience: May 13, 2020
New Jersey
1 review
1 helpful vote
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Using this website was very easy to locate what i needed, the description of the item was very clear. Checking out was a little confusing as I did not see the cart on the top right.

Date of experience: August 15, 2019
California
1 review
1 helpful vote
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Ordered a projector bulb a couple of years ago that arrived damaged. They were very helpful and the issue was resolved quickly. That's why I come back because of the confidence in their customer service

Date of experience: May 15, 2019
New Jersey
1 review
1 helpful vote
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Great shipping
May 14, 2019

Man I just ordered a projector bulb from projectorquest and man is there website informative. It told me everything I needed to know for my purchase. It had a wide range of shipping options and I love that. I chose a fast option because I like to get my stuff as soon as I can.

Date of experience: May 14, 2019
New Jersey
1 review
2 helpful votes
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Good Deal
May 14, 2019

Projectorquest has good deals for replacement projector bulbs and I would recommend you look there first for replacements. I don't know what else they supply but They appear to be a quality company.

Date of experience: May 14, 2019
New Jersey
1 review
2 helpful votes
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Ordering replacement OEM projector bulbs for our school district is easy online, great prices for our budget, always have the quantity I need.

Date of experience: May 14, 2019
New Jersey
1 review
2 helpful votes
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Good variety.
May 13, 2019

Found a replacement projector bulb quick, easy, fast delivery, and at a reasonable price at projectorquest.com!

Date of experience: May 13, 2019
New Jersey
1 review
3 helpful votes
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I would recommend Projectorquest because of the great prices and especially due to the clear layout of pricing options. The products were defined which made choosing the right lamp for our projectors a breeze.

Date of experience: May 13, 2019
California
1 review
5 helpful votes
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I am very pleased with the availability, the expedited order, the quality of the lamp & the staff help. I'm also hoping it will last for many years before I have to reorder & that it will still be available at that time. Thanks

Date of experience: May 13, 2019
New Jersey
1 review
5 helpful votes
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All went well.
May 13, 2019

Overall experience was good. After I receive my order I will be more likely to refer to friends if all goes well

Date of experience: May 13, 2019
California
1 review
6 helpful votes
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I have to wait till I get the item and use it, to be able to weigh in on whether I am satisfied, as this is my first purchase ever from this vendor.

Date of experience: May 13, 2019

From the business

Visit at Projectorquest: Find All Original Projectors, TV Lamps, Bulbs. Our Secure Website Provides Fast & Free Shipping and Low Price Replacement Projector.

Founded in 2006, Buyquest, Inc. is the owner and operator of Projectorquest. We are a closely held, family business dedicated to providing our customers with the highest quality products at competitively low prices, without compromising service. We only source our products directly from the manufacturer or an authorized supplier to ensure quality and authenticity. Our sophisticated back-end system ensures on-time delivery, and our experienced support specialists provide you with exceptional service. We hope you are satisfied with your purchase experience. If for any reason you are not, please let us know.

Since 2007, Projectorquest has taken great pride in carrying a full line of quality audio-visual products. We represent only the top suppliers and manufacturers in the industry. You will find our prices are competitive and ...


projectorquest.com
Rochester, NY, United States