PriorityTire has a rating of 4.8 stars from 3,341 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PriorityTire most frequently mention fast delivery, great price and next day. PriorityTire ranks 146th among Tires sites.
Will diffently order again tires where exactly as described and service and follow through was excellent
Received defective tire. Needed replacement asap only response I got from CS was to take pictures and they would file warranty claim. The tire was recieved damaged and never installed.
We do only send tires that are new, untouched and without any known defect. If you think it is defective in some way, there's no way for us to know or verify that and since we do not provide any warranties ourselves we have to conduct the manufacturer's warranty and prove your claim!
Naturally if you think the tire arrived damage that is another matter entirely, but even then we need some evidence to work with.
There's no doubt that we'll help you if you received a defective or damaged tire, but it's only sensible that the issue you're reporting needs to be proven and verified!
Tires were exactly as ordered and delivered expeditiously. Great service. I will definitely use Priority Tires if I ever need to order tires online again.
Thank you for your review! We look forward to serving you again in the future!
Our son got a flat with our new set of tires, it was on the sidewall, was so glad to be able to get one from Priority Tire. Placing the order was easy and delivery was quick!
We are delighted to hear that you are pleased with the products and services we offer! Thank you for shopping at Priority Tire!
Easy to use site and fast shipping,
Definitely recommend this site for tires
Thank you for your positive feedback and your recommendation.
Very easy to order, received order quickly. Very satisfied.
And we are very happy to hear that you are satisfied with your purchase. Drive safe on the road!
Everything was perfect! Delivered fast and great quality. Will def use them again.
Thank you for your perfect comment. We'll do our best to make you a happy customer the next time as well.
Product arrived as advertised in good condition and on time
We are happy that you received exactly what you ordered. We hope to serve you again!
Excellent service and so convenient! Easy to find what you need, too I ordered tires for my bf and will be ordering my own soon, too- def thru priority tires
Thank you for the great review! We appreciate your business!
Quick delivery. Great price. I am impressed with the look and feel of the tires I will definitely be shopping with Priority Tire for future purchases.
Thank you for choosing our services, and we look forward to working with you again in the future.
THIS COMPANY IS A JOKE... BEWARE!. OREDERED 4 TIRES ONLY TWO GOT DELIEVERED. THEY USE FEDEX AS AN ESCAPE GOAT FOR THERE NEGLIGENCE. SURE THEY OPEN UP A CLAIM WITH FEDEX, WHICH IS A WASTE OF TIME AS FEDEX WILL ALWAYS HAVE " PROOF" OF DELIVERY. THAT WHY THEY DONT REQUIRE SIGNATURE. CUSTOMER SERVICE IS PATHETIC, RUDE AND MANAGERS ARE COWARDS AS THEY REFUSE TO SPEAK WITH YOU. YES, WE ALL KNOW THE REPLY THATS COMING WHICH IS LIKE A BROKEN RECORD. SPREAD THE WORD SO YOUR FRIENDS AND FAMILY DONT LAND UP CAUGHT WEB... THE BETTER BUSINESS BUREAU IS A GREAT PLACE TO START IN THE CITIES THAT THEY OPERATE. OF COURSE,
Apologies but we must vehemently dispute this slanderous review. We shipped your Order out in full, sending you all 4 Tires together to your Address exactly as requested and advertised.
As soon as you reported that you somehow only received 2 Tires we jumped in to investigate not only with our own Warehouse but also with FedEx.
After it was determined by our crew and records that we did ship 4 Tires, we made sure to escalate the matter with FedEx; the situation was investigated by reviewing their internal footage, their GPS scans, the situation at the local station and by interviewing the delivery personnel.
Despite them telling us that they delivered all 4 Tires, we still attempted two separate Claims to try and pursue the issue based on the information you provided to us - but indeed FedEx denied the Claims, confirming that they did deliver all 4 Tires.
Meanwhile we asked you to provide us with any and all evidence about this missing Pair of Tires; we did not get any, instead only receiving insults, accusations and attempts at extortion from you.
You also attempted a payment dispute and, lo and behold - your fraudulent chargeback was closed in our favor. The same will happen with any fraudulent review you try to post elsewhere.
All in all, we processed and fulfilled the Order as requested, after which we nonetheless tried to be helpful and open to your request. If you lost your Tires after the delivery that is not something we or FedEx can help you with.
Great experience but next time don't throw them behind my gate how am I supposed to get in had to jump the fence to move them..
Thank you for your feedback! We're glad you had a great experience with your tires. We apologize for the inconvenience with the delivery placement and will work to ensure it doesn't happen again. Enjoy your new tires!
I order 4 studded snow tires that we couldn't find locally and they were delivered 3 days later. I couldn't believe they came so quickly with the holiday crush!
Despite the tricky and busy holiday season, we do all we can to ensure that each and every customer quickly receives their order - 3 days is very good but we honestly aim for 1-2 days for all of our customers!
I love the fact that I was able to order my tires at an enexpsensive price and received them very quickly. I have already recommended this company to others.
We appreciate the kind words even more than you appreciate the convenient service and appealing prices, we'll keep doing our best to perform even better!
I really loved the deal on the tires and the timely fashion they were shipped and l am riding in style with a great set of tires thanks priority tires job well done!
Thank you for your review. It means a great deal to us!
I ordered these tires for my nephew. I was pleased with the amount of time to receive the delivery and definitely the price. The tires were in good shape when delivered. Thank you!
Thank you for taking the time to leave a positive review! We truly appreciate your support and are glad to hear you had a great experience with us.
I did not receive the correct item that i ordered. I ordered 6-ply tires and you sent me 4-ply tires.My guys mounted them before i saw the mistake. Now i am stuck with a cheaper grade set of tires.
We earnestly do apologize if we somehow sent incorrect tires, it would be a purely unlucky accident and not the norm. We cannot accept returns for used tires without being forced to apply a restocking fee, but we can certainly check every situation on an individual basis in an effort to help our customers. Please do reach out to us so that we can investigate the matter for the sake of quality control and providing you with assistance!
Received tires in a couple days. Free shipping, too.
Thank you for your review. Happy to hear that you are satisfied with your purchase.
Order came in a timely manner. Will be doing business with them in the future
Thank you for your review. We are looking forward to serving you again.
I have ordered several tires from priority tire and always have a great experience. They're usually at my home within a week and I get them put on immediately
Our logistics and shipping network are ever improving, so although delivery times may vary due to availability and location of certain tires, we are constantly reducing the average shipping time and improving - we do thank you for your kind words and trust!
Answer: We wouldn't be in business for years with rising sales and ratings if we we're a scam company! If you're unsure, if nothing else you can place an Order with us through a platform like eBay; we have a 99% rating across thousands and thousands of Orders and you have an additional layer of protection. Of course, it's always best to purchase directly through us!
Answer: We're not sure what kind of question this is supposed to be - we don't "screw over" any people, we do our best to be fair to any and all customers for any and all orders. We do sell on eBay among other platforms and try to cooperate with them as much as possible for mutually beneficial results. If you have any issues we can always be contacted, you can likewise submit any complaint or appeal for an issue outcome you do not agree with.
Answer: Minutes after an order is shipped our software should detect the tracking number and forward it to our customer via email!
Answer: We do certainly have some Firestone Firehawk 900 available in the size 205/60R13! There are plenty of them currently in stock so you can purchased them without worry.
Answer: The majority of Tires do not have specific left/right versions, so you should be able to mount them on either side or end of the vehicle!
Answer: Caren, we sell Tires of various ages. All of them, however, are New: never mounted or used, completely safe and authentic. They can be used for years and will certainly be used up sooner than they get worn out. Terry, if you had a negative experience you can share it with us. All of our policies are clearly displayed and followed, while our Customer Service always tries to help.
Answer: We answer all emails within 24h. Within the past few months we've experienced massive amounts of incoming traffic, but we've been able to rectify that by training more personnel and are soon changing to a superior phone system to help combat delays.
Thank you for your positive feedback! We're delighted to hear that you received exactly what you ordered and we're looking forward to serving you again!