Priority Textbook

Wrong item was sent. Despite repeatedly writing to them. They have not responded let alone refunding my monies. Please do not order unless you want to lose your monies- extremely poor customer service

Horrible, Do not buy from these. Very dishonest people. I sent the ISBN no when I bought however, they sent the Global edition. Return is from your pocket. Sending it to Malaysia costs $80 more than the cost of the book. Even the cover was different.

Horrible experience-they advertised the correct edition of the book I needed for class and then sent me the international edition which I cannot use. They refuse to send me a return label and it will cost me $180 to return the book to Malaysia. They offered to help me resell the book in the US, I ship and then send them the confirmation of shipment and they'll refund my money. Sounds a bit sketchy. Save your money…don't buy from this company. RUN the other way!

They sent me the wrong book and won't rectify the issue. Actually I cannot get them to reply anymore. I submitted an unfavorable review and it never made it to their website; ironically only 5 star reviews are on the website. You will have no recourse if something goes wrong (like in my case). You would lose/waste your money (and the time you spend emailing them). They are in Malaysia (I did not know that until I received the Fede shipping email with tracking) following which I had a bad feeling about the interaction (only to have those feelings proven correct!).

I sought to buy the Global Edition soft cover to save money and I found this site. I saw all these negative reviews and took a risk, and it came ahead of the schedule on the website even though I opted for regular shipping. Book is exactly what I wanted. Throughout my undergrad I always bought International/Global Edition books off eBay because they are the exact same contents as the American versions, but softcover and much cheaper. I could not find my book on eBay and this website had it.

Buy with confidence if you're in the same boat as I was.

So frustrated by this website. They advertised a specific Edition which my son needed for college. I am a library technician and knew the ISBNs would align to specific textbooks. They sent us the wrong text book, with completely different ISBN and when contacted they said "It's practically identical", practically identical is NOT identical and having a different ISBN proves they are not identical. Why advertise one ISBN on their website and then send a different ISBN? That's false advertising. I recommend people stay far away from this company. Use Amazon or your school bookstore. We certainly learned our lesson!

I ordered a book, made sure like 4 times that it was the Eleventh edition not Global. Paid and waited, first off it came in late so class started and didn't even had the book. Finally gets here and the book is the GLOBAL EDITION! Which is not what I needed. Sent a message for return but the return will cost a little more than half of what I paid for the book.The book that they sent me doesn't even match the picture of what I ordered! If you see the picture of the receipt nowhere in there says is the global edition! Now im stuck with a book that I do not need at all.

If i could give this place no stars i would. Their customer service is awful, they do not answer questions and they even sent me the wrong book and would not replace it. This company is a major scam. They are based out of malaysia and the textbooks they sell are not the correct ones advertised

I found this site pop up when i tried to search, it is because the cheap price i placed an order and do the searching of reviews. Found a lot of bad comments that makes me anxious after days with no update nor any contacts. After 3 days i recieved an email from fedex thats so much relieved but in my mind do they sent me the right book, but after 4 days here it comes i got the right book. Thanks prioritytextbook i got my book for the cheapest price ever.
I found out the store was located in malaysia not in Canada nor Usa

I have placed an order and received the wrong book in the mail, wrong ISBN, wrong edition. Customer service rep (Thomas Lim) refused via email to acknowledge the issue and refused to provide prepaid return label. The book was shipped from Malaysia. I would not order any book ever again from this company.

Ordered a US Version textbook with the coversheet of the textbook shown on my order # *******. Instead I received a Global version textbook with a different coversheet and a different content. This vendor claims that their policy requires the purchaser to be responsible for the return shipping cost to Malaysia which is greater than the purchase price of the textbook. When in fact this Priority Textbook company committed an error in the shipment or doing this intentionally.

I was trying to make a purchase after searching everywhere for this textbook and my transaction would not go through. As I was trying to figure out what on earth was going on, my husband then called to let me know that our bank had flagged it as suspicious and blocked the transaction. Thank goodness because I started searching for reviews of the website and came across all of these horrible reviews. I did not re-attempt the transaction after talking to my bank for these reasons, so I can't say anything about their customer service or anything else... but if my bank is telling me to stay away... I'll listen. I thought some might find this valuable/helpful information, hence the review despite no purchase.

Purchased an Anatomy book for my husband. The item details said it would arrive before Thursday. When I purchased, the site stated they only had 6 books left. My husband needed the book for his class on Friday. Never received tracking and definitely never received the book. I emailed customer service and never heard back from them. I attempted to purchase again only as a test to see what en estimated arrival date would be and the weird thing is that it still stated only 6 books were available. Now I keep getting emails from the company to complete my book purchase. They definitely want to scam me for more money. Do not purchase from this company. Beware!

I ordered ISBN ************** and got ISBN ************** which is the global edition. If I wanted the global edition I would have ordered the global edition. I ordered a specific item and they sent the wrong textbook for my college course! I don't care if they say it's the same inside! Did they read and compare every jot, every tittle, every word? I highly doubt it! DO NOT BUY FROM THESE SCAMMERS!
To top it off their return policy - you have to pay $30 S&H to return the friggin thing!