Candace H.

I ordered the 10th edition Global Marketing book ISBN#*******756 and my invoice confirms that. However, I received the Global Marketing Global Edition ISBN#*******021. They're both 10th edition but NOT the same book. I contacted customer service and told them of the error. "Thomas" replied after 5pm (first clue that this was an international company) stating: "It is the correct textbook. As stated on our book page and checkout page, we are selling International Edition. You must agree to buy International Edition then only can proceed to make payment." He followed up with an article from the New York Times and some other nonsense.
I reiterated that the books were not the same and even sent pictures I got from THEIR WEBSITE with the 2 DIFFERENT BOOKS and 2 DIFFERENT ISBN numbers. He sent me an address in MALAYSIA to return the book. It's $40 to return a $60 book. I posted a review on their website and it didn't show up. They only allow -star reviews to post.
TOTAL SCAM. AVOID AT ALL COSTS!