Priority Textbook

They will send you the wrong book and it costs too much to send it back! I did not want or need a global edition! Just RUN! FIND SOMEWHERE ELSE TO ORDER FROM! THEY SHIP FROM MALAYSIA!

I ordered the 10th edition Global Marketing book ISBN#*******756 and my invoice confirms that. However, I received the Global Marketing Global Edition ISBN#*******021. They're both 10th edition but NOT the same book. I contacted customer service and told them of the error. "Thomas" replied after 5pm (first clue that this was an international company) stating: "It is the correct textbook. As stated on our book page and checkout page, we are selling International Edition. You must agree to buy International Edition then only can proceed to make payment." He followed up with an article from the New York Times and some other nonsense.
I reiterated that the books were not the same and even sent pictures I got from THEIR WEBSITE with the 2 DIFFERENT BOOKS and 2 DIFFERENT ISBN numbers. He sent me an address in MALAYSIA to return the book. It's $40 to return a $60 book. I posted a review on their website and it didn't show up. They only allow -star reviews to post.
TOTAL SCAM. AVOID AT ALL COSTS!

They promptly delivered exactly the textbooks I ordered. I ordered two micro economics textbooks and they both arrived within the week.

I placed on order for my textbook. I verified that the textbook had the same ISBN that I needed and that it did not have any wording that said it was an international book. However, I received an international edition. I could not use the book. I requested a return which was approved but I had to pay shipping which cost me $24.50. Apparently the checkout page says they are selling international edition and you must confirm that. I didn't realize this since it was the same ISBN number that I needed on the order (book received was different ISBN). DO NOT BUY FROM PRIORITY TEXTBOOKS, CHEGG IS A MUCH BETTER OPTION.

I ordered a book from this website and when I received the order it was the wrong book. I contacted customer service and was told I would receive my refund once they received the book and gave me a shipping address to mail it to. The address is in $#*!ing MALAYSIA and would cost me $70 to ship it there. I told them I needed a shipping label but the refused to give me one even though it was not my fault that I received the wrong book. Eventually they just stopped replying to my emails.
Now I'm stuck with a book I can't use.
DO NOT ORDER FROM THIS COMPANY THEY WILL STEAL YOUR MONEY!

You need to learn the online purchase trap!

The feeling is horrible when I got the wrong book on Dec 18,2020.

I order one book fro PriorityText online book store by the local version ISBD and the right image of the book cover the store offered,
But, I got a global edition book.

The feeling is very, very, very bad! I don't feel we as customers get the respect—no trust and cheating to customers.
After that, I found they put two different versions of the ISBD code; one is the local version that I want, another one is the international/globalversion. It tries to attract the customers to jump into the trap because we will click the local version with the right ISBD and image book cover. Then, we ordered it.
However, I found they deliberately put the "Internation version" word in the book introduction; maybe they want to avoid the legal argument.

It is pure SCAM. Many people already highlighted this kind of issue after googling it; however, the storage company still doesn't want to remove the internet's local version image.
This kind of mindset is very terrible without customer-centricity! Good luck with this kind of negative company branding asset.

It is a good lesson learned that we should be sure 100% right before ordering it.

I attached the book cover image, which cover is the local version with the right ISBD (ISBD is the holy code recognized by the Frederal).

This place is a Ripoff! You should not purchase from them. Look at their website carefully. Notice that they do not have a customer contact information or any customer service at all.
They make false promises about delivery of their textbook. For me, they indicated a specfic time for delivery. When the book did not arrive, they did not respond to emails until I contacted Paypal and entered a claim. The book arrived a week later than they indicated and by then, I had purchased a digital copy. I asked for a refund, which they first said they would give me $20 off. However, I had already purchased a digital copy and did not need 2 copies of the book. I told them that all I need was for them to provide a FREE RETURN SHIPPING label, which they refused to do. I had to pay a lot of money to return this book. Fortunately, PayPal is reimbursing some of what I had to spend on shipping.

Do not be deceived by their low prices. They will not meet their delivery time and they know that the average customer will not want to pay the shipping fee back to MALAYSIA, which will cost you a lot of money.

DO NOT USE THIS COMPANY. YOU HAVE BEEN WARNED!