I placed an order for corrugated boxes on March 7th. Full color on the outside and plain on the inside. The site had me choose a printing turn around time and I chose 10 days, today is March 22nd and my item still has not shipped.
When I called on Sunday March 19th, the agent advised me that my item would ship on Monday March 20th. Yesterday March 22nd the agent advised me that my item would ship today. Now today an agent advised me that my item will ship between Friday March 24th thru Monday March 27th. A full 20+ days after placing my order.
Print Place will accept your order and promise you anything, then take their time delivering your product without any consideration for your schedule. I ordered a proof of 1 box and it arrived in 7 days. Since my order was taking so long I ordered a second proof box to take pictures for our website and it too arrive promptly. But my bulk order of 100+ boxes of the same size and design miraculously cannot ship.
And don't even get me started on the phone agents. They're combative and far from knowledgeable. All they do is paraphrase your statements/questions to pretend like they understand your question. The agents literally make things up as they go along.
Print Place don't even reply with your non-sense because I had each agent e-mail me the ship date they told me for proof.
If you are reading this, go elsewhere. Don't say that you were not warned.
Easy to upload and proof. The turnaround rime was quicker than I expected. We appreciated the over run at no additional charge.
Very pleased with how our stickers turned out. 10/10 would buy again. Not sure if it is standard practice but they even threw in a couple extra.
I was extremely pleased with the bookmarks printed. I customized them and they were exactly as I anticipated right down to the color!
Easy ordering, fast response, professional quality, all at a fair price. Nice website, quality customer service with easy to work with staff.
My previous orders are a cinch to reorder and when you need to talk to a person, they're there too.
Ordered months ago and the took the money there and then and no email and no product three months later!
Just a scam!
Great experience ordering bookmarks for a school event. Came quickly and printed well.
We use these stickers for our coffee cups! They're great!
Did a great job on my order. Helpful staff. Co vetted an old.JPG file to vector image for minimal charge. Very happy with the results.
Excellent experience with the design and order process.
Easy to work with, quality products, quick turnaround.
I ordered flyers for my nerw company with Print Place. My flyers turned out great. Im very happy with my purchase. Thank You Print Place
We ordered name tags with our logo on top. The finished product was perfect! Quality of tag is great. Fast turnaround. Highly recommend PrintPlace.
The order was produced with perfect color match and quality and delivered quickly, as promised.
My experience was great and easy and will order again.
I reordered forms and it was so easy to do...everything was there and simply to do!
The service and the quality of the product was exceptional.
Print Place always gets my order completed and shipped to me quickly.
Overview
PrintPlace has a rating of 4.1 stars from 69 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrintPlace most frequently mention and customer service. PrintPlace ranks 35th among Printing sites.
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- Arlington, TX
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Business History
Our customer service team members are here to make you happy. Our helpful representatives are on-site at our print shop in Arlington, Texas.
The PrintPlace.com art department is comprised of graphic designers whose technical skills are unmatched. They are meticulous about carefully checking every single job before it prints. They will alert you if there are any issues with your bleed, resolution, or other areas. This extra quality check assures you that your artwork will print well.
After your job passes our art check, our pre-press, press room team and bindery staff take care to make sure your order turns out right, every time.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members