Shortly after my wife's mothers 90th birthday celebration o\the professional photographer sent a digital folder to us. I choose Printerpix to prints a rush order that would be a collection of the family and placed three orders over $300 with the expectation the prints would closely match my uploads and their preview picture. That was far from what I received. All of the prints lacked color and vibrancy. I attempted to get a refund and even mailed the prints back in the original package.UPS contacted me and said the package was returned because the address was vacant. They responded that my dark uploads was the cause of the dark prints. No refund!
Printerpix always has done a superb job for me: photo books, mouse pads, picture books, canvas pics, cards!
Excellent work … beautiful & accurate picture reproduction! Always helpful at customer service as well! Thx Printerpix
Ended up being way more expensive with $12 minimum cost shipping. However, excellent customer service when there was an issue with my calendar they did a replacement order at no cost and shipped it back out right away.
Ended up being way more expensive with $12 minimum cost shipping.
Everything was great except the shipping tracking. It said they were working on my order the entire time until a day or two until it actually arrived. I paid for rush shipping and it arrived a day after expected (which is fine) but for it to still say they were working on it that far into the process stressed me out.
I bought 7 books with a Groupon, but had to pay individual shipping on each book. That is ridiculous.
Service was okay tracking number always said label created but awaiting pick up. Took extra long
I really like the product. The colors were not quite as intense as I had hoped. This probably was because of my picture quality. I was able to mount it easily. The service and delivery was quick.
So far very good but just ordered and it's my first time so we will see what the product is like and how easy it is to get
The user interface was easy to understand and very friendly.
The only thing I would say is I placed the order on July 22nd and didn't receive until August when the website said should only take a week at most. Not a big deal but better communication or better timeline expectations would have been nice.
The user interface was easy to understand and very friendly.
Loved the website! So easy to save any progress I had made and leave the site when needed, and then return later. The ease with which I was able to assemble my calendar was perfect. My only suggestion is to add the feature of being able to zoom in on pictures or the calendar pages for those of us who are working on our cellphones. HOWEVER: the shipping and delivery time leaves A LOT to be desired. I received my product over 3 weeks after I ordered it, when the original delivery estimation was only 9 days. I had to contact the help center 3 times before a USPS label was provided to me, and another 3 days before USPS informed me they had the package. And shipping was expensive as well.
Easy to use format and the quality was very good. However, the emails I received indicated production time was 3-5 days, and then another 3-5 days, and then another 3-5 days. It took much longer to receive than anticipated.
I ordered two picture blankets. The assemblying of the pictures was fairly easy. The final product was excellent and the turnaround time brief.
Very lovely and very easy to navigate and love the canvas portrait I received
Very much satisfied with PrinterPix order. Initially my order was placed to my old address and when I contacted customer care they resolved the issue and I received the order a day prior to the initial delivery date and it is exactly on my Son's birthday. Very happy over all.
Everything looked great and shipping times have improved greatly. Thank you!
Shipping times have improved significantly and it's noticed! Thank you! I like site clip art improvements. Add more vacation themed art please! Beach, travel, adventure, food, drinks etc!
Great service. Easy to order and quick delivery. Happy with my purchase. Thank you!
Excellent job. Thank you! Our pictures turned out beautiful and enhance our workspace. We will absolutely use Printerpix over and over again.
I was trying to place a calendar bulk order but my computer was going downhill rapidly and I had to frequently contact Printerpix for assistance. Their guidance got me to the finish line, so much so that my order was delivered days before anticipated.
Web site easy to navigate.my photo on metal looks great. I will order more in the near future and recommend this photo store to my friends and family.
The blanket turned out perfect! The pictures were exactly what I expected!
Overview
PrinterPix has a rating of 3.5 stars from 4,818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 3rd among Photo Printing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members