The service is always quick which I appreciate. The pictures always look great.
The website is easy to use. The products are good quality at a good price. They arrived on time.
I used a Groupon for this purchase and it was a smooth process. The delivery was quick too.
On 12/12/18: First the website wouldn't upload the picture I wanted, then it kept freezing and crashing. After 2.5 hours for uploading a single picture and designing the 20x16 metal print I went to checkout to finalize my order. Selected shipping that promised to have the single item delivered before 12/21 (before Christmas) and checked out. A few days later I receive an email saying it will be delayed until 12/24. Still before Christmas, but my family is going on vacation 12/23-01/02 so no one will be home to get the item inside out of the rain/ snow and it will get ruined. And then the following day I get another email update saying it was further delayed and won't be delivered until 12/26! After Christmas! So i logged onto the live chat customer service at about 9:30am and waited in cue as I was #7 in waiting. At 9:38 I started talking with "Clemencia." I explained the issue and she sent me the tracking number and link to track my package... Not helpful. I obviously already could do that as I knew it was delayed and was getting tracking updates. So I restated the issue. She "kindly requests that I wait for my package to be delivered very shortly." 2 weeks from the shipping date is not "very shortly." The FedEx site says that it should take 4 days to ship from where they are to my home in Illinois. So why are they telling me 2 weeks? In the end all I was told is that she would "escalate it to the team" and they would try to get it to me before Christmas...
I hope that all the people they are doing this to stand up for themselves and not allow it. Don't promise delivery by a certain date of you can't hold to it. Especially around the holidays.
The high quality was espectec by me. The finish was also as expected.
Any problmes with the transport. In any case, thaks a lot
It went smoother than I thought. I got it in due time.
The cards turned out great and will work well for the occasion.
Creating the book was easy, Shipping cost is too high. The spine of the cover has two dents in it.
Easy to use and fast process. I loved the pictures and all the backgrounds turned out super well.
I loved the quality of the cards, the coating was perfectly lush.
Really great quality and delivery was not long. Overall really good
The corners of the edges arrived damages.The color and quality is good
Wonderful product! Great customer service! Thank you!
Worst business I've ever dealt with. Ordered fleece sent poliester. Ordered a 50X60 sent a 42X54. Terrible quality!
Exactly how I designed. My daughter love her graduation gift
Excellent quality books! Thank you! I would definitely recommend!
Thank you for replacing the items! Greatly appreciated
Do not by the PrinterPix Groupon for $5 printed throw, they charge $25 for shipping! Bad deal!
I was sent a 2025 calendar a second time when I ordered a 2024
Overview
PrinterPix has a rating of 3 stars from 4,838 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members