When trying to extend the Groupon I had, Jessica was very helpful, she extended the expiration date longer than I anticipated.
The book was perfect and the picture quality was perfect. I love it so much!
Good experience. Site easy to use. Arrived in timely manner. Photos clear.
Pictures could have come out better quality. Outside looked good.
So I just received my orders today (two canvas collages) and I LOVE them. I got them as surprise gifts for my parents, and I'm giving to them tomorrow. I bought a groupon for this, and the process was seamless. Using printerpix's interface on the website was pretty simple and I enjoyed working with the different formats to decide which ones I wanted. I had to play around with a few of my pics- reduce size, etc - to make them fit. But it all worked out.
The one glitch I encountered was that I placed my order like the day before everything went crazy with Covid-19 (I think the NBA shut down the next day). With all the restrictions, etc that came after, my order seemed to be delayed. The FAQs on the website stated that 15 business was the average "longest" that orders took to process, but once mine went over that period, I reached out. I understood that COVID-19 probably was delaying things, but it would have been nice to get a proactive update.
Anyway, my order arrived today (placed it on March 11th, received it April 17th) - that's a bit longer than I expected, but i must say - it looks good! I am super impressed with it. And given that I had some old/kinda low quality pics in one of my collages (an old pic from the 1940s of my grandmother), I was worried the quality may be a little rough. NOPE! All the pics look good. Yay! So, I recommend them!
SO, this is long, but needless to say, I'm happy. And I'd defintiely order from them again. But serious heads up, it took over a month to receive. Not sure if that was simply because of COVID or because they're just a little slow - either way, will use them again, but definitely will ensure I don't have time constraints!
I love how easy this site is, it is amazing! Shipped on time as well.
Disgraceful customer service. Goods never arrived after 30 days. Still chasing a full refund 3 months later! AVOID AT ALL COSTS!
I spent hours crreating a photobook. I opened it 5-10xs and the pages are coming out of the book. Print is nice but the book falls apart!
Very easy to navigate site. Will see how the product looks when I receive.
I ordered a blanket, which came 3 weeks later than told. IT CAME RIPPED AND WRITING WAS BACKWARDS!?!
I loved everything offered! It was beautiful, my grandma loved it
Easy to use and order. Product delivered quickly and is of high quality.
Clemencia. A went above and beyond to answer my questions and give me some promise that i will have my packages by Christmas! THANK YOU SO MUCH!
Answer: Do not ever trust this company. They need to go out of business.
Answer: I don't think corporate exists I dont think this is a legitimate company. I have reported them to PayPal and groupon will also be reporting them to my attorney general office
Answer: I talked to customer service today because my bar was red and at 0 and she said they just gave it to ups and she sent me a tracking number
PrinterPix has a rating of 3 stars from 4,838 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.