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PrinterPix

How would you rate PrinterPix?
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Nevada
2 reviews
0 helpful votes
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Not satisfied
June 22, 2024

Not satisfied. The metal picture was not at all what I expected.

Date of experience: June 12, 2024
Arizona
1 review
0 helpful votes
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It was simple and very well done!
June 25, 2024

It was simple and very well done! I would use PrinterPix again!

Date of experience: June 15, 2024
Illinois
1 review
0 helpful votes
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It's the perfect Father's Day gift
June 25, 2024

It's the perfect Father's Day gift. It turned out great! Thanks!

Date of experience: June 15, 2024
California
1 review
0 helpful votes
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The picture quality is fantastic!
June 25, 2024

The picture quality is fantastic! We always use Printerpix for our canvas collection.

Date of experience: June 15, 2024
New York
1 review
0 helpful votes
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Love the quality and feel of my photo book for Father's Day. Perfect gift

Date of experience: June 15, 2024
Missouri
1 review
0 helpful votes
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Bad
June 15, 2024

You did the edge wrong and when I asked for a replacement you sent one that was also done wrong

Date of experience: June 5, 2024
Arizona
1 review
1 helpful vote
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I purchased 7 photo books vouchers directly from Printerpix via Facebook. First, there was no instructions on how to create the photo book and it took hours to be able to fully understand their process. I had to go back to the beginning numerous times a start over as I learned how to better create the photo pages by trial and error. Called for help in placing the order as the instructions were so poor I couldn't complete it. Their representative's accent was so strong I couldn't understand a word she said. After nunerous repeats I got what I thought was an answer which turned out to be wrong. I finally placed my order (remember I had 7 photo books!) after I figured it out myself. Hours lost! My real complaint is that I will not receive the books by Christmas. I've called at least a dozen times. Got hung up on after waiting 45-50 minutes 7 times. The times I got to talk with someone there was no sincerity and no answers to when they could ship. Again their accents were too strong for a conversation. I actually said I would pay for overnight shipping to guarantee delivery by Christmas. They said it wasn't necessary as I would receive all 7 books on time. Today is Christmas Eve and no photo books. I got 7 separate emails indicating that they have been shipped. The tracking says they are still in Florida waiting for the USPS to pick them up. That's been 8 days. I've emailed them with detailed complaints and all I got back was a boiler plated letter that didn't address one single issue of my concerns. Then their email mailbox got full and was never emptied for days. I stopped trying. Bottom line- the Grinch finally stole my Christmas and unlike the movie my family won't have a Merry Christmas of the like that I had planned. DO NOT BUY ANYTHING FROM THIS COMPANY

Date of experience: December 24, 2018
Hawaii
1 review
0 helpful votes
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The fleece blanket turned out great
April 20, 2024

The fleece blanket turned out great. It took a bit longer than I thought to arrive but worth it!

Date of experience: April 10, 2024
Wisconsin
1 review
0 helpful votes
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The first blacker had spots and you replaced it graciously and I thank you. The second is perfect.

Date of experience: June 13, 2024
California
2 reviews
1 helpful vote
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Everything came out beautifully
June 22, 2024
Updated review

Everything came out beautifully. The canvas is great quality. The mug arrived fast and looks great.

Date of experience: June 12, 2024

Overall good but could have been better.
June 20, 2018
Previous review

Ordered voucher on living social and then made it on their site. 2 of the pictures all professional said resolution is poor but actually came out great when printed so I'd just ignore the warning. I did have pictures with the sure constantly swapping around the pictures when I tried editing other parts of it and ended up actually putting a picture twice when this happened right before checkout and I didn't notice. They say they will email you when item shipped but I never got an email and I was supposed to have the item by Father's day due to when I ordered it. The site said dispatched but nothing else. I didn't receive it by Father's day so I printed the preview and gave that with a note that it was arriving shortly. I tried contacting them on two occasions and only got a response the second time but they did let me know the item had shipped apologized and gave me a tracking number. The item came in that day (today) 2 days after it was supposed to arrive but in the end the blanket was amazing quality and with the trouble. I was able to get over all the customer service and site issues once I saw the product. Though I do wish the living social mentioned the outrageous shipping costs. After shipping was included it was only a few cents cheaper than Walmart. But again the quality and overall product are with out a doubt worth it.

Date of experience: June 19, 2018
Florida
1 review
2 helpful votes
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I ordered a 20 page book on Black Friday and didnt receive it until after Christmas and it was a Christmas present. Customer Service was very poor!

Date of experience: November 11, 2017
Maryland
1 review
0 helpful votes
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Loved the process very easy and the pictures
June 21, 2024

Loved the process very easy and the pictures
Look amazing. Highly recommend

Date of experience: June 11, 2024
California
1 review
0 helpful votes
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Great prints, worth the wait
June 15, 2024

Great prints, worth the wait. The interactive process involved in editing is really appreciated.

Date of experience: June 5, 2024
Arizona
1 review
0 helpful votes
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The blanket looked great and arrived on time!
June 24, 2024

The blanket looked great and arrived on time! Highly recommend

Date of experience: June 14, 2024
North Carolina
1 review
0 helpful votes
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Very good though easy to lose Groupon deal if not careful. Lovely when it arrived.

Date of experience: June 14, 2024
Florida
1 review
0 helpful votes
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The blanket was amazingly gorgeous
May 16, 2024

The blanket was amazingly gorgeous. Very soft. Little thin but all in all great size as well

Date of experience: May 6, 2024
Washington
1 review
0 helpful votes
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Love Printerpix...
June 24, 2024

Love Printerpix... always great quality.
I have shopped here for 10 years!

Date of experience: June 14, 2024
Nevada
1 review
0 helpful votes
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I ordered it an it came very late that I missed some of February, other wise the product was fine

Date of experience: June 4, 2024
Washington
1 review
0 helpful votes
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Was not able to use the coupon that was promised
June 14, 2024
Updated review

Was not able to use the coupon that was promised. Pictures were great however!

Date of experience: June 4, 2024

It wouldn't let me use my $20 voucher code
December 31, 2023
Previous review

It wouldn't let me use my $20 voucher code.

Date of experience: December 31, 2023
Oklahoma
1 review
0 helpful votes
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Loved the Christmas & Engagement cards I ordered
June 14, 2024
Updated review

Loved the Christmas & Engagement cards I ordered. They were just as I wanted.

Date of experience: June 4, 2024

My order was exactly as I designed and beautiful!
April 26, 2024
Previous review

My order was exactly as I designed and beautiful!

Date of experience: April 16, 2024

Overview

PrinterPix has a rating of 3 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.

service
258
value
233
shipping
242
returns
140
quality
192
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15,188 reviews
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