Aishwarya was patient and kind helping me with an order I had to cancel. Thank you for taking the time to make sure I was happy.
I was very disappointed my package never reached me after I payed for 2 day shipping. But, Aishwarya was very helpful in getting it figured out.
Overcharged and he help me figure out why. Didn't realize u had to separate vouchers. Problem solved
Shipping is awful. No human contacts or customer service. Still waiting on my blanket and now afraid of what its gonna look like.
Patricia is amazing... exemplary... wonderful customer service! I look forward to doing business again with your company!
Syed was very helpful and answered all my questions. He has amazing customer service skills. Thank you so much
Nancy went over and above helping me with my query. Was extremely helpful. Would highly recommend. Thanks so much!
Patricia was very helpful and efficient in answering my question. Thank you. I would highly recommend.
Plates cheap & the pictures were poor. No return policy and refused refund. Stay away, a $204 mistake
Just never send your order. Been waiting since Jan! I have called, emailed and tried to live chat. Beyond frustrating
Lost my package then refused to refund or send new one been over 17 days no product and keep getting run around do not use this company
Have been waiting for four months already and still haven't received my purchased product. Had contact with Printerpix several times.
Dreadful company to deal with! Awful customer service. Really unhelpful staff. Time of delivery terrible.
The change your shipping rates and later now one know what happened! Never use this website for anything. Poor customer service...
Patricia helped me outstanding/ without her weeks of work would be for nothing. Patience, friendly, quick.
Do not use this company. Cannot contact them at all (via email, chat or phone) if there is any problem. Poor quality work as well.
L had a problem and got excellent help from Nancy. Printerpix is getting better every year. I have used it for more than 9 years.
Nancy and Jessica helped me clear up a problem with our last order of Metal prints. They both did an excellent job.
Nancy sorted my problem today - really good service and kept me informed all along the way when things were taking a bit long! Excellent!
Customer service outstanding! Fast reply's and got my problem sorted. I was communicating with Mathew.
Overview
PrinterPix has a rating of 3 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Susan W.,
We are so happy to hear that Aishwarya was able to help you cancel your order and appreciate your feedback. We hope that you love your products and hope to work with you again in the future.
Best wishes,
Printerpix