I paid for the pillow to have the photo on both sides. Arrived with only one side done.
Arrived a week late but it was still such a cute gift! Would recommend purchasing well in advance.
Service was great! It was a surprise for my wife and all 16 pictures came out great. Couldn't have asked for much more.
Great service, very responsive and answered all questions. Mario was very patient and helped me understand the process. He was great!
It came fast, on time & it looked (&felt) like a soft quality material.
Great site! The canvas print was exactly what I wanted and quality was excellent.
I purchase 3 Groupons, for 3 books (presents for my grandchildren). I took time to make the books and was so excited. Tried to purchase but website glitch. Again. And Again. And Again. This was the first week of JAN
Contacted customer service. Was told to do x, y, z, etc... Did ALL those steps, numerous times, numerous computers. NO LUCK
Contacted customer service. Told to do the exact same thing. When I repeated the steps, still no luck I contacted them again, with screenshots.
This time the rep actually admitted there is a problem. He generated the shipping invoice, I had to send another screenshot that I pd it. Thought I'd be getting my books now! NOPE
They said because I had an extra sheet on each book, I would have to redo the book. I offered to pay for the extra sheets. They sent me an invoice DOUBLE what it should be.
I have been trying for OVER A MONTH to get them to send me a corrected invoice. There is NO response now.
THEY OWE ME either my books, or my $30.
THEY ARE A RIP OFF COMPANY_ I repeat DO NOT BUY ANYTHING FROM THEM
It was a lot smaller than I expected it to be but my dad loved it so that's all I really care about
It was to small for the price I paid. I feel you should make the blankets a little larger for the price.
This is a scam they do not answer the phone and they do not refund your money do not buy anything from this company
Was overall good. Picture came in bent though in top left corner.
Thank you so much Maaz you were so helpful today! I really appreciate how quickly you helped me today
$30 to cancel your order! They even did not started processing it! $30 to cancel your order! They even did not started processing it!
Pictures are vibrant and clear, and the blanket is so soft! Impressed with the quality
Good quality and prompt delivery. Would order again. Thanks.
Very friendly and helpful. I called twice and both times I was extremely satisfied with both reps I spoke with.
I have used groupons and purchased metal prints from several stores: Printerpix,
Ramco Lifestyles, ImageCom.com and another company I forgot. The metal print quality is the BEST on Printerpix. The Ramco & the Image ones were printed on a thicker piece but it was not really metal. Because of the thickness of the photos the light did not shine through and aver these photos like it does on Printerpix photos. We also used the 4th company whose metal prints were thin like Printerpix but the inc they used did not deliver the vibrant quality Printerpix does. I mean the landscape photos we have printed are vibrant and the colors are rich and it is breathtaking! That is the best. The draw back is as follows: the other companies have thicker prints and ship them packed very well so the pics arrived without bending. Some of the metal prints from Printerpix arrived bent. We had to have 1 photo mailed to us 3 X b/c our aweful mailman was able to bend the package to get it in the mailbox and so he did and ruined the aluminum thin metal print. So the packaging from printerpix should be thicker and more sturdy to prevent shipping damage. However, again the quality of their prints is AWESOME!
Manika N was helpful and kind when working with her this morning 12/10/208. She help fix things when my Groupon order wasn't working correctly.
Quick process and I received my order intact I plan to re-order with this company
Fast shipping and the quality is fantastic. The perfect gift and made the entire family smile. :)
Overview
PrinterPix has a rating of 3 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
DearNetty,
We appreciate you taking the time to share your feedback with us regarding your recent order. I want to assure you that we take all customer feedback very seriously,
I am so sorry to hear that you are not satisfied with the size of the blanket you purchased. I understand that you feel that the blanket is too small for the price you paid.
I would request if you could reach us out at resolutions@printerpix.com with your order details and the issue you faced with us. We will look into it and resolve the issue and compensate you in the best possible way.
Thank you,
Printerpix!