PrinterPix

This experience was delightful it's a birthday gift for my husband and I know he'll enjoy it forever

I recognize her competencies and knowledge in that organization, well done!
Appreciate her support and communication

OK - In view of the fact that I have read a number of quite negative reviews of Printerpix I feel it only fair to add my experience.
Firstly and most importantly my photo book arrived today barely a week after I ordered it and the quality was as good as several other companies that I have used in the past (at a far higher price) I used a Groupon deal and paid for an upgrade of paper quality. I cannot comment on what the quality would have been without the upgrade but I have to be honest I couldn't see any marked improvement of the "standard" paper of other companies products - next time I will simply use the standard paper.
But clarity and colour reproduction were extremely satisfactory in my opinion.
To be balanced I will mention the negatives: the product can only be prepared online as opposed to other companies where you download the software and prepare it on your own PC. I had difficulty saving the product as it became larger and I was worried it may crash at any time. I would often get 3 or 4 error messages when trying to save and the process would take ten or twelve minutes before a successful save. I contacted their customer service by phone and after a 10 minute wait got diverted to a Spanish speaker as the English line was busy. He couldn't speak English other than to say call back in 10 minutes. On calling back I got a French speaker - same result. Telephone support is AWFUL and they need to fix this. I reverted to email and got a reply in about 2 days which offered little in the way of help.
I gave up and just persisted with the save problem until I finished the book and submitted it. The order process was very easy and worked well. Acknowledgement of the order and updates on progress were good and as I said - the order arrived in about a week.
In summary - the quality of the product is as good as other companies but the software is harder to use and the customer service needs serious improvement. Would I use them again - depends on how good their offer was - I would probably look elsewhere if I'm honest - but I wouldn't rule them out.

I ordered one of the face masks with lower half of my actual face printed on it. There were issues using their order portal, first of all, which should have tipped me off. I sent in a help message. Days later, after I had managed to get an order in and processed--or so I thought--I received some grandiose response saying that COVID-19 had caused delays--which they claimed were to be expected anyway--but more than most, because their "company" was run on three different continents in three different countries. That was enough for me. I sent an email requesting that the order be canceled if any portion of the product was to be shipped into the U.S. from overseas. I believed it was a U.S. company when I placed the order. We've all heard enough horror stories about contaminated and defective PPE. I got a confirmation with a case number attached, and that was the last time I heard from them. After waiting a reasonable period of time, I sent one and then two emails requesting that the order be cancelled with a confirmation number provided. Never got them. Never heard from the company again until last night, when I got a message saying my order had been "dispatched." I emailed customer service. No response. I began calling their customer service this morning from the U.S., because they--I learned--are in England. The man claimed the masks were shipped from Florida, but this doesn't mean the masks were made in the U.S. I was placed on hold, then hung up on. I called back at least four more times. The call was deliberately disconnected two times. Another time, I was put on hold and the last time, the same man answered--Derek was the name he gave-- but the connection was so poor, I could not hear what he was saying, and he put me on hold again. Then the call was disconnected. DON'T, repeat DON'T order anything from the company. They are totally unreliable. Certainly unprofessional. Maybe even scammers.