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PrimeStyle

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New Jersey
1 review
1 helpful vote
Follow Thomas H.
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Prime Style is synonym to quality, and it is the name you can trust. I discovered this when I ordered first earring for my daughter. As I had limited budget, so I had to look for low cost diamond, but at the same time didn't want to compromise on quality. I searched for stores but couldn't find one. I thought to look for online diamond jewelry stores. I had many options, and I was confused which one to select. I read reviews of certain online stores and found Prime style best reviewed. I found users review quite genuine and interested, so I was impressed by customer's comments. They appreciated Prime Style and also advised others to shop from Prime Style.
I thought to give it a try. I saw few designs, and they were simply wonderful. There are many sections with a vast range of jewelry items that one can try. I decided my budget and switched to section marching my budget. I was amazed, even lower sections have such incredible designs. There were a large number of collections, and it made me confused, so I called customer care service and told them what exactly I needed. Honestly, the customer care of Prime style is extremely helping, and one of their executive David cleared all my doubts. I told them my daughters taste and which type of design suits her. I got many suggestions and David also told me what kind of designs would suit my daughter and what kind and type of diamonds should I get.
The information was truly helpful. I finally made my decision and ordered a beautiful earring for my daughter. After three days, I received the earrings, when I opened the pack, the two earrings were sparkling, I was smiling. Prime Style also offered me discount, I paid the amount. My daughter was so happy to receive her earrings. She looked beautiful in those shiny, dazzling diamond earrings. I checked for the diamonds, they were original, and the quality was the best. Now I would recommend all the reader to buy your jewelry from Prime Style as they genuinely believe in quality and trust.

Date of experience: May 15, 2013
GB
1 review
2 helpful votes
Follow Erna J.
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Few years back I was looking for my engagement ring. I had been looking for something of good quality and cheap price, and this was when I was introduced to Primestyle.com. Since then, my choice for diamond jewelry is Prime Style. I had been on vacation and lost the diamond during the sea surfing games. I remembered that Prime Style sold loose diamonds and I immediately called the customer support on returning home. My ring had a unique shape of diamond, and it was in the color of pink. It is a very rare shaped one, and I never knew if I could get one. I related all these to the customer support executive Michael. He listened to me patiently and said that he would check if he could get the diamond of the size, shape and carat I had mentioned.

After 2 days, I received a call, and I was informed that the stone was available, and I can have it cut in the required shape. I placed an order and in 3 days, the stone reached me. It was pink in color, and the size was exactly, what I had wanted. The carat too was satisfactory. I had taken the stone and had it cut to fit into my ring. It now makes my ring fit back into my fingers, and I love that ring. I had never heard of a customer support service that is very friendly like Primestyle. The people over there are eager to help. It is never a hassle talking to them. The prices are always cheap, and it is not going to burn your wallets. The quality is what takes me by surprise. When I showed my ring to my husband Matt, he was very happy and surprised to see the dazzling diamond, and the ring was looking almost as a new one. Prime Style is definitely a place worth to buy diamonds and diamond jewelry!

Date of experience: May 19, 2013
California
1 review
1 helpful vote
Follow Alberto S.
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When I and Audrey decided to tie the knot, Audrey wanted to have beautiful diamond wedding bands. She always fancied them. We had enough money to go for the diamond bridal set. However, the problem was we never had time to do shopping together. I am an entrepreneur and need to travel a lot. Audrey is an artist, and she needs to be on her work even on weekends.

We had planned a month long honeymoon, which meant all our weekends are also meant for work. It was then Audrey convinced me to go for Prime Style, a site for diamond jewelry. I was reluctant. But, I was forced to and so I said I would get my ring first and check the purity. I went for Prime Style and was excited to see a ring that looked great. When I saw the price tag I was clearly overjoyed. So, I placed the order immediately. On the 3rd day, the ring reached me. I had to take it to an appraiser on the weekend. He assured that the quality is excellent, and I was delighted that I got more than what I paid for.

So, I asked Audrey to be with me when I placed the order for her bridal set. We got the engagement ring and the wedding bands for the price of one. Then Audrey went for necklaces and earrings. I felt it was easy to choose jewelry this way. I can actually decide on the excellent collections. I placed an order and waited for the products. On the 4th day, we got all the jewelry. What annoyed me was that the earring, a three stoned one, did not have a stone. I called up the customer support and told them all about the problem and again we had only a week left for the wedding. The executive made a note of everything and told me to send the earring right away to them.

The next day, I was told that the earring will be mended for no charges and will reach in another 2 days. But it reached us only on 4th day because the quality check had to be made. It was a perfect set for my wife, and she loved the jewelry. Everyone never seemed to miss the fine jewelry, and we with no second thoughts recommended Prime Style. It was a wonderful experience, low prices, excellent quality, good designs that are something Prime Style reminds me of.

Date of experience: April 27, 2013
California
1 review
1 helpful vote
Follow Trisha D.
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Our son and daughters completed graduation on the same day, they are triplets and everything happened more or less on the same day. Our son was to take up a job in New York and daughters had planned for moving to another state too. Now we have planned to host a graduation day party. My husband Roger wanted to give away from gifts to them, and after thinking over it for a few days; we decided to get diamond jewelry for them. We could not get them anything expensive from the day they started to go for higher education.
So, this was the opportunity to get them something special. We had a limited budget, and we had to go to each shop and inquire. It was then our neighbor told us about Prime Style. We are computer savvy, so we reluctantly went to the site for diamond jewelry. Trust me; this is the easiest place to shop. I had no problems at all, and all the instructions were clear. First, we decided to select for Alex, our son. We got a ring for him in 18k gold, and we got it for just $730. It had a round cut diamond and looked perfect.
For our daughter Sarah, we got a color stone bracelet. It was of diamonds and rubies. It came just for $879.1 carat diamond jewelry for this cheap price, I could never imagine. For Jenny, our other daughter, we got the diamond pendant for $860. This had a diamond of 0.95 carat. Still we had $700 left from the original budget we had framed. So, my husband Roger asked me if he could buy an earring for me. I got one pretty earring for $470. It had a 1.20 carat diamond. The diamonds are of a round cut. It was of the white gold metal.
We decided the budget after visiting so many local shops, and we are in reality amazed to get such fabulous offers. The third day, all the jewelry, arrived in a neatly an elegantly packed jewelry box. I really fell in love with the very packing. Sarah liked them but suggested an appraiser's view. When we took them for quality test, all of them were good and as same as assured by the company. The design and style were great. You can never get such quality diamonds for such a reasonable price elsewhere. It was a nice shopping that we had.

Date of experience: April 28, 2013
Canada
1 review
0 helpful votes
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Diamond semi mount
April 25, 2017

Excellent quality and sparkle of diamonds and style of band. Would definitely recommend this company for your ring!

Date of experience: April 25, 2017
Washington
1 review
1 helpful vote
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Very pleased
February 22, 2016

I'm very pleased... my wife is very happy as I am very happy with the ordering process and price of the ring. It was clearly worth the 7 day process!

Date of experience: February 22, 2016
Washington
1 review
1 helpful vote
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Love it
November 24, 2015

I buy all my jewelry here! The staff are nice and their are the best I saw and I visit almost every jewelry store on every mall I go

Date of experience: November 24, 2015
New Jersey
1 review
1 helpful vote
Follow Larry D.
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My engagement was near, and I had to select the best engagement for my partner. Money is no issue for me and what matters for me is good quality and classy look. As I was busy in other preparations, I decided to go, for online jewelry shopping to save some of my time. Some of my friends referred me Primestyle.com. I checked Prime Style and found its jewelry items quite interesting. I asked my partner about her choice. I searched for the same, and I went to high range section. I searched for diamond engagement ring. Though there were many designs, but I wanted to go for single large diamond ring.
After searching the site, I came to know that I can make my own design also; now this was my chance to make something unique for my partner. I talked to customer care service for help, Michael assisted me and guided me how I can make my own design. His suggestion was useful that helped me in deciding to choose pink diamond of oval shape. I gave platinum base with golden lining and large diamond stud on it. I gave them size and provided my engagement date so that the delivery couldn't be late. I was so engrossed after imagining that how beautiful it will look in Kathy's finger.
I ordered my choice and made payment online via credit card. The transaction was smooth, and I was confirmed that I was paying for quality product. I was assured of the timely delivery of jewelry. To my surprise, I received it just after two days, now I had more time to gaze on my jewelry. I opened the box, and it was exactly the same I imagined, in fact, it was more beautiful than my imagination. The diamond was of top quality the platinum base was shiny and gold lining complemented the ring. The diamond was pretty and sparkling, it looked classy and expensive also. When I showed that ring to Kathy, she was more than happy and excited. Prime style has done a great job of making my engagement day special.

Date of experience: May 16, 2013
Washington
1 review
2 helpful votes
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Great service!
March 25, 2016

I love my ring! Looks exactly like on the picture.
Very good customer service. Will definitely buy it again!

Date of experience: March 25, 2016
Minnesota
1 review
19 helpful votes
Follow lou h.
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I have had a very disappointing experience with my ring purchase from PrimeStyle that I would like to share with consumers.
I had ordered a ring and was told that it would be 3-4 days to have it delivered to me. The payment for the ring was taken out of my account that same day that I placed my order, February 4. The ring did not arrive until 8 days later. When the ring did arrive it was extremely flawed with low quality yellow stones, grade K-M and gold which has fractures in many areas creating a number of points where breakage was inevitable. This I was able to see under a simple jewelers loop.
I returned the ring the same day overnight ($ 75) cost incurred by me, shipping with insurance, which PrimeStyle required. I also called and informed them of the reason for the return.
The ring was received back in New York on February 13 and I did not hear from the company until February 20, to verify return and discuss replacement. I ordered a new ring that day, requesting better quality stones H-I and to have one of the sales managers, David, examine the ring prior to shipping.
This entire process took an additional 7 days and additional $ 275 to complete.
The ring was shipped back to me 2 day air (4 days over the weekend) and arrived Monday March 3 in the afternoon, for a total order time of 28 days or 24 days more than what was initially promised and $ 275 in additional incurred costs. Upon receipt of the ring, there is a crack in one of the prongs holding the center stone and two of the side stones have chips, there are two stones that are yellow in color, the additional 12 are white, I paid additional money to have matched H-I color. I AM VERY DISSAPOINTED.
Remember "You get what you pay for". "Buyer Beware"!
LH/Minnesota

Date of experience: March 3, 2014
David Y. PrimeStyle Rep
over a year old

Firstly, Primestyle would like apologize for any inconvenience you have endured throughout your purchasing process.

We are a manufacturer; therefore each item is made to order. The making and completion of the item needs to pass multiple inspection points.

Also, we advice our customers that each item takes 3 – 4 business days to be completed and shipped, this time may be extended if it falls during a weekend. Hence, any or all of these points could have been contributing factors for your 8 day delivery.

We are located in New York City and during that week we had severe weather issues the entire nations logistics was affected, aside from it also been our busiest week of the year.

Why did you choose overnight delivery? We know this may be costly to our customers and this also the reason why it is not part of our return policy.
You failed to mention which stone you originally purchased since we also offer K quality stones through our website.

At Primestyle, our customer’s satisfaction is something we take pride in. If you could kindly provide us with your order number to better help you with this issue. We have many return customers and our return rate is a minimum, however mistakes do happen and it’s unfortunate. Once more, we would like to apologize for this inconvenience.

Nevada
1 review
1 helpful vote
Follow Brain B.
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I am sharing my experience with Prime Style. The site offers very good service. The site has a vast range of diamond jewelry items, and they are specialized in diamond rings. Rings for men are not available in good styles in the jewelry shops and on the other sites. This is the reason I wanted to shop with them. The products of Primetyle.com took me by surprise. I ordered the ring after seeing the picture, quality details and specifications. This was my first experience, and I had heard from my friends that it is great for diamond jewelry. So, I was sure about the quality and a certification accompanied with the ring.
I received the ring in a perfect condition on the 4th business day. It looked fabulous. I never expected it to be this excellent, but the ring exceeded all my expectations. I got 30% discount on the ring. On seeing that the diamonds are of good clarity and shape, I decided to go for the Primestyle.com site, to get some loose diamonds. I placed an order for the diamonds that would be easy to fit to my ring. I had later mended with my ring, and it came with the certifications.
Next time, I wanted to get a ring with sapphire stones for my wife. I chose a diamond ring that had 12 sapphire stones and round cut diamonds. It looked elegant, and the price was incredible. She was taken by awe when I presented her the ring. In fact, I never knew to get the jewelry for women, and I had got help from the customer support of Prime Style. All the times I had called them, they were supportive, and all orders are delivered in perfect shape always. You can try shopping with Prime Style, and you will be never letdown.

Date of experience: May 14, 2013
California
1 review
0 helpful votes
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I love my 3 stone diamond ring, I wanted 14k white gold, it looks like a light yellow gold, the ring is so CUTE, I decided to keep it anyway. I LOVE IT.

Date of experience: April 15, 2018
Canada
1 review
0 helpful votes
Follow Venessa H.
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Approximately 3 weeks ago I bought a pair of 1.5 carat radiant cut diamond stud earrings from Primestyle. They're in yellow gold, 18 karat.

So far I'm completely happy with them, they are really beautiful and what I expected. I have another set of studs but they're much smaller and less sparkling. They were a gift and I would guess they are about. 30 carat round cut. I'm not sure where my ex-boyfriend bought those, but I just really wanted a bigger pair that I can wear with pretty much everything. These ones I just bought from Primestyle are the perfect size, not too big and not too small and the radiant cut is one of my favorites because it really reflects light well so even if you end up with a small diamond it still sparkles. Luckily I didn't have to get small diamonds. I considered round cut diamonds but I think the radiant just looks so much classier and draws more attention because they are so sparkly. I have short, dark hair and they are really set off nicely.

I had actually initially ordered the 1 carat earrings (still in radiant cut) but sent them back after a day because I stupidly should have really ordered the bigger ones to begin with. I do like these bigger ones. Oprah had a pair years ago and she wore them a lot on her talk show and I always hoped I'd be able to afford a pair myself. The shipping was quick. I think I ordered the first pair and had them within 5 days. The second pair was the same I think. The return and the rebuying of the second pair were smooth. I'm sure they were happy I was upgrading and spending more money!

The backs are secure though I've added a little clear rubber thingy because I'm paranoid. It's clear and looks like a very tiny doughnut that slips in behind the back to make sure it doesn't accidentally get yanked off. I've lost so many pairs of earrings and those rubber back things just make me feel more secure. You can get these at places like Claires. They come about 20 to a pack and are a cheap insurance policy against having your earrings yanked off accidentally when you're taking a sweater off over your head or brushing your hair. Seriously I'm well acquainted with those scenarios.

Date of experience: May 5, 2014
California
1 review
2 helpful votes
Follow Aric y.
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PrimeStyle
October 15, 2015

I must admit I'm sure I'm not the only person to say this but - how many times have you bought something from the Internet and then been completely disappointed? I am almost 100% certain that I'm not the only person to ask this question, but for once I bought something from the Internet and was absolutely and completely satisfied. I bought my wife a pair of round Three stone diamond earrings and I have to say the that the price I paid was just ridiculous. I bought a pair that I thought she would like, and the retail price was almost $4000, the price ended up paying? Only $800. Now I know what you're thinking - you're thinking that I have absolutely no idea what I'm talking about when it comes to diamonds, but I have to say is he young man I worked in the German jewelry shop in the local mall and I know a good diamond when I see one. The diamonds in these earrings are easily worth four times the price I paid for them.

I know, I know, it's easy to say such a thing on the Internet because everybody is completely anonymous, but hand on heart, this is an extremely good purchase as far as I'm concerned - there is no way I could've bought anything vaguely close to this kind of quality for this kind of money in a retail environment. Obviously there is a reason that primestyle can sell their jewelry at these kind of discounts, and as far as I can tell it seems to be the fact that they don't hold any stock, they simply make the earrings to order when you buy them, which allows them to sell far less expensively than if you were buying through say a company like the Zales who hold masses and masses of stock and have to pay ridiculous prices for rent and staffing.

I guess that's one of the advantages of the Internet, now we have the Internet is possible for me to buy something from New York and make use of the savings you get from buying direct from the manufacturer without having to go there. I must saying I was a little worried in the first place, but overall this was such a good experience and I saved so much money, I have to recommend them.

Date of experience: October 15, 2015
California
1 review
1 helpful vote
Follow tommy m.
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"My fiance and I ordered our wedding rings from primestyle. They're *******, the white gold bands with embedded diamonds. We're getting married later this year. My first impression of the rings is that they're really good quality and look way more expensive than what we paid for them. We had shopped around A LOT, probably checking 15 maybe more jewellery stores and also looking online. We were waiting for a good sale at the mall stores but never really saw anything on sale we liked... everything just looked so samey-samey. I like that these bands are a little unique and I especially like the princess cut diamonds and how they're set into the band.

A big concern for me was fit and having to get them resized if they didn't fit right. Because we had been in to so many jewellery shops we knew what size we needed so we were lucky there. The rings fit fine (so now I just need to not gain any weight before the wedding!).

The little floating chat window thingy is kind of annoying on the website, but the chat feature was helpful at least for me, to help me decide between a couple of rings we had narrowed our choices down to. Once we decided on the rings we got, we considered customizing them and going with slightly bigger diamonds, but decided not too. A big thumbs up to the chat person because she was really patient with me. I also was worried about shipping and the safety of such high value jewelry going through the mail, but that was totally seamless and the rings came when we were told they would.

The VS1-VS2 clarity was right on (I've had the rings looked at and appraised for insurance) though one diamond in my ring had a tiny speck in it, but according to the appraiser, it's still a VS1-2. No one but me, with a magnifying glass, would ever notice it and it doesn't bother me at all.

Because I didn't actually get an engagement ring (long story, but I was given the choice of a horse or a ring and I chose the horse :), it was really important to me that we get nice wedding bands and I am totally happy with these. It was a lot less stressful than going into the mall for my fiance and I suspect he might use primestyle for future purchases, or at least I hope he will!"

Date of experience: April 27, 2014
Canada
1 review
7 helpful votes
Follow Clinton L.
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PrimeStyle is the perfect place to buy diamond jewelry is what I would say to all my friends and family. The first time I purchased from PrimeStyle was a diamond pendant. It was for my mom. She was in a corporate concern and always wanted something to go with her formal attires and informal dresses, as well. On her 45th birthday, I wanted to look for the exact jewelry she wanted.

I had no luck from the jewelry retailers. My friend referred me PrimeStyle. I was fascinated by the collection of pendants. I was just worried about the quality of diamonds and was not totally convinced by the certificates. However, the price convinced me, and I got the pendant in 6 days. I took it to the appraiser and was delighted to find that the diamond stones are of good quality.

Next time I needed no hesitation to shop with PrimeStyle. I wanted to get me a ring. I found one that was excellent. However, when I got it, it did not fit into my finger. I had to call the customer support. The executive was friendly and was intensely eager to help me. I got it resized for just $49. I wanted to inscribe my initials on it, and got it done for again $49.

The customer support that helped me through the process was genuinely helpful, and the friendliest executives I have ever come across. When my friends ask if the site is trustworthy, I never give a second thought and recommend them to go for PrimeStyle, without any hesitation. For people who are skeptic I even tell them about what my appraiser said. All these years I had never had problems with the jewelry being delivered on time. The pack itself is impressive.

I have not had an issue with the transaction too. It is perfectly safe to use your plastic money on this site. The site is free from hackers too. PrimeStyle offers all jewelry at affordable sizes and all jewelry is as same as in the images displayed. I have my engagement rings and wedding bands from PrimeStyle. I had been a repeated customer since 2006 and shopped 5 times for various reasons.

My friends too had been shopping the site without encountering any problems. I need not worry about spending a whole day in shopping. It is simply lying on the couch and getting into selecting the jewelry.

Date of experience: December 30, 2012
Canada
1 review
7 helpful votes
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Our 10th wedding anniversary was nearing, and I still had not chosen anything for Dyane, my wife. Dyane is fond of ornaments and diamonds are her favorite. I had nothing to do with this stuff. However, this time she insists I need to choose the gift myself, to impress her, and all in 10 years I could figure out was to come with some diamond jewelry.
I always go to the web for shopping my gadgets, and when thought about buying diamond jewelry online, I found PrimeStyle. This site had positive reviews and negative ones too. I thought of going into the site. Fortunately, I dropped in to find a huge collection. I preferred earrings. I chose one with diamonds and pearls in yellow gold. Dyane still says that the earrings are splendid.
Honestly speaking anything you choose from PrimeStyle is mind-blowing. It is easy to choose the jewelry from PrimeStyle even if you are shopping online for the first time. Never worry about the quality of the diamonds. Certifications accompany the jewelry. What impressed me most was the packing. It is neat, and my wife was completely taken by the very packing.
When I went into PrimeStyle, I had too much confusion about getting perfect jewelry and the images were fantastic that helped me choose the apt one. The actual piece was nothing different from the image I had seen in the webpage. Dyane was impresses and all her friends are now shopping with PrimeStyle.
It is easy and comfortable. You can use your plastic money. Another thing Dyane was surprised to hear was the cost of the earrings. It was much lesser than any of the retailers in the neighborhood. The pack of earrings arrived as mentioned in the site. Great experience was it. The only thing I keep thinking is why there were negative reviews as I guess these must be must be fake ones.

Date of experience: December 18, 2012
Maine
1 review
21 helpful votes
Follow Pamela N.
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My boyfriend let me pick out my wedding set and after reading a lot of reviews I felt it was safe to buy it from primestyle even though I had a few hiccups in changing the shipping address which left me a little weary I went ahead with the purchase. It arrived on date promised. Because it was diamonds, and because of the money spent, I had already planned on taking it to an appraiser to make sure it was the quality I paid for. I was very skeptical that the retails value was the $17,500 stated on the primestyle appraisel. The center. 80 carat was to be G-J in color, it was M and up next to a diamond G-J in color you could see the yellow clear as day. Actual retail value was $1,700. Guess there was a typo in the primestyle appraisel. Needless to say I was right on the phone with them to return the set. I do hope everyone who purchases precious stones on line does go and have a second party look at them. I did not tell the appraiser I took it to where I bought it, nor did he say anything negative, just told me what I did not get what I paid for. I have received my return email from primestyle and have filled out the form via email and returned. I am waiting on my call with further directions to return. I will not purchase another ring from primestyle as I was leary at first and should have gone with my gut feeling that I knew something would end up wrong. If they had gemologist working they would have clearly known the diamond was M and not G and the retail they stated was false. I will not take another chance with them with such a large and important purchase. If you buy jewelry from them, I highly suggest when you get it you take it to a jeweler and have them look at it. Hoping my return will go smoothly, if not, I will be back to write more.

Date of experience: January 5, 2013
Ireland
2 reviews
27 helpful votes
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I purchased a White Gold Diamond Trilogy Ring for my fiancé G colour and VS1-VS2 Clarity, when it arrived, as you will see from the photos it is YELLOW, I contacted Primestyle immediately and David laughed down the phone to me saying "You expect a GIA certified diamond for that price? HAHAHA" NO DAVID I WANT WHAT WAS ADVERTISED TO ME! I had also spoke to Thomas before making my purchase to ensure it would not be yellow in colour and Thomas promised me it would be "As shown on website once you order the G colour". What a joke, it was VERY Yellow. I then wanted to send it back for a refund, I had to pay 80 ~$100 to post it back. I was then advised that they were going to charge me $60 for posting the ring to me, therefor refunding me the cost minus $60 for shipping, this is a joke as on the site it is stated up top, "FREE SHIPPING" AND when you look at their shipping page, if you do need to pay for shipping it is $30 INTERNATIONAL, so where did the $60 come from Primestyle? Biggest rip off of a company. AVOID AVOID AVOID, if you love the person you want to give the ring to DO NOT buy substandard items from Primestyle.

+3
Date of experience: February 27, 2017
California
1 review
3 helpful votes
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Probably the best place to buy discount diamond jewelry on the Internet. I know that is a bold statement, but as a medium sized business owner with many customers and suppliers, not to mention staff and family members to look after, I speak from experience. I tend to give jewelry as gifts quite often, and over the last 10 years I’ve used many different jewelry suppliers including primestyle. As far as “bang for the buck,” goes primestyle is hands-down the best available. I have ordered gifts for customers and staff from them many times over the years and every time the gifts have been exactly as described and considerably less expensive than the competition. As an example, I recently presented four of my female staff members with a pair of three stone diamond earrings. Nothing too over the top, but very nice and just over half a carat each. I ended up paying $600 apiece, and the best price I could have gone anywhere else - even with a discount was $1600 each. Now it doesn’t take a genius to work out that that saved me $4000, and that is only on one order. As I order at least four times year as quarterly gifts to my best-performing staff, I save around $15-$20,000 every year just in buying gifts for my staff. When I take into consideration gifts for customers and family members I am looking at the yearly saving of around $80,000. Now I don’t know your financial situation, but in my world $80,000 is a lot of money. Not only that, the staff at primestyle are more than happy, willing and able to come up with interesting new designs off-the-cuff as needed; expedite shipping when I forgot to order on time; and generally offer as much help as was needed. I honestly don’t have a bad word to say about the company – in the entire time of doing business with them I have only been disappointed once, and the problem was resolved as soon as I contacted them. Not only that but they sense the replacement jewelry before I had even returned the ones that needed to go back. Now, it may be that that’s is because I’m a regular customer, but other people I know who have dealt with primestyle have told me they have had similar experiences. All in all a very good customer service. Combine that with excellent pricing and, I have no hesitation recommending them.

Date of experience: April 24, 2014

Overview

PrimeStyle has a rating of 3.3 stars from 367 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrimeStyle most frequently mention customer service, diamond jewelry and engagement ring. PrimeStyle ranks 7th among Diamond sites.

service
14
value
15
shipping
14
returns
11
quality
14
This company responds to reviews on average within 1 day
+48