I have shopped with Prime Style thrice, and I am all satisfied with their jewelry. I ordered a bracelet, and that was the first time I had shopped with them. I was happy to see that the bracelet was exactly the same I had seen in the image of the site. It looked elegant and cost only $400. I was too excited and decided to get all future jewelry from them only. I got a three stone diamond earring from Prime Style. But, I was little upset that the earring had a stone missing. I called up the customer care expecting to enter into an argument, but Michael from Prime Style listened to me patiently and asked me to send the jewelry back and to pack all the certificates and the other things that accompanied the jewelry. I sent it back. After 2 days, Michael called me and said that the jewelry had a missing stone because of not my mistake. I was overjoyed as he said the company would amend it and send back to me. Another 4 business days went by, and I received the earring again. It looked perfect. This is the reason why I recommend Primestyle.com to others. They give you the best jewelry and offer the best service.
I got my engagement ring from my man and he got it from Primestyle. Their customer service are always nice and trying to help... I'm excited to choose not my wedding band ;)
Buy a present for my wife on this site, the ring is beautiful and my wife love it very much. The design is what she likes and we receive it on time. Just to wear it all days enjoying the new present.
Very professional company. Communications was great and the product was shipped on time as was promised. Customer Service was very friendly and knew what she was talking about. Will order here again.
When I was thinking to get something for my wife this anniversary, I was provided with too many ideas like apparels, a candle light dinner, short vacation, and picnic to an isolated area. But, I wanted something to be cherished. This was our first anniversary, and we cannot let something pass just like that, and remembered diamonds are forever.
Eventually, I planned for an online site for diamond jewelry and went ahead reading the reviews. Most of the Prime Style customer reviews were positive, and I chose to buy diamond ring from this site. When I went for this site, it was not at all a problem for me to choose the ring. I chose a solitaire ring. It was pretty and had a 0.85 carat diamond stone.
There was a certification that accompanied the ring. All I had to do was to click the site a few times and give out the address. I used my credit card for transaction. Prime Style offered the best price for the jewelry. You can never find jewelry for cheaper prices than in another place for Primestyle.com. The quality of the jewelry was as assured by the site. It was a perfect piece and with an awesome price.
My engagement ring is stunning. I get many compliments. We also ordered my wedding ring here. It is also absolutely gorgeous. I can't wait to wear them together. I would definitely shop here again.
My husband got my wedding set from here 4 years ago and I loved it! When I bring it to the jewelry shop to have it clean everyone asks where I got it from because it's very beautiful!
My ring is gorgeous! I love it! It is a great deal and a fantastic feeling knowing that it was made especially for your finger and your the first person to wear it on your finger.
It was amazing, the staff was excellent. There was time was I needed to be updated about my purchase and the staff was on point with calling me to keep me informed. 5 STARS!
I got my engagement ring from my boyfriend last Saturday which is now my fiance ;) I love it and I sent picture to PrimeStyle and also shared this on their Facebook, I love it and can't take it off my hand, thank you my love ;))
I have always loved diamond jewelry for my wife and this anniversary I wanted to get her some diamond jewelry. We have marked the budget to be $1000. So, we tried to get some nice jewelry within this budget. But, when tried various shops, I could not find any jewelry for $1000 that suited my likes. If the designs were good, the quality was not satisfactory. For good quality jewelry with some trendy designs, the budget we had did not fit in. So, we decided to go for the online jewelry shops, and from the reviews we sorted out Primestylecom. Almost all the reviews are positive. I was amazed to see that I can get more than piece of jewelry, for the budget I could spare. I got an earring 0.60 carat. It cost $510. It was a three stone diamond stud of 14 carat gold.
The jewelry would be usually costing more than $2000. I had also got a heart shaped pendant for Kathy. It was of 0.30 carat diamond stones. It was made of 14 K yellow gold and was just $339. I had not hoped to get the jewelry for such low prices and, in fact, we could save a few dollars also. We tested the quality of jewelry, and they were with the assured quality. The jewelry looked as same as the images in the site. They were of trendy design and style. All my friends were astonished to hear the price of such stylish and good quality jewelry. This is a reliable place to purchase diamond jewelry. I used my credit cards, and the transaction was safe. I still wonder why there are negative reviews on this site. This is a place you can shop with confidence. You can get all sorts of jewelry here for inexpensive rates.
I have always trusted Prime Style for providing good quality jewelry. I had started to shop with Primestyle.com from 2007. It was during my wedding that I started to shop with them. I also wanted to get a get a bracelet along with the wedding rings. When I placed an order for the wedding ring, I was really excited. I had been searching an eternity ring to match my engagement ring, which is a solitaire ring. In most of the places, I could not find either good quality jewelry or I could not get the ring for the price I could afford. My friend Miriam suggested Prime Style. I saw that the site has a huge collection and specialized in diamond rings. I got an eternity ring which had 0.40 ct diamonds. It had 12 round cut diamonds and came for a price of $430. I really loved the piece and decided to buy it. The ring was delivered in 3 business days, and the delivery was for no charges. It is not easy to get the diamond rings of good quality for cheap prices. Then I decided to look for a bracelet also in Prime Style. I returned to Prime Style to get a bracelet within my budget. I found one with emeralds, it is my birthstone. It was available for $1171. It had 35% discount. It looked elegant and neat. It was perfect for almost all occasions. I loved this jewelry too and placed an order. I received a beautiful jewelry packet in just 3 days. The bracelet was appreciated by all and I really enjoyed shopping here.
Hey lads and lasses, if you are planning to propose your girlfriend then check out the clearance sale at Primestyle.com. They are offering a lot of varieties and close to 75% discounts on selective items. They are offering cut offs even on their factory prices. You will get all kinds of designs there-from classic to contemporary, minimalistic to elaborate. And do not worry about the quality of material they are offering on sale- there are the same that they sell on the site.
I am telling all this because I have recently bought one of their best sellers's jewelry item- a three-stone diamond ring and got it appraised by the local jeweler. They said that the certificate belonged to the same piece that I owned! If you cannot still believe that I just got a 0.5carat stone for $500, when others priced it as $2500! I have checked their return policy also they are extremely transparent. They have a thirty days return policy, free shipping and free appraisal. If your expectations and the jewelry do not match, you can get it exchanged or returned! I gifted that three stone ring to my dear wife and believe me how happy she was and when I revealed the price range and quality of the item she was more than overwhelmed!
My first experience with Prime Style was few months back when I was looking for a pair of earrings. I started with shopping a diamond earring for me and had found a pair of diamond studs very attractive. After seeing the diamond stud earrings, my curiosity was arisen for the website and then I decided to look deeply into this site before going for any other shop. I was truly much surprised to see their vast and exquisite collection of diamond jewelry. I found a pair of diamond studs with a 0.6ct stone quite fabulous, and I was quite surprised to see the price. So, I made an order for the same.
But after waiting for 2 days I did not receive the earrings, then on the third day I got a call from Elana. I was happy to be informed by Elana that the earrings were held in the quality test process and after the process is complete they are now going to send it. I received a beautiful packet of the earrings after 3 days, and as I also wanted to check the quality of the earrings I took it to an appraiser and the appraiser also confirmed that the earrings are of good quality. I was so overwhelmed by the quality of earrings that I sent a thank you mail to them. Believe me the site is so trustworthy with respect to the quality of jewelry and the customer service. Thank you Prime Style for making my jewelry shopping experience so exciting!
Out this website.
DO NOT BUY FROM HERE UNLESS YOU LIKE YOUR DIAMONDS YELLOW! They only offer yellow or gold colored diamonds none are colorless or near colorless. I-J are gold and G-H are yellow. Please trust the bad reviews.
I was a bit skeptical reading good and bad, but mostly good reviews about this company Primestyle.com so I wasn't sure if I wanted to take the chance and deal with the run around if I didn't get my item exactly how it should be. When I spoke to customer service, they explained the process and that it takes longer than some people think. Although overnight shipping is offered, the item still takes a few days to be made as they are a factory. I figured, a few days to have a ring that was made for me (in my size) is not a lot of time to wait. My beautiful ring, item ******* was perfect. And I received it in the five business days as promised. It fit perfectly and the diamonds have a beautiful sparkle to them. I took it to a local jeweler and when I told him what I paid for it, he was astonished. I was very surprised as the things that I had read were not true in my case. The whole process was easy and simple. I'm sure anxious brides that don't have patience would think 5 days is a long time, but it really wasn't. Id rather wait 5 days, and have a perfect ring and save a a lot of money than having an item rushed to me and I have to return it, or I don't love it. So I am extremely happy with my ring and can't wait to buy again in the future. I do have my eye on a three stone ring for my right hand. Thank you sooooo much Primestyle.com.
I would give 0 stars if it were an option.
Reading through the 5 star reviews on this site I note that they are all written in similar style and all by brand new reviewers. I think they must have someone employed full time to write these reviews. BEFORE YOU BUY FROM THEM READ THE NEGATIVE REVIEWS! I believe these are the only real ones. Just think how many reviews you could write in 40 hours a week. Especially if you just copy and paste the good reviews from other (actually decent) sites and change the name.
I've seen negative comments be removed from their facebook page also - they only leave the positive comments.
They are scammers and cheats.
We bought a ring that was advertised as one thing but we received quite a different thing. We had the ring valued and it was WAY below the quality they advertised. We returned the ring in the time allowed and have been fighting to get our money back ever since. We bought a color G diamond but the diamond that arrived in the ring was pale yellow and just AWFUL. We were told the color was actually L! L! And was S1, not VS1 as advertised. Such a low quality diamond most places will NOT stock them. It was heart breaking.
They are criminals and you should heed this warning and the other negative reviews before even considering buying from them. If you DO buy from them, make sure you get written confirmation BEFORE giving them your money that you will be able to get it back if they provide you with something of lower quality than your paid for.
We apologize for the inconvenience. As your Direct Factory, Jewelry Manufacturer we deal with thousands of customers on a daily basis. While we do our best to meet the standards of our customers we are not perfect and mistakes can happen. We are very disappointed to learn we have an unhappy customer. We work very hard to make sure we deliver great products at factory prices. Our customers continue referring to us new customers and returning back to us for their jewelry purchases and that is a good sign and effort that our hard work is being appreciated.
The fact that you are not mentioning an order number or a name that can identify your order is making it difficult to contact you and try to assist you. We are in the business of customer satisfaction and in order to do so we need the required information from yourself to properly assist you in this matter. The fact that you are using such harsh words make us feel that you are not really trying to have your issue resolved.
Our return policy is very simple and straight forward. If you are trying to return the item we always offer to fix the issue or to refund the amount to you. If you feel that your issues were not addressed properly feel free to contact us and ask to speak with a manager.
Primestyle.com, what a scam. Folks if you do anything today, please listen to me. I'm happy to validate my comments, just email me at *******@gmail.com. Bought 3 stone diamond ring 1.25ct.,. 5 center vs1-2. Got ring. Appraised immediately,. 93ct. And vs-2 at best. This is nearly 40% short and not to mention quality. Called this David who's rude. Stated who ever did my appraisal didn't know what they were talking about. Well the appraiser I used is GIA Certified and from what I can see, Primestyles.com is not. Ring sent back, reported to NY Attorney Generals Office. Would recommend any one who's done business with Primestyle.com to have their jewelry appraised immediately. If you don't have what was advertised "which you probably don't from my experience" report them to the NY Attorney Generals Office. The more reports they get, the better chance we all have on stopping these scam artists. Not to mention the possibility of a class action lawsuit against Primestyle.com, which I'd be all for. I despise being lied to and refuse to play any role of a victim. Again email me if you have questions. I'll keep you all posted how Primestyle.com handles this situation once they receive the ring back with my complaint letter and the appraisal. Shane
What we ended up buying was just under a carat diamond Princess Wedding set in white gold which we paid under $2000 for. When you consider the recommended retail price was nearly $10,000, that's a saving of almost $8000, which went a long way towards paying for a honeymoon trip. It may sound shallow to think of it like that, but the last thing we wanted to do was start out our married life in financial difficulties. My wife is an orphan so there was no way her family was going to be up to pay for anything, so we needed to find the finances ourselves. You may not notice in your line of work, but money is tight at the moment so saving $8000 was a major coup.
The buying experience was very nice, and they have a very clean ordering system which is clear is exactly what you getting and when you'd likely to get it. We measured our ring sizes, placed the order on a Monday and were pleasantly surprised to get the rings delivered the following Thursday. I imagine this is something that they would usually hold in stock and I know some of the more esoteric arrangements and designs may have to be made to order, but ours was in stock and delivered ASAP.
I think the best thing about buying from an online retailer like this is the fact that you have so much choice, and I know that prime style make the jewelry themselves which is why they can sell it so cheaply compared to other people. We had foregone buying an engagement ring because we'd intended to buy a wedding set with diamonds and this was by far and away the best deal we saw for this type of ring with this quality of diamond. We just got back from a honeymoon in Hawaii and are looking forward to starting the rest of our lives together.
Telephone order placed but what a nightmare?! This merchant totally ignored all e-mails sent to them and only notified me about delays in processing completion and shipping when I called to check the order status?! This merchant apparently does not understand ENGLISH nor do they care about Customer Service or Customer Satisfaction?! This transaction was DISPUTED when I was sent tracking information with bracelet closure instructions that were too difficult to operate or understand?! I REFUSED shipment delivery and had FEDERAL EXPRESS RETURN TO SHIPPER ASAP for which this merchant had been PAID IN FULL and also had the merchandise several days before they ever attempted a FULL REFUND of any kind?! Thank goodness for Pay Pal Credit as they HELPED a bad situation from getting worse as I was assured a FULL REFUND even if the merchant refused to comply?! Pay Pal Credit is a SAFE for the Customer so to speak as they HELP when we Consumers run across merchants who think they can get by with anything they want and have no regard for the Customer/Consumer?!
Answer: In order to be eligible for our installment plan, you must meet the following criteria: 1. Have a valid Credit Card (debit credit cards and AMEX are not eligible for this payment method, but eligible for all other payment methods that we offer) 2. Currently this payment method is available only for United states, Canada, United Kingdom, Australia (We are planning to add more countries in the near future). You will get the ring in like 3-4 business days as we need to make it first, and to your question you don't need to wait to pay it off before you get the ring. Please let us know if you have more questions...
Answer: The ring has 1.50ct center in I-J color and VS2-SI1 clarity. We also use Very Good cut diamonds. We guarantee the quality of our items and all our jewelry come with a Primestyle certificate and appraisal. As a direct factory everything is made to order and are guaranteed to be at the factory prices. Contact us directly for assistance in placing the order.
Answer: We offer free shipping to all of our customers whether from the US or INTL. Customers. We use only safe and prompt carriers such as FedEx and U.S. Postal Service (USPS). All our items are guaranteed to be of top quality as we value customer satisfaction for every transaction. Looking forward to doing business with you!
Answer: Since the automated verification service gave us a no match response for the address on your credit card transaction, we need to verify your order. Banks outside USA wont allow us to do address verification over the phone that is why you need to do the sending of the verification to complete the order. This is required by our insurance company for them to cover the insurance for the shipment of your order. As diamond and diamond jewelry are high fraud risk items in the market we do this not only to protect ourselves but you as our customer from any fraudulent activities online. For your security make sure to cover the rest of the long card number on your card. Thank you and good day!
Answer: You can refer to our return policy page for a full explanation: https://primestyle.com/pages/returns-policy
Answer: Our diamonds are 100% real and from only natural sources carat weight, clarity and color are all certified to be as stated online with a full diamond guarantee. And all of the precious metals we use in our jewellery are genuine and solid. We also provide a price guarantee. If you find our items are not priced significantly lower than retail, you're entitled to a full money back refund. Our items come with a Primestyle certificate and appraisal. We believe the quality of all our items to be of excellent quality and are guaranteed to be within the quality range as stated on each item's page.
Answer: Our diamonds are 100% real and from only natural sources carat weight, clarity and color are all certified to be as stated online with a full diamond guarantee. And all of the precious metals we use in our jewellery are genuine and solid. We also provide a price guarantee. If you find our items are not priced significantly lower than retail, you're entitled to a full money back refund.
Answer: Our items come with a Primestyle certificate and appraisal. We believe the quality of all our items to be of excellent quality and are guaranteed to be within the quality range as stated on each item's page.
Answer: We offer Layaway and SplitIt plan. For the SplitIt plan you can pay for the item in 6 easy monthly installments interest free! All you need to qualify is a credit card. Please note, in order to complete the process you need to have enough credit limit to cover the total amount of the order. As the system will put a pending charge for it. You may check this link for the instruction: http://www.primestyle.com/installment_plan.html
PrimeStyle has a rating of 3.3 stars from 367 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrimeStyle most frequently mention customer service, diamond jewelry and engagement ring. PrimeStyle ranks 7th among Diamond sites.
Here at Primestyle.com we are dedicated to our customers full satisfaction. We offer our customers a vast variety of stone qualities and sizes; therefore we are not limited to just one specific range in color.
Our I-J and G-H stones are not a yellow selection. We are an A+ rated company by the Better Business Bureau and have been in business over 12 years. The BBB wouldn't have awarded us such positive ratings had we not met their specifications. Furthermore, our return rate is less than 3%.
Perhaps, there was a mistake in your stone selection, this could only be resolved by providing us your order number and we can inspect the item and determine if there was a mistake on our end. Thank you for bringing this issue to our attention.