I recieved my 3ctw, I know lucky me and they are so exquisite I had to book a hair appointment. Thomas aided in this purchase however others helped with my other purchases. I am a Canadian and will only shop here quality and price second to none. The staff is icing on the cake.
Tarah
My wedding was coming up and I wanted to surprise my fiancé with a three stone pendant that she can wear the day of the wedding. She said she was having trouble finding a necklace that looked good with her dress and I think that I stumbled on to the perfect one. I ordered it just a little larger than I was actually going to but I’m glad I did. The diamonds were the perfect size and it looked absolutely gorgeous on her with her dress. We are very grateful for everything.
I got this ring
http://www.primestyle.com/115ct-round-diamonds-engagement-ring-p-*******.html
And I am so happy that I kinda guided my boyfriend in the direction of primestyle. It saved him money and I got the ring of my dreams. After he got the ring he got it checked out and he could not believe that it is at lease (the diamands alone) worth 7 times more than what he paid for:-) It is a little yellow but that is the quality we/I picked.
Bought a 5 diamond wedding ban ring for my wife for our 25th Anniversary. The quality is remarkable. The ring is absolutely beautiful! Same ring sold in a local jewelry store for twice the amount! My wife loves it and that is all that counts!
Ordered - - tourmaline eternity band 1.5 carets. The ring I bought was a one of a kind one. It is really gorgeous with the difference between the turmaline and white gold band. So pretty. It was 590 dollars and I paid with visa. No probs with the ordering or delivery except that my card was rejected the first time and I had to call my bank to get them to ok a big purchase after that was fine. The ring came from fedex. I don't have any complaints.
The live chat feature on the Prime Style site was a good sales tool at least for me because I have never bought jewelery online and had a lot of questions. I was splurging on a right hand ring for myself and found the carat thing kind of confusing when it came to smaller diamonds. I got a round cut diamond and saffire band that is technically a wedding band but I like it on my left hand. I ordered it on a Thursday and got it a week later. Had no problems with any of the process on their website.
I ordered earrings for our 40th anniversary. They could not deliver the order in time. I cancelled after various promises from them. They than delivered 3 weeks later. My wife was already upset, and I returned the order. 3 weeks have passed and I am still waiting for a credit. To order, I had to send copies of my credit card and drivers license (a first for me) STAY AWAY FROM THIS SITE!
Bought an engagement ring from Primestyle. It's a three diamond ring in 18k white gold and with Emerald cut diamonds. I used the layaway at Primestyle which worked out good for me. 20% down and then I paid in 3 more payments. Was supposed to be 2 more payments but I wasn't going to be able to do that for various financial reasons. They were cool about me stretching the payments out a little and I do thank them for that. My fiancee was really happy with the ring.
My fiancé and I are very outside of the box so he allowed me to find my perfect ring, as long as he planned the perfect proposal. I looked for months to pick the right company and ring and came across Primestyle. I fell in love with the products, the real customer reviews, and their better business Bureau rating. We agreed on the. 90cttw,. 55ct emerald cut double banded engagement ring. It is flawless and I get compliments everyday on how beautiful it is. We named her "Beauty"! Best choice yet!
There were issues with my order from the start, no one's fault really. A "compromised" credit card caused problems. I spoke wth Jenny approximately 6-8 times in 3 days to get it taken care of and she was amazing, knowledgeable, caring and very efficient in helping me get it straightened out. My wonderful, now husband, decided to order my wedding ring 8 days before the wedding, so time was an issue. She was phenomenal and I had the ring 2 days before the wedding. And the ring... well, WAY beyond our expectations, beautiful and perfect! Thanks SO MUCH! WE HIGHLY RECOMMEND PRIME STYLE!
I ordered a 3.50ct bracelet as a gift to my 18th birthday girl which she totally loved but I'm so happy because I took it to a local Jeweler to check and he appraised it for $4300 almost 3 times higher than what I paid for, perfect...
Two separate jewelers could not verify that two of the five stones were not Moisanite. Both snickered at the $18k "appraisal" that Prime sent with the ring. As they were unable to verify the stones due to multiple refractions which natural diamonds do not have, appraisal was impossible. I lost over $200 on verification and required insurance just to return. Prime then kept my money for three weeks. Visa stepped in and was able to have my account refunded.
I would NOT recommend this company to anyone... not even enemies.
Google
I ordered an engagement ring for my girlfriend from primestyle. I went with a. 8 ct center diamond, 2 blue sapphires on the sides and then several smaller diamonds down the band.
This was ordered in an I/J color. When the ring came it had a very noticeable yellow tint. I know nothing about rings so the yellow color wasn't given a second thought until my fiancé mentioned it. I had 2 seperate jewelers/gemologists look at it and say the color was closer to an M, maybe lower.
Primestyle had nothing but excuses when questioned about this issue. We actually ordered another ring in G/H color that was found to be a borderline J color, possible K. Neither ring was appraised for anywhere near where primestyle said they were worth.
When I called and said I wanted to return the 2nd ring, I was told I could return it for in-store credit in the amount I paid for the ring. This company is very dishonest and I'll never purchase anything from them again.
I had searched for a good quality engagement ring at a myriad of other jewelers at the price I was comfortable with paying. All of the jewelers I went to presented rings that were "plain Jane" rings and weren't rings that popped. My coworker showed me this site and I had reservations with spending a lot of money on an online site, but their customer service and response time was very reassuring and they are with you with any and all the questions you have. I will admit it did not come as soon as I hoped and if you are on a timeline for proposing or giving a gift you will have to wait, but other than that I have no complaints and will be buying from them again.
Fan – bloody – tastic customer service as far as I'm concerned, and considering they shipped from the USA to Australia it arrived extremely quickly. I guess it's a sales taxes in Oz, combined with the fact that these guys will actually make the jewelry themselves, but I swear I paid less than half what I would have paid if I had ordered it from an Australian seller. Credit where credit is due is my motto, and this is a bonzer company to deal with.
Excellent quality work outstanding customer service. Their prices are unbeatable and the website is easy to use and understand. What more could you ask for? Nice experience...
Some occasions in life demand for more attention than others, especially when you forget your first wedding anniversary! Jokes apart just like many other forgetful husbands I forgot my anniversary. When I arrived home on the fateful evening, I was greeted by a huge group of relatives and my wife has invited them for a surprise party. I was left dumbfounded because I had planned nothing for the evening! I felt rather guilty.
At this point, my mother told me of the site Prime Style and asked me to make a purchase if I haven't done as yet. I logged on and from their collection of diamond pendants chose one following the Victorian style, and all this took few minutes only as David from the customer support explained me about the whole process. I could not present her pendant that day, but I informed her that I had placed an order which is scheduled to come soon. At least my day was saved from my wives disappointment!
That following week, my gift arrived and even though it was chosen in haste I am still proud of it. She was overjoyed seeing the item and so was I when I noticed her expression. Just remember that there could be no better gift than diamond jewelry from Prime Style and if you are among us who have made a blunder forgetting an important occasion get a diamond for your beloved wife immediately!
Just wanted to say a thank you to PrimeStyle and their lovely staff for helping to make my experience with them such a great one. I was not too sure about how safe it would be to buy fine jewelry online, sight unseen as it were, but my wide had mentioned seeing a pendant on the site that she really liked, a bit of a hint for our fifth wedding anniversary.
The first thing that surprised me was the price, which was certainly very reasonable and then the second thing was the customer service. I contacted the CS by telephone because I had a question about white gold versus yellow gold. I knew they both looked different but I wanted to know if one was 'better' than the other although they were both the same price. The person who helped me, David, was a pleasant young man who took a full fifteen minutes to answer my question and then explain how white gold is created as well as the diamond quality. Very few people would have the patience to do that anymore so I was very grateful.
When the pendant arrived it was, I think, even nicer than it looked in the photos. I was also able to impress my wife, after I gave it to her, with my newfound knowledge of the gift. Thanks David!
I bought my niece a. 5 carat 18k gold and diamond ring for her 18th birthday. I feel it is not too flashy or inappropriete for a young woman and she loves it and wears it all the time. For her quincinera I had bought her a necklace but she doesn't wear it very often so this is better I think. This is my first time using Prime Style. I would buy from them again probably for something small again. I am a little nervous buying really expensive stuff online but I know a lot of people do it so maybe it's secure... my uncle bought a flat screen that way and it was fine AND delivered to his door. Prime Style was a good experience.
Have recommended them to all my friends, great service the keep you informed through the whole process, very quick international shipping, made me feel better about my item.
Answer: In order to be eligible for our installment plan, you must meet the following criteria: 1. Have a valid Credit Card (debit credit cards and AMEX are not eligible for this payment method, but eligible for all other payment methods that we offer) 2. Currently this payment method is available only for United states, Canada, United Kingdom, Australia (We are planning to add more countries in the near future). You will get the ring in like 3-4 business days as we need to make it first, and to your question you don't need to wait to pay it off before you get the ring. Please let us know if you have more questions...
Answer: The ring has 1.50ct center in I-J color and VS2-SI1 clarity. We also use Very Good cut diamonds. We guarantee the quality of our items and all our jewelry come with a Primestyle certificate and appraisal. As a direct factory everything is made to order and are guaranteed to be at the factory prices. Contact us directly for assistance in placing the order.
Answer: We offer free shipping to all of our customers whether from the US or INTL. Customers. We use only safe and prompt carriers such as FedEx and U.S. Postal Service (USPS). All our items are guaranteed to be of top quality as we value customer satisfaction for every transaction. Looking forward to doing business with you!
Answer: Since the automated verification service gave us a no match response for the address on your credit card transaction, we need to verify your order. Banks outside USA wont allow us to do address verification over the phone that is why you need to do the sending of the verification to complete the order. This is required by our insurance company for them to cover the insurance for the shipment of your order. As diamond and diamond jewelry are high fraud risk items in the market we do this not only to protect ourselves but you as our customer from any fraudulent activities online. For your security make sure to cover the rest of the long card number on your card. Thank you and good day!
Answer: You can refer to our return policy page for a full explanation: https://primestyle.com/pages/returns-policy
Answer: Our diamonds are 100% real and from only natural sources carat weight, clarity and color are all certified to be as stated online with a full diamond guarantee. And all of the precious metals we use in our jewellery are genuine and solid. We also provide a price guarantee. If you find our items are not priced significantly lower than retail, you're entitled to a full money back refund. Our items come with a Primestyle certificate and appraisal. We believe the quality of all our items to be of excellent quality and are guaranteed to be within the quality range as stated on each item's page.
Answer: Our diamonds are 100% real and from only natural sources carat weight, clarity and color are all certified to be as stated online with a full diamond guarantee. And all of the precious metals we use in our jewellery are genuine and solid. We also provide a price guarantee. If you find our items are not priced significantly lower than retail, you're entitled to a full money back refund.
Answer: Our items come with a Primestyle certificate and appraisal. We believe the quality of all our items to be of excellent quality and are guaranteed to be within the quality range as stated on each item's page.
Answer: We offer Layaway and SplitIt plan. For the SplitIt plan you can pay for the item in 6 easy monthly installments interest free! All you need to qualify is a credit card. Please note, in order to complete the process you need to have enough credit limit to cover the total amount of the order. As the system will put a pending charge for it. You may check this link for the instruction: http://www.primestyle.com/installment_plan.html
PrimeStyle has a rating of 3.3 stars from 367 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrimeStyle most frequently mention customer service, diamond jewelry and engagement ring. PrimeStyle ranks 5th among Diamond sites.
Thank you for sharing your experience with prime style. After carefully reading your comments here it sounds to me that you made assumptions based on incomplete evaluation by incompetence jewelers. Our diamonds are guaranteed to be 100% real. If your jeweler cannot verify that then an independent appraiser could do that. You chose an opinion instead of the fact and I'm certain that if you were to contact us we would direct you and instruct you as of how to properly get your item evaluated. We do not deal with diamonds that are not 100% real. Our diamonds are also neither enhanced nor treated. We provide you with an appraisal report and encourage each one of our customers to get another evaluation locally.