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PrimeStyle

How would you rate PrimeStyle?
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Washington
1 review
1 helpful vote
Follow cheryl m.
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Totally satisfied with the earrings I ordered ando rdering was easy, I knew when to expect them and they were exactly what they said they were. My only complaint is that the confirmation email sat in my spam box for a day or two until I realized it was in there but I guess thats my fault for not checking. I found the website easy to use and will likely use them again when I next “need” some jewellery.

Date of experience: March 18, 2014
Arizona
1 review
1 helpful vote
Follow Larry C.
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If you are looking for fancy-schmancy overpriced designer jewelry, this is probably not the place for you. But if you're looking for reasonably priced down to earth, affordable jewelry for guys like you and me then this may well be the place for you. We can't all afford silly money when it comes to buying jewelry for our ladies, but this place really hits the spot as far as I'm concerned. I can't give them the full rating because I think that maybe their quality is slightly off, but when you consider the savings, I think they are extremely good value for money. I can certainly recommend them as a great place to go

Date of experience: March 9, 2014
Georgia
1 review
0 helpful votes
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I was looking for a unique ring for the love of my life I had been searching for someone to create it for months, I reached out to PrimeStyle and they were able to create exactly what I wanted. The quality was better than most rings I looked at in retail stores and the price was a lot less for better quality. PrimeStyle will be my go to for future jewelry.

Date of experience: July 9, 2017
Australia
1 review
15 helpful votes
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I purchased a ring and the specifications said G-H which should be white to the naked eye. It had a definite yellow look to it. I had it valued, it was neither the 1ct weight the certificate quoted or the G-H classification stated. The jewellery valuer told me it was. 8 ct and K-L. I would not buy from this site again.

Date of experience: April 13, 2014
David Y. PrimeStyle Rep
over a year old

Hi - this is Thomas from Primestyle. I am sorry to hear you have had a bad experience, but you should know we offer a 30 day money back guarantee and we would be happy to refund or exchange your ring - whichever you prefer. We have an extremely low return rate - less than 3% - but are always willing to work with a customer. Outside valuers will often value differently in order to secure a sale of their own product, but rest assured we make every effort to supply goods as described. Please contact us so we may be of assistance.

Maryland
1 review
3 helpful votes
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I bought my first wedding set in 2009. I have to admit I was extremely nervous but when I received my rings they were GORGEOUS! I was impressed by the quality for the prices. I am now looking to buy a second set. Because of primestyle I won't go anywhere else :) Happy Happy Girl!

Date of experience: March 11, 2013
New Jersey
1 review
11 helpful votes
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I hope that you will publish this because I can't believe what happened to me. I bought an $10,000 Tennis Bracelet (his price). I noticed that there were an awful lot of yellow diamonds, and the diamonds were small. I was not sure if I wanted to keep it, but before I decided to do anything, I had to get it insured, which meant i had to take it to a jeweler of the insurance companys choice. We found out that more than half of the diamonds were fake. They were moissanite. I was lucky that this jeweler had a moissanite tester, or I would have been taken... So, I was lucky enough to return the bracelet before it turned into a pumpkin. And when I told him about the moissanite, he just said, ok, just return it... Like it was No big deal.

Date of experience: August 14, 2015
David Y. PrimeStyle Rep
over a year old

Your claims are harsh and not fair. Please reveal your order with us and get in touch with you so we can look into this further. Publishing claims that are so harsh and against our clear policy (our diamonds are guaranteed to be 100% real natural diamonds) without trying to resolve with us the situation first is not really constructive and helpful to nobody.

Again I repeat and ask you to contact us in order for us to offer you a solution or a further explanation as of why sometimes the digital tester can be wrong in evaluating diamonds and it is important a gemologist is looking into this.

If you don't identify your order number and allow us to further examine this situation we will have to contact sitejabber to get involved in it

Florida
1 review
2 helpful votes
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5th Purchase
February 25, 2016

This is my 5th purchase from Prime Style. I have yet to be disappointed in any way. Customer service is awesome! Values are amazing! Products are gorgeous! I will never go to Kay's, Zales, or any of the others... I Prime Style!

Date of experience: February 25, 2016
Arizona
1 review
4 helpful votes
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I just recently purchased a. 95ct diamond ring from primestyle. The ring wasn't that expensive but the picture and the ring itself looked totally different to me. I thought the center stone would have been larger but it wasn't. If you want a nice size diamond make sure u spend over a thousand dollars. My ring is nice but I wish it was larger. You can barely see the detail on the band but in the pictures it looks very detailed so I think the pictures are definitely enhanced to look bigger

Date of experience: February 15, 2016
California
1 review
1 helpful vote
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I was recommended to try primestyle by a friend of mine, who purchased a pair of diamond earrings and told me his experiences had been very good. I was a little worried in the first place because that prices are so low but then I discovered that you can pay using PayPal. Now unless you are familiar with PayPal you will not know how useful that is, but basically it’s almost impossible to get ripped off by anybody who accepts PayPal, so I was quite happy to place an order with them use PayPal and rest assured that if I had any problems I could get a refund through PayPal. Fortunately that was not necessary - the earrings I ordered were exactly as described, and arrived on time.

Date of experience: April 5, 2014
District of Columbia
1 review
2 helpful votes
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Teenage daughter wanted diamond earrings for Christmas. A friend at work suggested primestyle so I thought i'd try them for a small purchase like this. Spent just over 100 bucks and got some nice earrings that wouldve been about 175 at the mall (I checked zales and another place). I had also checked walmart but the quality there didn't seem all that great. Also, the backs of the earrings didn't seem to fit right on the walmart ones. There was no way I was going to spend 175 on earrings for a 16 year old who has already lost her phone twice in the last year. Delivery was quick, totally stressless. Would recommend.

Date of experience: February 19, 2014
Georgia
1 review
12 helpful votes
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The bridal set I ordered was really gorgeous. It was delivered to my home within 6 days. My sizing was off, but their Customer Service person Jenny, was so helpful. She told me to return the ring and that they would either resize it for me or make a new one without any extra expense. Because of time constraints, I told her I needed the ring pretty fast and she assured me that they would get it to me by the date I specified. And they did and the rings were as gorgeous as before. I was extremely pleased with the rings and their service and would love to shop with them in the future.

Date of experience: March 6, 2018
California
1 review
1 helpful vote
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I used Primestyle’sservice about a month ago for my engagement ring. My girlfriend and I wanted to shop together for it online but that was long back. So, I decided to proposeand surprise her. Not knowing where to get the ring from, I consulted my colleague and she happens to be a regular buyer at Primestyle. On her suggestion, I browsed their rings and finally chose this one http://www.primestyle.com/160ct-princess-diamonds-engagement-ring-p-*******.html and my girlfriend was blown away by the perfect size of the ring and the beautiful diamond. It’s been 14 days that we’re engaged now and we’re soon planning to get married. Would definitely check Primestyle again. Thanks to David, the rep who helped me throughout.

Date of experience: June 24, 2013
Canada
1 review
8 helpful votes
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I wanted to buy a wedding ring recently for my fiancé when my brother told me about Primestyle. I had seen as a wedding ring of immaculate design when my friend gifted his wife a ring on their wedding day. It was my turn now, and I wanted to buy a similar one. Moreover, unbelievably, I bought a near similar diamond ring for almost half the price my friend paid for his ring. The design was twice as bright. It was one of the best pieces of jewelry I had ever seen. If I ever decide to buy diamond jewelry, Primestyle will be the only place that I will buy from. Seriously, there are no words to describe the spotless quality. Regards, John!

Date of experience: October 16, 2012
Virginia
1 review
1 helpful vote
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I purchased a vs1-2 diamond engagement ring setting. The price was so good that I was skeptical that Prime Style could actually produce such a quality ring at this price. Prime Style more than delivered... The quality of this ring is awesome. I would recommend this company & will purchase future jewelry. Buy with confidence when you purchase from Prime Style...

Date of experience: September 8, 2013
Ohio
1 review
2 helpful votes
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I waited 7 years for us to be able to afford a tennis bracelet (I had been dreaming of one since I was little) and I finally got one this year for Christmas. The selection at Primestyle was really good; I wanted something classic but also kind of modern. Of course I wanted the 11.5 carat one! But I got a yellow gold 1.5 carat one that is gorgeous on. It's better in person than in the pictures on the site and I'm really pleased with the weight of it... it feels really nice on my wrist. Maybe for our 20th anniversary I'll upgrade to a nicer one but for now I love this one. Am really pleased that it arrived on time (I know my husband waited until the last minute) and was what we ordered. No bad surpirses.

Date of experience: February 8, 2014
Texas
1 review
0 helpful votes
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We ordered my wedding set from these people in WHITE GOLD. It came in and I took it immediately to my jeweler. It was rhodium plated over YELLOW gold and I've had to have it re-plated every other year because it starts looking VERY yellow.

Date of experience: June 16, 2021
New Jersey
1 review
6 helpful votes
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I bought a bracelet from Primestyle but wasn’t very happy with the quality. I immediately contacted the manager at Primestyle to see what my options were. I could either upgrade the quality or exchange it for a totally different bracelet. I liked the look of the bracelet, just not the stones. After voicing my concerns and doing a minimal upgrade I have just received the new item. It is not perfect, but it is certainly close to being perfect. Thanks for your help.

Date of experience: May 3, 2012
Florida
1 review
1 helpful vote
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The two wedding bands we ordered were exactly what we expected. They were simple 14k gold bands with a single diamond in each so weren't anything overly complicated I guess. I'm totally happy with the service we received and had some piece of mind knowing they come with a warranty (though haven't had to use it yet so I can't comment on the quality and service there). They came with appraisal certificates. They also came when PrimeStyle said they would. Kind of important when you're ordering for a big ocassion like a wedding!

Date of experience: March 29, 2014
Rhode Island
1 review
4 helpful votes
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At primestyle I was able to find the wedding bands that I was looking for at an affordable price. I tried shopping at local jewelry stores and they were expensive and they didn't have what I was looking for. So when I went on primestyle.com I was estatic that I found the bands I had been looking for at a better price. Not only was that amazing to me but the fact that I received them really quick. Thanks to primestyle my husband and I are amazingly happy with our wedding bands.

Date of experience: January 21, 2013
Canada
1 review
0 helpful votes
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Sparklers!
April 2, 2018

I recieved my 3ctw, I know lucky me and they are so exquisite I had to book a hair appointment. Thomas aided in this purchase however others helped with my other purchases. I am a Canadian and will only shop here quality and price second to none. The staff is icing on the cake.
Tarah

Date of experience: April 2, 2018

Overview

PrimeStyle has a rating of 3.3 stars from 367 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrimeStyle most frequently mention customer service, diamond jewelry and engagement ring. PrimeStyle ranks 7th among Diamond sites.

service
14
value
15
shipping
14
returns
11
quality
14
This company responds to reviews on average within 1 day
+48