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Marc H.

Contributor Level

Total Points
103

1 Review by Marc

  • PrimeStyle

6/25/16

Two separate jewelers could not verify that two of the five stones were not Moisanite. Both snickered at the $18k "appraisal" that Prime sent with the ring. As they were unable to verify the stones due to multiple refractions which natural diamonds do not have, appraisal was impossible. I lost over $200 on verification and required insurance just to return. Prime then kept my money for three weeks. Visa stepped in and was able to have my account refunded.
I would NOT recommend this company to anyone... not even enemies.

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David Y. – PrimeStyle Rep

Thank you for sharing your experience with prime style. After carefully reading your comments here it sounds to me that you made assumptions based on incomplete evaluation by incompetence jewelers. Our diamonds are guaranteed to be 100% real. If your jeweler cannot verify that then an independent appraiser could do that. You chose an opinion instead of the fact and I'm certain that if you were to contact us we would direct you and instruct you as of how to properly get your item evaluated. We do not deal with diamonds that are not 100% real. Our diamonds are also neither enhanced nor treated. We provide you with an appraisal report and encourage each one of our customers to get another evaluation locally.

Marc Has Earned 23 Votes

Marc H.'s review of PrimeStyle earned 23 Very Helpful votes

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