Priceline

Company is trash wouldn't price match my hotel rate thats what they advertise they specialize in stay away from priceline they suck

I got kicked out of the hotel room I paid for on Priceline. The worst booking company experience ever -- zero accountability, rude and unhelpful customer service (literally hung up on me after not resolving my problem), overall a huge scam.

I had booked and paid for a room in Los Angeles for a long weekend through Priceline. After I checked into my room and unpacked, the hotel manager came knocking on my door and told me that Priceline hadn't paid the hotel and that I had to either pay him immediately or I would need to vacate the room. The first thing I did was to contact Priceline customer service in every way I could: phone (got put on a call-back wait for 46 minutes), text (no response), and online chat (once again, no response). The manager came back 30 minutes later and told me I had to vacate immediately. Despite me telling him that I was waiting for Priceline to get back to me and showing him the credit charge for the full price by Priceline, he kept yelling at me and insisted that I had to leave without delay. I packed everything back and vacated the room, only for the manager to yell at me more, telling me I wasn't going to be able to find a new place for the night: yes, I was homeless on the streets at an incredibly booked and busy weekend in LA, with nowhere to sleep at night. All the hotels that had rooms open were incredibly overpriced -- almost triple the price I had paid for for my current room which I had gotten kicked out of. Finally, Priceline called me back, took zero responsibility for this mess, and said they could do me a favor by processing the refund for a room that was "not refundable." I told them I had received zero service, was kicked out of the room I had paid for, had nowhere to go for the night, and the customer service agent essentially hung up on me. A horrible experience that ruined my vacation. I'd highly recommend avoiding Priceline; no amount of "affordability" can make up for such a disaster.

The worst. Don't book. April in customer service was not helpful. Just kelp saying saying the conversation was unproductive and disconnected.

A great place to shop for discount flights and hassle-free services. This is a go-to site when shopping for airline flights.

When i was hiring priceline's services, i was worried. But now after using their services, I gave them 5 star because they deserve this.

We made our reservation in February of 2016 for a car (this week) in May 2016. We originally tried to cancel our reservation but PRICELINE told us we couldn't, so we kept it. We called multiple times to ensure he reservation was still good, including the week before. Each time PRICELINE said "yes everything is fine the reservation is still there". We showed up to to Sixt rental car and they had NO reservation for us. THEY looked in their history and the reservation was canceled. We called PRICELINE and the agent said "the reservation was still there". Well obviously it was not, the PRICELINE AGENTS (all of them, including the supervisors) did nothing. THE SUPERVISOR (GINA) AT SIXT RENTAL CAR WAS AMAZING! SHE CORRECTED THE SITUATION ON THEIR END SO WE HAD A CAR AND GAVE US AND UPGRADE. They are going to deal with Priceline on their end! I will never use Priceline.com again, I am going to share this experience with everyone I know and as many review sites I can find. The worse travel experience ever, and this is coming from someone that travels for a living! Rental was in Orlando, FL

Recently I booked my reservation. They did my order on priority bases on regular charges. This is what I loved.

This is fraud company they book a flight and cancel in less 2 hrs and refuse refund money. Fraud fraud

Priceline is the best, and what is like most, their customer support service is awesome. There is no any comparison with priceline