I received an order that I spend $325 on with a rip in the bag along with 6 items missing, I have emailed them multiple times and they are giving me no help at all. They keep repeating the same thing to me "we are looking into it" to avoid helping me. Terrible customer service. Never order from here.

I ordered some cargo pants for an event. I got my package super late then on top of that it was a wrong size. I ordered a size 12, but received a size 16. I tried to reach out to customer service, but on their page they do not have any customer service information, so I reached out to them on IG. When I explain my situation, the customer service representative told me that I was wrong for ordering the wrong size. They're all their clothing comes in UK. I show her a screenshot of my order which clearly says size 12. She didn't offer an apology. She didn't try to make a solution just horrible.

I had been browsing for about 45 minutes and decided on several items to purchase. They looked so good for the price. As a last step I decided to look up reviews and came across these horrendous reviews. Thanks to all for the warnings, you can clearly see how many major issues there are and how little they care. I'll mark that business off my list for good. Too bad I wasted so much time shopping on their site. Thanks to all for your reviews.

The items I received looked totally different than the pictures and were very poor quality! I have never written a review before but I felt compelled from this experience. The dress was supposed to be ruched bodycon but the material was loose and thin. It was like ordering from Shein except way more expensive. I do not recommend shopping here.

They don't cancel orders, respond to emails nor do they call you back. Customer service is horrible. They will take your money and won't give you a refund. I was missing 2 items out of my order that I paid for and they refused to help me in any way. But they sure did take my money. One item had a hole in it and they sent the wrong color.

I have ordered from PLT for 5 years now. I ordered before Christmas and still haven't received my items. 2 out of 4 times I have messaged them someone has answered. It's very upsetting. Not trusting them anymore. They keep giving me the run around. This was 1st ordered before Christmas.

I bought few clothes from PLT 1.5 years ago and returned e everything, it was bad quality. But last December I decided to give another shot! Well … nothing has changed, their quality is the worst. The long sleeve shirt was completely sewn wrong, all crooked. The sweatshirt came with those little balls on it that seemed it was worn for few times. Most of I got you could see through it. So so disappointed! I paid for free shipping, then I had to pay to return BAD QUALITY clothes … it's "funny" that they allow reviews on their website. AVOID PLT, waste of time and money

Pink Floral Print Cup Detail Maxi Dress

Very disappointed with this company, I have a wedding to attend and I've ordered 3 dresses costing over £100 and not one is even wearable.the material is so thin ans frayed, no give, size 12 and size 10 may aswell be a size 6/8 and you wonder why young girls are so insecure with their body's when a size 12 is tiny! Will not be ordering ever again from this place

So... I ordered 3 items: two pairs of high waisted jeans(size 14), and one pair of sandals(size 8). I received size 18 in jeans and size 6 in sandals. The odd thing is that all the items fit. The problem is: they are not cute nor are they the sizes that I ordered. I am currently pregnant and I purchased the items to fit me after the pregnancy, so its crazy that the jeans come up past my pregnant belly which means that after pregnancy these jeans will be extremely big. Im not sure what to say about this company except: Beware.

If you are looking for jeans more on the sexy side try Fashion Nova( but be careful with them too because they can be a hit or miss)

Ive attached pics so you can see the false advertisement for yourself

I went to the store on Collins Miami Beach and the guy didn't even let me come inside "just for influencers" he said. Very bad customer service and very disappointed on the "store policy". I will never spend a penny on this store again not even online.

Ordered a corset 3 weeks ago and could never track it. Contacting someone on their site is nearly impossible and the bot isn't very help, it was also tell you no one is available and to contact them on Facebook or Twitter which throws me off. After several weeks of wondering what was going on I contacted them through Facebook and was told my package was lost and to get them two days to locate it and update my tracking. Checked two days later still no tracking, messaged them again and they said it was lost and would refund me in a week. Just all around pretty bad. I wanted my item but will be checking for my refund and don't think I'll ever order from here again.

Pretty little thing sucks no matter how many times I reset my password it doesn't let me log in saying my password is incorrect when I try to make a new account it doesn't actually give me an option to complete the sign up! I had to order something just as a guest and now I have no way to track it! But that's just the beginning, will definitely have to address this in a YouTube video if i can't figure it out!

Terrible. Ordered about 20 items and only 1 fitted. The sizes are all over the place. Some coming up big and some coming up 2/3 times sizes too small. Not even just a little bit. Reached out to customer service and they were less than helpful. Would not recommend and will not be using again.