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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
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It was quick and streamlined. Very easy to navigate once you decided. Would like to see the room option first before booking.
Cheap price. Lets see the hotel say experience turns out to be
Bonne expérience de réservation avec un prix très compétitif
Easy, good price, everything was ok I did not have any problem
So far the booking process has been very easy. I have never heard of prestigia or used them before so I am a little hesitant to give five stars. I may leave another review after my trip.
So far the booking process has been very easy. I have never heard of prestigia or used them before so I am a little hesitant to give five stars. I may leave another review after my trip.
I had never before heard of Prestige, and was a little apprehensive, but the price they offered enabled us to book our dream hotel for an upcoming family trip.
Great site, good prices! Had an easy time booking!
User friendly, easy to navigate. Would use this site for future bookings!
It was easy, clear, with no extra surprises about the price and taxes
Site does not work. App does not work. I dont know even if the room is booked.
Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
Navigated the site very easily and got a great deal can't ask for more than that!
Great job on getting us booked so quickly! We are celebrating 24 years of marriage and looking forward spending our time celebrating at your resort!
Pretty easy to book here. We shall see how the actual booking works, billing, etc.
Great, easy to use, trouble free and cost seems to be very competitive - so all good
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THE TRANSACTION OCCURED AFTER MULTIPLE CARDS ATTEMPT, APPARENTLY THE TRANSACTION ACCOUNT USED HAVE HAD WEAK SERVER TRUST FOR PAYMENTS AS BANKS DENIED PAYMENTS.
THE TRANSACTION OCCURED AFTER MULTIPLE CARDS
It was easy to use the site and availability was great
Good experience with you. The best price ever. I recommend this side.
Answer: I doubt it. I didn't get a refund when I cancelled way before the deadline for free cancellation. I have heard from no one, no one answers the phone. I was on hold for an hour and thirty minutes as " the next one in line" I gave up. Don't waste your time, energy or money on this reservation site.
Answer: Dear Nattacha, Of course, with a refundable rate you get refunded the full amount including the deposit. Best regards Prestigia.com Team