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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Items came within a reasonable timeframe. Quality at this point seems good. Will update once washed. Stitching on sweatshirts looks very nice!
The shirt came quickly and was perfect. TY
Perfect for my grammar school graduate who is now in middle school!
We were very happy with the quality of all the products we purchased from Prep Sportswear, and we will be sure to order again from this company! The sizes were true to size and the delivery was super quick.
My son was so thrilled with his sweatshirt when he received it! The material is very soft and comfy, and the colors of the lettering are very vibrant. We will definitely consider ordering from this company again!
I'm happy with my order, and pleasantly surprised at how quickly it arrived. My son made the school's summer team. It was fun to be able to get clothing items to represent. 😉
Easy ordering, quick delivery!
Love my sweatshirt. Great looking and very affordable.
I placed an order it came as described. Easy to place an order.
I was very pleased with my order! It was just what I hoped it would be. It came in time and was a perfect Father's Day gift for my dad. He wanted a hat support my daughter's high school team!
Ordering is exceptionally easy. However, sizing is "off." Most items we have ordered run small. Therefore, sizing one up in t-shirts is a must. We have three grands in college & order plenty!
Very pleased with purchases. I was concerned that I didn't received any shipping updates. However the jackets did arrive. I'm looking forward to placing additional orders.
Good experience. Good variety of items to choose from and good quality.
I gave 4 stars only because I wish shipping would have been faster.
It was the wrong mascot. Ordered from the school and town they had listed and it was the wrong mascot. Oh well
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: Impossible. If you try to send a message after hours he will only speak to a robot and you basically don't get to complain to the robot. It will just list some possible time frames when your order will possibly show up. He will be bitterly disappointing if you use this site.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.