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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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10/10 would buy from them again! Accurate sizing, not outrageously expensive and came earlier than expected!
Easy and a variety of choices. I will update review about shipping and quality.
Update: Exactly what we wanted. On time! We recommend Prep Sportswear for your order.
Great quality, didn't smell like glue when shipped and when washed, they still held up with quality
The shipping date changed a few times and we were worried we were not going to get our shirts in time. It would have helped if I could call to get an update, but you don't give a number to call.
The particular item I ordered was said to run small so I ordered a larger size and it was extremely large.
It was great. Products I ordered and received are very good.
Easy to order, fast delivery! I will definitely order more for my family! The detail came as ordered!
Great selection and ordering process was easy. Fast delivery.
Thought the quality would have been a bit better for the cost. Also its quite short in length for a large.
The online process was easy but the products themselves are not very attractive. The print looks cheap and ugly.
Great and easy to use site. Product was very good quality. Thanks
I wear a mens medium t-shirt,but since the shirt was Fruit of the loom, I ordered a large. Washed it the day we got it per the instructions. It shrunk to where it would not fit me. My wife's t-shirt also shrunk and would not fit her, so she ended up with mine. I will try again at some point. Maybe a hat next time?
Delivery was great and imprint was very nice.
Website was effortless. Fast delivery. Product was good quality.
Easy to order, fast delivery of custom shirt. Great service.
Got what I ordered and good quality! Very Happy with my order!
We loved the multiple options we had to choose from. Very fast shipping! We will be ordering from Prep Sportswear again! Thank you!
My sweatshirt turned out awesome! The material is great and I will definitely order from this site again! Thank you for getting it to me in a timely manner!
Quick and easy with nice options for wording and colors on merchandise.ur site was
Ordered a shirt. Reasonable price. Shipped quickly. Was exactly what I wanted. Very well done. No complaints, highly recommended.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: Impossible. If you try to send a message after hours he will only speak to a robot and you basically don't get to complain to the robot. It will just list some possible time frames when your order will possibly show up. He will be bitterly disappointing if you use this site.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.