Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I love this app and they have everything you want and love the merchandise
I like that there are several designs to choose from and options for multiple pieces of apparel.
Purchased a medium womens sweatshirt for my sister. It almost fits me. I wear a mens XL.
I absolutely LOVE my gear! Prep Sportswear allows me to stay in tune with my glory days!
As usual... a 5 Star production. Thx a bunch! Will be ordering more great stuff in the near future.
As usual, your caps are top notch. I really love my City College cap!
Very good useful information and selection products and quality
I am still waiting to receive my recently purchased merchandise
Tee shirts were great but the hems came out at the bottom after one week
Everything was good and easy and nice to use the site i would receomend to anyone
What is the date I have to return if they are to big or small. They are Christmas presents?
Was very satisfied with the sweatshirt
Thank you
Turned out great
Frustrating the first 5 times I tried to put my billing info in. Your site doesn't do auto fill and that was frustrating- I kept trying to type my phone number and it wouldn't work.
Still waiting on last order….still hasn't been delivered.
Website is very user-friendly to be able to see the mock-up as you make changes.
3rd time ordering. Ordered high school apparel which no longer able to get locally due 2 schools are no longer in existence. Great memory gifts!
I have spent nearly a thousand $$ with this company and I have felt like I got my moneys worth and then some every time. Great quality
The shirt selections were great and they were easy to order. The delivery was timely, as well.
I bought a sweatshirt as a gift and it was greatly appreciated!
Prompt service and quality product. Completely satisfied and will order more.
The custom shirt is fine but shipping took a very very long time and there is no way to get in contact with an actual human being to determine status. I was starting to think yours was a scam site and I was planning to file a credit card claim. Why not have a phone number or email address at a minimum to offer some customer support? The chatbot is very limited and does not suggest Prep cares about its customers.
Delivered 14 days later than expected. Website said 3-7 days
Love the quality of this hoodie. Very nice material! A Christmas gift for my Grandaughter. She will love it!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members