Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
The website was easy to use, and the items shipped much faster than I expected. I bought some gear that would work for my children's school. It was so much cheaper than ordering through their school, so that was a huge plus for me.
Item as described, quick shipping & will order again.
Recommend!
Great quality, and reasonable prices. No issues noted throughout the process from ordering to delivery.
I love how you can customize your apparel to your own liking!
This is my fifth time ordering and I love how fast I got my items and the great quality
Love the shirt fast shipping and great quality this is my third time purchasing I highly recommend
Web site is easy to use. Great products at a reasonable price. Previous purchaser, will use Prep Sportswear again.
Easy to view products and select among the design options.
It was a pleasure working with Prep Sportswear. Shipped quickly and correctly.
I have ordered several sweatshirts and T shirts from them they do amazing work..
My previous experience was.a.good one product came on time I seen other reviews saying that it took a while for there order to arrive but I can say that was not the issue for me thanks prep sportswear,will be ordering more in the future
Loved the quality and fast delivery. Would order again. Very convenient and easy to use.
I loved products but delivery seemed to take forever. Very high quality.
I have ordered several times over several years. Always top notch Quality and I get compliments from other parents. For the glitter designs the pictures on the site do not do justice! So much prettier and bolder in person.
Perfect product. Great colors and variety. Child in sports. This is my go to for all custom school sports merch
I liked the designed product, it came out just as created on line. Finished clothing arrived quicker than expected.
Loved the sweatshirt and the customization. Great quality, price, and very fast production and shipping. It was a gift and my friend loved it!
There was no youth options for custom sweatshirts. That its all.
The shirt is of high quality and i love it i was very satisfied with the results
I received my order really quickly. Very happy with service
This place is awesome to order all types of things for whatever school that you work at.
Product came in perfect condition, fast shipping, right exactly what I was looking for!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: Impossible. If you try to send a message after hours he will only speak to a robot and you basically don't get to complain to the robot. It will just list some possible time frames when your order will possibly show up. He will be bitterly disappointing if you use this site.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.