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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Very quick turn around and great quality merchandise for my softball team.
You took forever to respond to my questions about a product I ordered. About why it was taking so long etc. And now I've received multiple emails from this company almost a month after i askedbthe Question to confirm if i got The item. I will Shop locally from now on. Will not order from
Again
I just thought it took a little too long to get the merchandise and it is a little expensive compared to some other shops.
It was easy to find the product and get it shipped.
It took longer than supposed to and information about length would have been nice season is over and didn't get to wear for season
Shipping and printing process took way too long and didn't get my order on time as expected
The process took some time but the clothes are very nice
Delivery took a really long time. No timeframe was given on when to expect the order
The quality seems good, but the time it took to receive the order from the date I ordered it was far beyond acceptable.
The clothing is good quality but the order time was ridiculous
They sent the wrong shirt, I got a replacement but it took a long time to get it
Took a little too long to come in... but so does everything else nowadays.
It took over a month to complete the order. The customer service website went to a dead link. Ridiculous
I had a good experience and I will probably order other items.
It was ok…. Delivery took a long time but I did get my order.
Other than it took until well after the items finally arrived for customer service to respond, the experience was uneventful.
Tell communication and delivery time. I will never order from here again
My order got to me at perfect condition, It arrived in 10 days
It was great and it was easy to use and simple to order and my order came pretty fast i think a day before it was expected
Good experience, however the delivery time is slow.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members