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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Good, just took a little longer due to high demand
Nice work on the clothing! True to fit size. Very happy with the clothing.
I was getting ready for a trip and didn't realize how long it would take to get my package.
Took a month, will only make sure American made from now on..
Sizes were as expected and great quality sweatshirts. I got exactly what I expected for a fair price.
Waaaaaay too long to receive items. Ordered football jerseys the beginning of football season but received them almost at the end of October.
Took some time to get my merchandise. I had to contact the company to confirm my stuff was coming as I was scared I had been scammed. Although I never had the opportunity to speak with representative, I was able to chat with one online via computer.
Took a long while to ship, I was expecting great quality for the amount of time it took, I made better shirts in my high school screen printing class.
The whole transaction was perfect, from ordering to receiving my purchase.
My daughter loves it so thank you, she loves wearing it to school
It was good. Took a long time but I know everything is back up now.
Overall it was good. I would of liked it if there were more "tracking" updates. My package arrived literally one day before the event I ordered it for. It was nail biter.
I was surprised that it took a month to receive my order.
Experience is terrible. No notification or a way to communicate on the status of items ordered. Took almost a month to receive items.
I tried to contact someone from your company, more than once. No one ever reached out to me. I am not happy with my order or your customer service.
Lol. Let's see if I get a response from this?! GUESSING I won't.
*******383
The sweatshirts looked good and arrived in a timely manner. I am pleased with the order!
Product is good but shipping took almost a month which was not expected.
Quality is not great. Wrong designs on shirts. Switched two of them so the female design is on the male shirt & vice versa.
Great product. Love being able to choose what design you want on what shirt.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members